MagicJack dials and connects - but no sound

soscars · Post by **soscars** » Thu Mar 06, 2008 10:25 pm

MagicJack was working fine a week ago, but now when I dial a number it connects, but then there is no sound. Can anyone suggest
how I can get my sound back? (I did install some Symantec antivirus, anti-spyware, and ZoneAlarm firewall protection after
MagicJack was installed.)
-Steve

nanunanu · Post by **nanunanu** » Fri Mar 07, 2008 10:06 am

might want to check the Zone Alarm for blocking

darerick · Post by **darerick** » Fri Mar 07, 2008 10:02 pm

I'm experiencing the same exact issue.....don't believe it's related to any firewall software.....anybody else having this problem?

saxman · Post by **saxman** » Sat Mar 08, 2008 1:48 am

I have Symantec Norton AV and firewall and have had no problem. Maybe something simple- check the volume in the menu. Make sure the phone is on and not the headphone.

hype8912 · Post by **hype8912** » Sat Mar 08, 2008 2:49 pm

Check to see that you haven't selected "Switch to headset" in the menu options.