Auto hang-up on received call & phone doesn't ring

jesonger · Post by **jesonger** » Thu Mar 06, 2008 3:40 am

Mine arrived today, and I already have the return form ready to fill out, unless someone can help.

When the phone is unplugged, the softphone works fine. But when a telephone is plugged in, the softphone auto-answers and immediately auto-hangs the call, and the phone never rings.

I just got out of TechChat with 'Sylvester'; he had me uninstall Nero, and wanted me to also uninstall WinAmp and Windows Media Player! I asked, "Are you telling me that MagicJack can't be used on a computer with any music player software installed???" He said "Yes." That's when I demanded my money back.

Is he a moron, or is that true? Is WMP keeping the phone from ringing and making the softphone reject the call?

Does anyone recognize this problem?

LikeMagic · Post by **LikeMagic** » Thu Mar 06, 2008 3:57 am

If you're comfortable with following the instruction to make MJ run as a service then it will solve your issue. The problem is MJ creates 2 drives on your PC: 1 virtual CD drive (for auto softphone installation/start-up) and 1 flash drive (to store your MJ settings/phone numbers). The MJ CD drive causes conflict with several apps that also control the PC's CD drives.

saxman · Post by **saxman** » Thu Mar 06, 2008 4:05 am

Windows Media Player 11 works fine with my phone. Try opening the menu on the softphone and click on volume make sure it's set to telephone and not to the headset. I would not be so fast to return such a great tool. It's something small that needs changing.

Stewart · Post by **Stewart** » Thu Mar 06, 2008 4:11 am

The MJ can't supply much ringing current; with some phones it will get a false ring trip and think the phone was answered. This is a hardware issue. In some cases, plugging the MJ into a powered USB hub will help. Otherwise, try a different make/model of phone. If you don't have one handy, borrow one from a friend or neighbor to test.

jesonger · Post by **jesonger** » Thu Mar 06, 2008 4:21 am

I figured it was a hardware problem, and I already tried another phone. And it's already plugged into a powered hub.

Does installing the software as a service eliminate the conflict with Nero? How would I do that?

I agree that it would be a great little device if it worked. I wanted to be one of those people that testified it really was as easy as advertised. I have enough tech in my house that I'm already trying to troubleshoot.

saxman · Post by **saxman** » Thu Mar 06, 2008 4:32 am

Try emailing this MJ tech support person-He worked with me last week to solve some problems with mine.

Amange Foad
[email protected]

curiousgeorge · Post by **curiousgeorge** » Sun Mar 09, 2008 2:08 am

jesonger: if you just got it and already want to send it back I can guarantee that MJ is not for you,because it is far from perfect and you will probably have other issues, I think you should take it back and save yourself the anger and frustration,as you can tell you need patience and troubleshooting skills to have MJ working good for you.

jesonger · Post by **jesonger** » Sun Mar 09, 2008 7:25 am

I have 25 years of troubleshooting experience, which means I know the difference between a solvable and an unsolvable problem. I can unplug & plug the MJ all day & night, but that won't fix an internal hardware problem or a conflict deep in the fetid bowels of Windows.

HolmanGT · Post by **HolmanGT** » Sun Mar 09, 2008 1:03 pm

Jesonger,

The "fetid bowels of Windows" that has an appropriate ring to it albeit odiferous. (had to look that one up)

George is right MJ is not for the faint of heart, but don't give up yet, 30 days is a lot of time to send it back if it comes to that.

Also the MagicJack People seem to be on a search and destroy mission lately. You are about the third person I have heard say that MJ Tech Support said blow away half your application. Don't do it they (IMHO) have just found some simple way to get rid of people in need of support that they are not able to help.

I run MJ on Vista and XP depending on my mood. I also have Nero, and several music players on these machines. Now I will admit that there is one or two music programs that do cause a problem but I can't remember their names at the moment, maybe George will jump back in here and set us straight on that subject or do a search on this site and you will find them (I think there are two particular programs 'not something you probably have on your machine anyway but worth investigating').

Some of the initial problems you are having especially if you are running VISTA you could have with almost any new program you install.

curiousgeorge · Post by **curiousgeorge** » Sun Mar 09, 2008 5:54 pm

25 years of troubleshooting experience,sorry,excuse me.

,oh yhea my grandpa invented the computer and my neighbor is bill gates,with that much experience there is nothing us poor ignorant folks can tell you that you probably havent already tried or can fix in a few hours.by the way techie you should know better than to ask a question and not give any specific specs on your pc,router,network,setup etc.Cant just ask and expect us to guess the exact problem without that information right? but you already knew that right.It just seems like you are very impatient and since we do not get paid by MJ to offer tech support, we do it out of our own personal time I would rather have you take it back instead of hearing how pisssed of you are at a $40.00 dollar product.Sorry if this offends you but I like to keep it real.

gooney · Post by **gooney** » Sun Mar 09, 2008 6:21 pm

jesonger wrote:I have 25 years of troubleshooting experience, which means I know the difference between a solvable and an unsolvable problem. I can unplug & plug the MJ all day & night, but that won't fix an internal hardware problem or a conflict deep in the fetid bowels of Windows.

do you have more then 1 pc? did you try installing MJ on multiple pc's? what are your pc spex? is your pc clean, for example registry, viruses, worms, spyware etc? do you have a bad driver? what kind of internet connection do you have? down and up speed? is your MJ using a usb hub or the usb extension cord? are you using a router? do you have a firewall running? on startup, what none-windows programs are started?

jesonger · Post by **jesonger** » Mon Mar 10, 2008 5:53 am

gooney wrote:
jesonger wrote:I have 25 years of troubleshooting experience, which means I know the difference between a solvable and an unsolvable problem. I can unplug & plug the MJ all day & night, but that won't fix an internal hardware problem or a conflict deep in the fetid bowels of Windows.
do you have more then 1 pc? did you try installing MJ on multiple pc's? what are your pc spex? is your pc clean, for example registry, viruses, worms, spyware etc? do you have a bad driver? what kind of internet connection do you have? down and up speed? is your MJ using a usb hub or the usb extension cord? are you using a router? do you have a firewall running? on startup, what none-windows programs are started?

My problem was on my XP machine. When I plugged it into the Vista, I waited for several minutes before the "few minutes of patience is worth years of savings" window told me, in bold red letters, that the MJ must be plugged into the USB port. Duh... isn't that how the software launched? Every time I tried, too. (Yes, I rebooted.)

But back to the XPerience... the system is a 2GHz Core Duo with 2GB (& Realtek HD 7.1 audio), protected by Norton Internet Security behind a Linksys router (with TCP ports 80 & 443, and UDP ports 5060-5070 open, as per MJ tech support) connected to Comcast, advertised as giving me an asynchronous 5Mb/s down. The MJ is plugged into a powered Linksys hub without the dongle. They had me take down Norton's firewall and virusscan, & uninstall Nero & Winamp, with no effect.

At startup I'm running: GuildFTP Server, TiVo Desktop Server, TightVNC Server, WinMX, Norton Internet Security, Socketwatch, Girder, DynDNS Updater, Belkin Bulldog, MS ActiveSync, Zinio Downloader, Coast to Coast downloader, Slink-e Server, Linksys Easylink Advisor, Adobe Photo Downloader, & Weatherbug.

To repeat: Outgoing calls work, as does incoming calls to the softphone. But with the telephone plugged in, the softphone automatically clicks the "accept" button on an incoming call, and immediately hangs up, so the phone never rings. The way I see it, the MJ box is merely a USB - POTS adapter, which also loads software on the PC, and it's those drivers that route the traffic between the internet & the MJ. Somehow, the presence of a ringable phone is communicated to the software, triggering phantom responses with the softphone. My biggest question is now how any of the above helps in deducing why the MJ softphone misinterpret's it's driver inputs.

There. I hope that's enough for someone to have a unique but productive idea to share. Thanks.

jesonger · Post by **jesonger** » Mon Mar 10, 2008 6:26 am

curiousgeorge wrote:25 years of troubleshooting experience,sorry,excuse me. ,oh yhea my grandpa invented the computer and my neighbor is bill gates,with that much experience there is nothing us poor ignorant folks can tell you that you probably havent already tried or can fix in a few hours.

There's no need for the mocking tone, because I'm not kidding. I was programming on an Atari XL ten years before Windows 3.0. And in that time OSs have gotten exponentially more complex, such that common troubleshooting steps only scratch the surface of a complex problem, of which this is one. I'm not in this forum to ask questions of "poor ignorant folk" such as yourself, but of a vast community of like-minded individuals that can pool their thought to provide group-intelligence, and the specialists who just may have the expert advice on my problem. My 25 years of experience never once dealt with the Magic Jack, so why do you think I should be able to fix a problem with the driver software when I've never even seen the code, or the hardware when I've never even seen the schematics?

curiousgeorge wrote:by the way techie you should know better than to ask a question and not give any specific specs on your pc,router,network,setup etc.Cant just ask and expect us to guess the exact problem without that information right? but you already knew that right.It just seems like you are very impatient and since we do not get paid by MJ to offer tech support, we do it out of our own personal time I would rather have you take it back instead of hearing how pisssed of you are at a $40.00 dollar product.Sorry if this offends you but I like to keep it real.

