I'm running Windows Vista on a Toshiba.
I just bought a magicJack today, with great anticipation. I'm in college, and was looking forward to not having to pay a phone bill.
But there is one problem. No matter how many times I plug it in or restart my computer the registration screen will NOT pop up.
Some one help me.
Please?
Registration Screen Is Not Popping Up
Moderators: Bill Smith, Pilot
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la.bela.luna
- MagicJack Newbie
- Posts: 2
- Joined: Wed Sep 02, 2009 7:54 pm
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania
Did you try a different USB port? One in the back of the PC works best.
Maybe your firewall is causing you problems.
Does it SEE the MJ at all? I assume the blue light comes on?
Is autoplay turned on? Can you try it on another PC?
Also when I installed mine over a year ago I made sure there were no programs running, other than my firewall. TURN OFF your Anti Virus if it is running. Close all open windows too. Then try plugging it in
Just a few things which come to mind..
Joe Sica
Maybe your firewall is causing you problems.
Does it SEE the MJ at all? I assume the blue light comes on?
Is autoplay turned on? Can you try it on another PC?
Also when I installed mine over a year ago I made sure there were no programs running, other than my firewall. TURN OFF your Anti Virus if it is running. Close all open windows too. Then try plugging it in
Just a few things which come to mind..
Joe Sica
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la.bela.luna
- MagicJack Newbie
- Posts: 2
- Joined: Wed Sep 02, 2009 7:54 pm
Hey Joe :]]bitstopjoe wrote:Did you try a different USB port? One in the back of the PC works best.
Maybe your firewall is causing you problems.
Does it SEE the MJ at all? I assume the blue light comes on?
Is autoplay turned on? Can you try it on another PC?
Also when I installed mine over a year ago I made sure there were no programs running, other than my firewall. TURN OFF your Anti Virus if it is running. Close all open windows too. Then try plugging it in
Just a few things which come to mind..
Joe Sica
I've tried every USB port on my lap top. It reads the magicJack every time, bringing me to a folder called Phone (E: ) In this folder there is another folder called magicJack. In this folder, there is a folder dubbed Update with absolutely nothing in it.
I've closed every window, restarted my computer, shut off both my firewall and my anti-virus software. None of this seems to help. :/
Thanks for the advice though! :]]
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania