Hello, I'm having an error 400 on my magicjack. I believe it was working on my brother's end in the US. He registered it there. He sent it to me so I could keep in touch with him but when I tried it, it gave me the error. It was said in this thread ( http://www.phoneservicesupport.com/a-so ... t3169.html ) to have the tech support refresh the account but I could not get into http://magicjack.com/techchat/. After clicking the techchat banner, a page just popup but was blank.. Any help regarding contacting them or fixing the error 400?
Thanks!
Can't get into MagicJack's Tech Chat
Moderators: Bill Smith, Pilot
Re: Can't get into MagicJack's Tech Chat
If you're outside the US, make sure that your ISP isn't blocking SIP. Try running a VOIP test at http://myspeed.visualware.com/voip/ and see what happens. If you can't run the VOIP tests, its not MJ, its your ISP blocking the required ports.dsdeiz wrote:Hello, I'm having an error 400 on my magicjack. I believe it was working on my brother's end in the US. He registered it there. He sent it to me so I could keep in touch with him but when I tried it, it gave me the error. It was said in this thread ( http://www.phoneservicesupport.com/a-so ... t3169.html ) to have the tech support refresh the account but I could not get into http://magicjack.com/techchat/. After clicking the techchat banner, a page just popup but was blank.. Any help regarding contacting them or fixing the error 400?
Thanks!
There are problems with that. Try www.voipreview.org/voipspeedtester.aspxIf you're outside the US, make sure that your ISP isn't blocking SIP. Try running a VOIP test at http://myspeed.visualware.com/voip/ and see what happens. If you can't run the VOIP tests, its not MJ, its your ISP blocking the required ports.