pap2 up for months but now wont connect

srvctek · Post by **srvctek** » Tue Jun 09, 2009 10:53 am

this morning all of the sudden it wont connect, any ideas or did this happen to anyone else today?

Zen · Post by **Zen** » Tue Jun 09, 2009 11:00 am

Yes. It happened to me too.

srvctek · Post by **srvctek** » Tue Jun 09, 2009 11:04 am

Zen wrote:Yes. It happened to me too.

Have you tried unplugging the pap2 and running the jack to see if its a server issue, i cant right now.

j1sjeep · Post by **j1sjeep** » Tue Jun 09, 2009 11:06 am

Ditto... Wife just emailed me to say there's no dialtone, so I logged into my ATA and got "register failed". I won't be able to try til I get home, but have you plugged your magicjack in and retrieved the new PW?

srvctek · Post by **srvctek** » Tue Jun 09, 2009 11:12 am

j1sjeep wrote:Ditto... Wife just emailed me to say there's no dialtone, so I logged into my ATA and got "register failed". I won't be able to try til I get home, but have you plugged your magicjack in and retrieved the new PW?

No, were new passwords sent?

Zen · Post by **Zen** » Tue Jun 09, 2009 11:14 am

srvctek wrote: Have you tried unplugging the pap2 and running the jack to see if its a server issue, i cant right now.

No I haven’t done that. I can’t do it right now, but that is what I was thinking of doing.

j1sjeep · Post by **j1sjeep** » Tue Jun 09, 2009 11:16 am

srvctek wrote:
j1sjeep wrote:Ditto... Wife just emailed me to say there's no dialtone, so I logged into my ATA and got "register failed". I won't be able to try til I get home, but have you plugged your magicjack in and retrieved the new PW?
No, were new passwords sent?

Dunno, but this is probably a good indication. It has happened a couple of times in the past year that I've been using an ATA. I don't imagine we're all using the same proxy, and it's having issues.

kenneth_v · Post by **kenneth_v** » Tue Jun 09, 2009 11:34 am

My magicjack took an update today. couldnt connect today through pap2 it would ring busy. I plugged dongle in and "lucky me" it gave me an update

srvctek · Post by **srvctek** » Tue Jun 09, 2009 12:14 pm

No problem, its just a password change, I put my jack in and pulled the sip credentials and compared them to the old one and the password is the only difference, I entered the new password in the pap2 and it logged on immediately now all is well again

fordp301 · Post by **fordp301** » Tue Jun 09, 2009 12:15 pm

I did the same thing only password change put new password and you good to go.

j1sjeep · Post by **j1sjeep** » Tue Jun 09, 2009 12:19 pm

srvctek wrote:No problem, its just a password change, I put my jack in and pulled the sip credentials and compared them to the old one and the password is the only difference, I entered the new password in the pap2 and it logged on immediately now all is well again

Good to hear... Someone else posted that they weren't able to get the sip creds after the update.

Whats the new agent string look like?

srvctek · Post by **srvctek** » Tue Jun 09, 2009 12:21 pm

I can deal with once every couple of months but if they started changing it up everyday it wouldnt be worth having

srvctek · Post by **srvctek** » Tue Jun 09, 2009 12:23 pm

j1sjeep wrote:
srvctek wrote:No problem, its just a password change, I put my jack in and pulled the sip credentials and compared them to the old one and the password is the only difference, I entered the new password in the pap2 and it logged on immediately now all is well again
Good to hear... Someone else posted that they weren't able to get the sip creds after the update.

Whats the new agent string look like?

MJinfo is the easiest way, it still works perfectly after this update

j1sjeep · Post by **j1sjeep** » Tue Jun 09, 2009 12:32 pm

srvctek wrote:
j1sjeep wrote:
srvctek wrote:No problem, its just a password change, I put my jack in and pulled the sip credentials and compared them to the old one and the password is the only difference, I entered the new password in the pap2 and it logged on immediately now all is well again
Good to hear... Someone else posted that they weren't able to get the sip creds after the update.

Whats the new agent string look like?
MJinfo is the easiest way, it still works perfectly after this update

Yeah, have no idea how he was trying to get the info... I'm still using pmdump. Think I'll save myself a minute or so and give it MJinfo a shot when I get home. So MJinfo will show the agent string as well??

ashvee · Post by **ashvee** » Tue Jun 09, 2009 12:48 pm

srvctek wrote:this morning all of the sudden it wont connect, any ideas or did this happen to anyone else today?

It stopped working for me also .
MJ is blocking the SIP details

srvctek · Post by **srvctek** » Tue Jun 09, 2009 12:55 pm

j1sjeep wrote:
srvctek wrote:
j1sjeep wrote: Good to hear... Someone else posted that they weren't able to get the sip creds after the update.

Whats the new agent string look like?
MJinfo is the easiest way, it still works perfectly after this update
Yeah, have no idea how he was trying to get the info... I'm still using pmdump. Think I'll save myself a minute or so and give it MJinfo a shot when I get home. So MJinfo will show the agent string as well??

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nostrodamus · Post by **nostrodamus** » Tue Jun 09, 2009 1:18 pm

Ah, the old update pain in the ass thing again..... OK, as long as the MJ utilities are still working, that should take care of it.

ashvee · Post by **ashvee** » Tue Jun 09, 2009 1:20 pm

MJ suitev1.6 is not working after the 6/9 update

j1sjeep · Post by **j1sjeep** » Tue Jun 09, 2009 1:21 pm

That sucks... So you don't bother with the agent string? Certainly not necessary, but might help mask the fact you're not playing by the rules. I always update the string when i get a software update. Looks like this: MagicJack/1.80.466c

srvctek · Post by **srvctek** » Tue Jun 09, 2009 1:22 pm

ashvee wrote:MJ suitev1.6 is not working after the 6/9 update

ver. 1.1 as you see in the screenshot above works fine.

srvctek · Post by **srvctek** » Tue Jun 09, 2009 1:24 pm

j1sjeep wrote:That sucks... So you don't bother with the agent string? Certainly not necessary, but might help mask the fact you're not playing by the rules. I always update the string when i get a software update. Looks like this: MagicJack/1.80.466c

Never needed it and i never got booted off except for a password change. Is that string even transmitted to them?

macman4hire · Post by **macman4hire** » Tue Jun 09, 2009 2:32 pm

Along with my password my user agent changed from MagicJack/1.80.466c (SJ Labs) to MagicJack/1.80.484a (SJ Labs).

mkaylor · Post by **mkaylor** » Tue Jun 09, 2009 3:27 pm

ashvee wrote:MJ suitev1.6 is not working after the 6/9 update

Worked for me.

Mike

j1sjeep · Post by **j1sjeep** » Tue Jun 09, 2009 3:45 pm

srvctek wrote:
j1sjeep wrote:That sucks... So you don't bother with the agent string? Certainly not necessary, but might help mask the fact you're not playing by the rules. I always update the string when i get a software update. Looks like this: MagicJack/1.80.466c
Never needed it and i never got booted off except for a password change. Is that string even transmitted to them?

Yes, the string is sent... I was playing around with recording sip calls with Cain. It showed the agent string going over the wire when the client logs into the proxy.

kenneth_v · Post by **kenneth_v** » Tue Jun 09, 2009 4:14 pm

where can I get mjinfo that works on xp?

kenneth_v · Post by **kenneth_v** » Tue Jun 09, 2009 4:18 pm

I got mjsipi to work

doctorman · Post by **doctorman** » Tue Jun 09, 2009 4:31 pm

Had the same problem
checked my SIP and my Password was changed...

just fix that and you are good to go...

there service is os crappy that if I can not use it with my pap2 and phone I will trash it!

