charged 3 times

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Sandy339
MagicJack Newbie
Posts: 2
Joined: Sat Mar 01, 2008 10:24 am

charged 3 times

Post by Sandy339 »

I ordered magicjack this morning - the free trial + shipping & tax.
Got back emails for 3 seperate accounts.
Is there any way to stop this before it posts to my cc?
thanks,
Sandy
gooney
Dan isn't smart enough to hire me
Posts: 382
Joined: Sat Feb 09, 2008 5:38 pm
Location: Salt Lake City, Utah

Re: charged 3 times

Post by gooney »

Sandy339 wrote:I ordered magicjack this morning - the free trial + shipping & tax.
Got back emails for 3 seperate accounts.
Is there any way to stop this before it posts to my cc?
thanks,
Sandy
Did you talk to MJ first before coming here? There is a sales/tech chat at their site... They will charge you after the 30days so you have 30 days to correct this...You can always make a chargeback.
Chat with me LIVE!!! :arrow:
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gooney - Salt lake City, UT (801)
Don't mind me grammar cuzz it sukks!!
curiousgeorge
Dan isn't smart enough to hire me
Posts: 193
Joined: Wed Jan 23, 2008 5:55 pm
Location: California

Post by curiousgeorge »

Sandy339, I agree with gooney only contacting MJ will solve your problem,trust me if there was a way any of us in this forum can find a way to remove the extra 2 MJ charges with some type of utility or mod it would get posted asap,but since we do not work for MJ it will be a very difficult task,sorry. :(
help! I am running out of USB ports!!!!!!!!
Tell me, Mr. Anderson... what good is a phone call... if you're unable to speak?
Sandy339
MagicJack Newbie
Posts: 2
Joined: Sat Mar 01, 2008 10:24 am

Post by Sandy339 »

Thanks, I got in touch w MJ but I guess it is too soon for anything to be done. I'll try again later.
Sandy
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Sandy339,

I think I would contact my Credit Card people and explain the circumstances to them and see if their is anything they can do.

The sooner you nip it the better. Don't let some clerk tell you there is nothing that can be done right now. If they can send an email "Right Now" they can correct it "Right Now".

Another outfit that is bad about this kind of thing is TigerDirect. But if you yell loud enough Magically (no pun) they can cancel the order or multiple orders. They just don't like going the extra mile.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Re: charged 3 times

Post by HolmanGT »

Sandy339 wrote:I ordered magicjack this morning - the free trial + shipping & tax.
Got back emails for 3 seperate accounts.
Is there any way to stop this before it posts to my cc?
thanks,
Sandy
Sandy339,

Did you ever get your problem resolved? If so what hoops did you have to jump thru?
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
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