Yes, as a technician I do understand that specifics are of paramount importance, but as an experienced technician I also know that providing a plethora of irrelevant data is useless. Thus, I'm encouraging intelligent information gathering by letting those that are helping me ask for what they need based on their specific knowledge. Because as a good troubleshooter, if I knew what data was important to provide, I wouldn't need to ask for help.

And yes, I'm impatient... this isn't the only thing I'm in the middle of troubleshooting right now, and I don't need the grief... I need the advertised $40 product that was supposed to work without investing hours and days of my valuable time. But I've never indicated impatience with anybody here providing me with support -- only that I was frustrated with the MJ tech support, because they were no more helpful than 80% of tech support I've had to call in those 25 years. I call others because they should have engineering support, documentation, detailed troubleshooting flowcharts and technical FAQs, but what I get is questions as fundamental as, "Did you try restarting your computer? Did you unplug it and plug it back in?" In other words, I'm here for assistance from people who have more specific knowlege than me on this particular subject. I figured that someone on this message board would have found their solution to this very same problem and could be my expert.

If you want to "keep it real," then consider that people do get upset when money is paid, products don't work, and noone has answers. If my frustration comes across to you as being pissed off, and you'd rather not hear about it -- and I can't keep it any more real than this -- don't read what I write.

gooney · Post by **gooney** » Mon Mar 10, 2008 9:43 am

jesonger wrote:
My problem was on my XP machine. When I plugged it into the Vista, I waited for several minutes before the "few minutes of patience is worth years of savings" window told me, in bold red letters, that the MJ must be plugged into the USB port. Duh... isn't that how the software launched? Every time I tried, too. (Yes, I rebooted.)

From the programs that you posted running... i can see why you waited several minutes... that was easy to point out... especially norton, a recource hog.

jesonger wrote: But back to the XPerience... the system is a 2GHz Core Duo with 2GB (& Realtek HD 7.1 audio), protected by Norton Internet Security behind a Linksys router (with TCP ports 80 & 443, and UDP ports 5060-5070 open, as per MJ tech support) connected to Comcast, advertised as giving me an asynchronous 5Mb/s down. The MJ is plugged into a powered Linksys hub without the dongle. They had me take down Norton's firewall and virusscan, & uninstall Nero & Winamp, with no effect.

Did you try to connect the MJ direct to a usb behind your pc and not use the hub?

jesonger wrote: At startup I'm running: GuildFTP Server, TiVo Desktop Server, TightVNC Server, WinMX, Norton Internet Security, Socketwatch, Girder, DynDNS Updater, Belkin Bulldog, MS ActiveSync, Zinio Downloader, Coast to Coast downloader, Slink-e Server, Linksys Easylink Advisor, Adobe Photo Downloader, & Weatherbug.

Like before...thats alot of programs running at once... what is your cpu persentage? with all those programs installed and running, maybe there is a driver conflict somewhere... i am mostly pointing at the programs running a server... i dont think your duo core can handle WOW

but i could be wrong cause i dont have 25 years experience... i thought a computer was a monitor 6 years ago hahaha

jesonger wrote: To repeat: Outgoing calls work, as does incoming calls to the softphone. But with the telephone plugged in, the softphone automatically clicks the "accept" button on an incoming call, and immediately hangs up, so the phone never rings. The way I see it, the MJ box is merely a USB - POTS adapter, which also loads software on the PC, and it's those drivers that route the traffic between the internet & the MJ. Somehow, the presence of a ringable phone is communicated to the software, triggering phantom responses with the softphone. My biggest question is now how any of the above helps in deducing why the MJ softphone misinterpret's it's driver inputs.

There. I hope that's enough for someone to have a unique but productive idea to share. Thanks.

