Why does MJ keep reporting "recording started" dur

richp1000 · Post by **richp1000** » Wed May 20, 2009 8:48 pm

New MJ user, so please pardon me if this has been asked before. I did search the forum but wasn't able to find anything on this topic.

During each call there's a female voice saying "recording started". It doesn't being to happen until the call is connected and then the message repeats at random intervals (30sec-60-sec) during the call.

I've tried two other phones and the message is present on both. Doesn't appear the message is there if I use the softphone, however.

I checked with MJ support and try as they might, the problem couldn't be fixed. Any suggestions from the experts here would be greatly appreciated!

hsweiss · Post by **hsweiss** » Wed May 20, 2009 10:04 pm

I've never heard this with MJ and I've never seen it advertised as an MJ service. Does this happen when you call *all* numbers or just a particular number - my thinking is that this is actually happening on the other end.