Poo619 · Post by **Poo619** » Tue Jun 09, 2009 5:24 pm

Hello,
My password changed 2 times today alone! The first time it changed I needed to update to the latest version and it gave me the new password. It worked for a few hours and again failed to connect. Looked again and it was another password all together! Anyone else have this happen?

nostrodamus · Post by **nostrodamus** » Tue Jun 09, 2009 5:47 pm

Poo619 wrote:Hello,
My password changed 2 times today alone! The first time it changed I needed to update to the latest version and it gave me the new password. It worked for a few hours and again failed to connect. Looked again and it was another password all together! Anyone else have this happen?

Yeah, I was just coming here to post the same thing. What's up with that shit?

My two year renewal's coming up, and I still don't have a phone number in my own goddamned area code. If I can't even keep this damn thing running in a way that makes sense, that's the deal breaker.

slimenem · Post by **slimenem** » Tue Jun 09, 2009 5:48 pm

Poo619 wrote:Hello,
My password changed 2 times today alone! The first time it changed I needed to update to the latest version and it gave me the new password. It worked for a few hours and again failed to connect. Looked again and it was another password all together! Anyone else have this happen?

I just experienced the same thing. hope they arent sending a new pass every time you re register!

peterlemonjello · Post by **peterlemonjello** » Tue Jun 09, 2009 6:17 pm

When i try to run mjinfo I get this error "The procedure entry point RegSetKeyValueW could not be located in the dynamic link library ADVAPI32.dll" Any idea how to fix this?

Poo619 · Post by **Poo619** » Tue Jun 09, 2009 6:28 pm

Now I am simply getting a Failed register. The passw3ord appears to be the same and works fine with the jack itself but will not connect with the ATA

Taken83oveR · Post by **Taken83oveR** » Tue Jun 09, 2009 6:28 pm

Add me to the list of people having problems today. Password has changed atleast 2 times today. If I can't get it fixed, then I will not renew my service, which expires in 2-days.

Right now I am stuck on "Please Wait" using the official client/dongle.

slimenem · Post by **slimenem** » Tue Jun 09, 2009 6:30 pm

well after the other password i havent been able to make a call still getting the busy signal thing. wtf is going on? password is still the same but not able to make calls. my pap2 shows registered now too. anyone have any ideas? im using proxy01.stlouis.talk4free.com:5070 to connect.

srvctek · Post by **srvctek** » Tue Jun 09, 2009 6:57 pm

well they changed my password again today but this time when i put it in my pap2 it wont connect, I too would like to know whats going on.

synchron · Post by **synchron** » Tue Jun 09, 2009 7:01 pm

Ditto. I can confirm that:

a) I was able to get new SIP credentials after upgrading MJ.
b) apply new credentials (password only) to ATA and get a successful "register" and Green Voip light.
c) dial a number out as well as receive incoming calls.

1 hour later:

can still receive incoming calls, ATA is still registered and showing VOIP light but CANNOT dial out (getting a fast busy).

so, looks like we will need some more hacking (hint to Stroths....) but first off, can PAP ATA users tell us if they are getting this same problem?? Perhaps this is only a problem with ATA's like mine that don't have a vehicle to enter the User Agent string....

Synchron

peterlemonjello · Post by **peterlemonjello** » Tue Jun 09, 2009 7:03 pm

My PAP2 still won't work after trying my new password using magicjack utilities.

Poo619 · Post by **Poo619** » Tue Jun 09, 2009 7:04 pm

I'm actually using the SPA2102 and can not register any longer, even with the new password. The jack works fine, ATA is a no go.