Try and disable all those program that are running on startup (msconfig), see if that will help and if it does then bring the programs back one by one till your MJ points to the problem...its all i can think of right now... hope it works.

curiousgeorge · Post by **curiousgeorge** » Mon Mar 10, 2008 7:53 pm

jesonger:relax, put your dictionary down and stop trying to impress people with big words, that long speech you made could have been a lot shorter and still got your point accross.Also I never thought you were kidding,but I was making a point that you were showing off and by the speech you just posted you have proven me correct.

quote, "Mine arrived today, and I already have the return form ready to fill out, unless someone can help."

Instead how about, Mine arrived today and I have this problem can someone please help?

Remember when using MJ things will get worse before they get better and if you have other things on your plate and you do not need the grief like you stated then I still belive MJ is not for you,maybe you should have read the forum prior to purchasing your MJ and noticed that there are people here who have spent weeks not hours trying to resolve issues with the MJ product,none of which had the return form ready to fill out,your not the only busy one here on this forum.Why should you be the exception out of all the frustrared MJ users here you want a fix now or you will take it back,take a number or take it back.

jesonger · Post by **jesonger** » Fri Mar 14, 2008 4:24 am

curiousgeorge wrote:jesonger:relax, put your dictionary down and stop trying to impress people with big words, that long speech you made could have been a lot shorter and still got your point accross.Also I never thought you were kidding,but I was making a point that you were showing off and by the speech you just posted you have proven me correct.

Could you please just drop your simultaneously condescending AND self-depreciating attitude? This is the way I write, and I don't care that you're awestruck by my vocabulary, but it's blatantly obvious that you're highly intent on belittling me. You're showing all the signs of someone who's easily intimidated by intelligence, but it's unfair to take out your self-esteem issues on me. Instead you could be focusing your energy on giving technical support in the technical support forum.

curiousgeorge wrote:quote, "Mine arrived today, and I already have the return form ready to fill out, unless someone can help."

Instead how about, Mine arrived today and I have this problem can someone please help??

THAT's a problem for you? Really?

curiousgeorge wrote:Remember when using MJ things will get worse before they get better and if you have other things on your plate and you do not need the grief like you stated then I still belive MJ is not for you,maybe you should have read the forum prior to purchasing your MJ and noticed that there are people here who have spent weeks not hours trying to resolve issues with the MJ product,none of which had the return form ready to fill out,your not the only busy one here on this forum.Why should you be the exception out of all the frustrared MJ users here you want a fix now or you will take it back,take a number or take it back.

Yeah, sure, I should have read the forum before I bought it. I sure wish I knew it existed. You guys probably would have guaranteed me that it wouldn't work, right? I could have saved myself a lot of typing. I never expected to be an exception -- I believe that every frustrated MJ user on this site deserves an immediate fix, because we all bought a product that doesn't work as advertised. If any of those other users you're referring to are calmly deciding that it's ok that their money went to a company that sold them a defective product, then they deserve what they got. And it's that lack of concern over quality of workmanship that sends a message back to the company that their customers don't mind getting screwed. I do.

jesonger · Post by **jesonger** » Fri Mar 14, 2008 4:44 am

gooney wrote:
jesonger wrote:
My problem was on my XP machine. When I plugged it into the Vista, I waited for several minutes before the "few minutes of patience is worth years of savings" window told me, in bold red letters, that the MJ must be plugged into the USB port. Duh... isn't that how the software launched? Every time I tried, too. (Yes, I rebooted.)
From the programs that you posted running... i can see why you waited several minutes... that was easy to point out... especially norton, a recource hog.

The programs I listed were on my XP machine. The problem I was describing in that paragraph was on the Vista machine, where I had to wait several minutes for no joy.

gooney wrote:
jesonger wrote: The MJ is plugged into a powered Linksys hub without the dongle.
Did you try to connect the MJ direct to a usb behind your pc and not use the hub?

No, I have not yet, in that it does not work for my configuration, but I will eventually just to prove it wouldn't make a difference.

gooney wrote:
jesonger wrote: At startup I'm running: GuildFTP Server, TiVo Desktop Server, TightVNC Server, WinMX, Norton Internet Security, Socketwatch, Girder, DynDNS Updater, Belkin Bulldog, MS ActiveSync, Zinio Downloader, Coast to Coast downloader, Slink-e Server, Linksys Easylink Advisor, Adobe Photo Downloader, & Weatherbug.
Like before...thats alot of programs running at once... what is your cpu persentage? with all those programs installed and running, maybe there is a driver conflict somewhere... i am mostly pointing at the programs running a server... i dont think your duo core can handle WOW but i could be wrong cause i dont have 25 years experience... i thought a computer was a monitor 6 years ago hahaha

I'm not sure what the idle rate is, but right now I'm ripping a DVD and the dual core is only at 50%. It's just a home computer, so the servers spend most of their time idle anyway.

gooney wrote:Try and disable all those program that are running on startup (msconfig), see if that will help and if it does then bring the programs back one by one till your MJ points to the problem...its all i can think of right now... hope it works.

