My callers experience terrible call quality, and constantly hear that beep that is in the other thread.
No one wants to talk to me. It takes 5 times to be able to dial out. Calls are dropping right and left.
Spent hours with tech support, and downloaded their upgrades and fixes about 10 times. Nothing helps.
It was fine until about 3 weeks ago, like I said, and seems to coincide with the upgrade.
Any ideas?
My phone quality has tanked since the update.
Moderators: Bill Smith, Pilot
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bigfatqueenofeverything
- MagicJack Newbie
- Posts: 5
- Joined: Sat Jun 27, 2009 11:12 pm
My phone quality has tanked since the update.
Pamela K Scott
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bigfatqueenofeverything
- MagicJack Newbie
- Posts: 5
- Joined: Sat Jun 27, 2009 11:12 pm
I will add some details. I am on Comcast cable internet. I have plenty of ram. I ran the VOIP test and it said everything should be good.
I am getting the reported beeping from my friends on the other end. And lately although my incoming calls sound fine to me, my callers/callees swear I sound like a demented robot.
No ideas?
I am getting the reported beeping from my friends on the other end. And lately although my incoming calls sound fine to me, my callers/callees swear I sound like a demented robot.
No ideas?
Pamela K Scott
My mother in NJ is constantly complaining that I keep breaking up though I hear her perfectly. I made one call last week to my son in NM and he could not hear me at all though I heard him.
Today is the first time I was talking to someone (my sister in NJ) and she complained about the beeping. I just performed the current upgrade.
Next time I talk to someone on MJ I will ask them if they still hear the beeping (to see if the current upgrade fixes it).
I keep rolling with those punches....
Today is the first time I was talking to someone (my sister in NJ) and she complained about the beeping. I just performed the current upgrade.
Next time I talk to someone on MJ I will ask them if they still hear the beeping (to see if the current upgrade fixes it).
I keep rolling with those punches....
Have a great day,
Joel
Joel
Here's a test for the beeps:
Dial Free 411 service (1-800-373-4311), listen to the recording advertisement, then at the main menu "she" will list the options and when she says "horoscope" and "free call" there should be 2 distinctive DTMF beep tones. You can say 'Main Menu' and when the above 2 words are repeated you should hear the beeps loud & clear. This is very repeatable on my end and it doesn't make a difference whether I use the phone or handset or whether its the 4/10/09 S/W or the 6/19/09 S/W.
I'd like to see if this hold true to others. Give it a try and report your results.
Synchron
Dial Free 411 service (1-800-373-4311), listen to the recording advertisement, then at the main menu "she" will list the options and when she says "horoscope" and "free call" there should be 2 distinctive DTMF beep tones. You can say 'Main Menu' and when the above 2 words are repeated you should hear the beeps loud & clear. This is very repeatable on my end and it doesn't make a difference whether I use the phone or handset or whether its the 4/10/09 S/W or the 6/19/09 S/W.
I'd like to see if this hold true to others. Give it a try and report your results.
Synchron