Taken83oveR · Post by **Taken83oveR** » Tue Jun 09, 2009 7:06 pm

I have updated the user agent, and password (2-times today), as well as checked the server I am connecting to. Now I can't even register. This is on a PAP2, that has been working for about a year.

ruff202 · Post by **ruff202** » Tue Jun 09, 2009 7:11 pm

I can't connect with a PAP2 even with the new password. Dongle connects without a problem

GregD · Post by **GregD** » Tue Jun 09, 2009 7:19 pm

Like most of the above using a Linksys ATA. Got a new password this morning, it worked for a while, then stopped. Got a second new password, and it's not working. I can plug the Magicjack dongle in and it works.

Also, I have a second Magicjack that I just got recently, and it's working fine with the Linksys. I don't know why the older one that's been working for months suddenly won't work.

The only reason I got a second Magicjack is because I could use it with an ATA. I hope someone figures out a fix soon.

slimenem · Post by **slimenem** » Tue Jun 09, 2009 7:21 pm

i just recieved a call but cannot make outgoing calls i ge tthe busy signal thing! idk if that will help anyone troubleshoot or not!

mkaylor · Post by **mkaylor** » Tue Jun 09, 2009 7:25 pm

I'm having the same problem but my Dad with same setup is working fine. Never even took an update.

bgfrmnyc · Post by **bgfrmnyc** » Tue Jun 09, 2009 7:28 pm

OK, this might be a stretch but maybe their servers are overwhelmed with all the updates? At least thats what I am hoping but it seems strange that only those with boxes are all having this problem.
It's not working through my pbx provider either. Password changed 2 times today, but only 1 of my jacks changed 2 times. The other is still the same PW. Me thinks we are gonna need a new hack! This is a big dissapointent as I was using SIP on my cell phone and it was great!

gumby357 · Post by **gumby357** » Tue Jun 09, 2009 7:31 pm

I was using a cisco UC520 with qa SIP UA and saw password changed.
change the sip ua creds with new password but no calls in or out.
For now I have hooked back up dongle and went back to using fxo with dongle and dial-peers till this get hammered out.

I will not have some time to try and debug untill next month

pagemen · Post by **pagemen** » Tue Jun 09, 2009 7:37 pm

I tried Los Angeles proxy which is my phone# default and it can't even register. Portland proxy works for incoming but no outgoing(fast busy). Hope its a proxy issue.

My password changed only once today.

ashvee · Post by **ashvee** » Tue Jun 09, 2009 7:39 pm

I go the password & sip proxy

but not working with ATA

McKite · Post by **McKite** » Tue Jun 09, 2009 8:06 pm

i am using grandstream ht502. had two times the password change today. After that id didn´t register anymore. did anyone try another sip port instead of 5070?

gardila · Post by **gardila** » Tue Jun 09, 2009 8:09 pm

I need a little help!

I have three MJ accounts, two of them installed overseas (PAP2T & SPA3102 both in Colombia) and one in the US (SPA3102). As of this morning two of them stopped working (one in Colombia and the one in the US). The only thing in common I can see between the two units that do not longer work have is the proxy server (the one that works uses proxy1.miami.talk4free.com while the other two use proxy1.losangeles.talk4free.com).

I upgraded the SW to one of the faulty units and I was able of retrieving its credentials after the upgrade by using MJ suite V1.6 (I had to increase the Delay Time to 5 seconds, new MJ version=1.80.484a). The problem is that the new credentials do not longer work neither on the PAP2T nor in the SPA3102 units. If someone has any idea, I am ready and willing to perform any test right away and, of course, sharing the results with the community.

Any help will be greatly appreciated

McKite · Post by **McKite** » Tue Jun 09, 2009 8:10 pm

BTW. I have three mj´s. two newer ones and an old red one. The newer ones didn´t work at all on my mac after that change. The older one did. Strange.
Can it be possible, that they check the serial number in any way? That would be the only information, which cannot be sent by an ATA or pap.

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pap2 up for months but now wont connect

pap2 up for months but now wont connect

Update

Re: pap2 up for months but now wont connect

No go here with a PAP2

Same problems too!

on my mac it didn´t work after two times password change tod