Even if I find a conflict it probably won't point to an acceptable solution, because I want my currently running apps more than the MJ. Again, I probably will do that just to know exactly why I'm sending it back, but I have low confidence that I'll find a conflict. I now strongly believe I've just got a bad Magic Jack.

Stewart · Post by **Stewart** » Fri Mar 14, 2008 12:54 pm

I'm quite sure that your trouble is simply a false ring trip detected by MJ, and has nothing to do with software. I'm aware that you have tried different phones to no avail, and suspect that either:
1) The power to the USB port is somehow substandard, e.g. low voltage, current limit, poor regulation.
2) Your MJ is defective such that it cannot supply as much ringing current as most.
or 3) The phones that you tried all have ring current requirements in excess of what MJ can provide.

Possible solutions:

1) If you have an (unlocked or unlockable) ATA that you could try, that would clearly sidestep the problem.
2) If one of your phones has a mechanical switch (not a menu setting) to turn off the ringer, see if it works when only that phone is attached and the ringer is off. If so, the softphone may provide an adequate alert.
3) There is a hardware register (settable with a utility) in MJ that controls the ringing supply. Perhaps a lower setting will avoid the false trip but still permit the phone to ring. If you want to try this, I'll do some testing and provide the details.

Stewart · Post by **Stewart** » Fri Mar 14, 2008 2:37 pm

This may fix your ring trip problem:

Go to http://www.tjnet.com/chips/tiger560C.htm , get the datasheet, click the Hardware SDK link and get the test program. Try the Ring Test function. I expect it to fail; if it succeeds, maybe you do have a software issue! Then, read register 3C (hex). I expect the value to be 32 (hex). Try writing values of 40, 48, 50 and see if you can get the phone to ring. Don't set the register below 32 or above 60, as there is some risk of damaging the device. If you can make the phone ring, try smaller changes to find the range that works, then set it to the center of that range. Now, try a test call to your MJ number.

curiousgeorge · Post by **curiousgeorge** » Sat Mar 15, 2008 2:11 am

jesonger,Wow!

you went from using the word moron(Feeble-minded) to using a much more complex format in your post,but dont take my simple words as an unequivocal sign of my intelligence.

http://www.dailywritingtips.com/big-wor ... dont-they/

jesonger · Post by **jesonger** » Sat Mar 15, 2008 3:05 am

curiousgeorge wrote:jesonger,Wow! you went from using the word moron(Feeble-minded) to using a much more complex format in your post,but dont take my simple words as an unequivocal sign of my intelligence.

http://www.dailywritingtips.com/big-wor ... dont-they/

I didn't say "moron" because I didn't mean "moron." I said what I meant, and I don't care how big the words were. If I sound "pedantic," then go back to high school. In English class you'll learn that different words mean different things.

"Many people think that they sound smarter when they use big words. The truth of the matter is that smart communicators use words that (a) they understand and (b) their readers are likely to understand." I think I sound normal when I use my average vocabulary, and as an average communicator I use words that (a) I understand and (b) others should understand.

I don't judge your intelligence by your simple words. I judge it in criticism of my choice of words.

jesonger · Post by **jesonger** » Sat Mar 15, 2008 3:45 am

jesonger wrote:
gooney wrote:
jesonger wrote: The MJ is plugged into a powered Linksys hub without the dongle.
Did you try to connect the MJ direct to a usb behind your pc and not use the hub?
No, I have not yet, in that it does not work for my configuration, but I will eventually just to prove it wouldn't make a difference.

I've plugged it directly into the PC with the dongle, and I didn't even get the blue light.

jesonger wrote:
gooney wrote:Try and disable all those program that are running on startup (msconfig), see if that will help and if it does then bring the programs back one by one till your MJ points to the problem...its all i can think of right now... hope it works.
Even if I find a conflict it probably won't point to an acceptable solution, because I want my currently running apps more than the MJ. Again, I probably will do that just to know exactly why I'm sending it back, but I have low confidence that I'll find a conflict. I now strongly believe I've just got a bad Magic Jack.

Yup. With no startup programs loaded, nothing's changed.

Thanks anyway.

jesonger · Post by **jesonger** » Sat Mar 15, 2008 4:04 am

Stewart wrote:This may fix your ring trip problem:

Go to http://www.tjnet.com/chips/tiger560C.htm , get the datasheet, click the Hardware SDK link and get the test program. Try the Ring Test function. I expect it to fail; if it succeeds, maybe you do have a software issue! Then, read register 3C (hex). I expect the value to be 32 (hex). Try writing values of 40, 48, 50 and see if you can get the phone to ring. Don't set the register below 32 or above 60, as there is some risk of damaging the device. If you can make the phone ring, try smaller changes to find the range that works, then set it to the center of that range. Now, try a test call to your MJ number.

Well, I'm a lot closer now, thanks to you, but still not quite there yet. 3C was 25 when I started out, and I got the ring at 52, so I set it at 56. And the phone does ring when I call it. But... the register update is apparently not persistent, and keeps reverting to 32. Now do I set it and get it to stay set?

Stewart · Post by **Stewart** » Sat Mar 15, 2008 4:29 am

Sorry, I don't understand what is happening. I thought that the software did not explicitly write this value, though it would be set to 32 (default) by the hardware, on power up and when the software reset the device. It seemed that a simple script to set the desired value, shortly after the MJ software started, would suffice. Unfortunately, you have determined that the MJ software is changing this register dynamically, since you have seen it at 25, and later written to 32 (presumably without a restart). I would guess that we could patch the executable to write values that work for you, though we'd have to find out why it's writing different values in the first place. I'll try to do some testing tomorrow. If you could determine what events cause the register to change, that would be useful.

jesonger · Post by **jesonger** » Sat Mar 15, 2008 10:52 pm

Stewart wrote:Sorry, I don't understand what is happening. I thought that the software did not explicitly write this value, though it would be set to 32 (default) by the hardware, on power up and when the software reset the device. It seemed that a simple script to set the desired value, shortly after the MJ software started, would suffice. Unfortunately, you have determined that the MJ software is changing this register dynamically, since you have seen it at 25, and later written to 32 (presumably without a restart). I would guess that we could patch the executable to write values that work for you, though we'd have to find out why it's writing different values in the first place. I'll try to do some testing tomorrow. If you could determine what events cause the register to change, that would be useful.

No, I believe you are correct in at least some of your assumptions. I don't think the software is dynamically changing the register, but it is resetting to 32 on software startup. I think a patch or a script should be sufficient -- a patch seems more elegant, but a script would survive a software update. How do I do either?

LakeWood · Post by **LakeWood** » Sat Mar 22, 2008 5:15 am

Stewart wrote:This may fix your ring trip problem:

Go to http://www.tjnet.com/chips/tiger560C.htm , get the datasheet, click the Hardware SDK link and get the test program. Try the Ring Test function. I expect it to fail; if it succeeds, maybe you do have a software issue! Then, read register 3C (hex). I expect the value to be 32 (hex). Try writing values of 40, 48, 50 and see if you can get the phone to ring. Don't set the register below 32 or above 60, as there is some risk of damaging the device. If you can make the phone ring, try smaller changes to find the range that works, then set it to the center of that range. Now, try a test call to your MJ number.

I am having trouble running the hardware SDK. 16 bit windows Subsystem(title), Window comes up and says: C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS and Microsoft applications. Choose 'Close' to terminate the application. Why won't this run for me? Any ideas? I am running XP Home SP2 on a Dell Optiplex GX270. 2.6 GHz P4 W/256 RAM. I love to fix things but this MJ is getting a little old. I miss the dialtone. It may be magic but the Jack part sure isn't.

jesonger · Post by **jesonger** » Sat Mar 22, 2008 3:25 pm

All right... I'm officially giving up. I kept oscillating between that thought and, "It's only $20//year from now on, so it needn't work reliably," but then, what's the point? Even if I didn't need to reset that register every time, the software still causes unhandled exception errors several times per day, requiring a manual response to restart. And the call quality is crap.

My Vonage box arrived this week, and it works just as good as Comcast's Digital Voice; plus, the number is not only in my state, but actually in my calling area. And, the number rings my cell at the same time. $25/month sure doesn't touch what I'd pay for MJ, but in this case, the adage is true: you get what you pay for.

Goodbye, Magic Jack. Feel free to contact me when you're out of beta and customer satisfaction is above 95%.

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Auto hang-up on received call & phone doesn't ring

Auto hang-up on received call & phone doesn't ring

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