Can I add new MJ hardware to existing MJ number?

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rbrad51
MagicJack Newbie
Posts: 3
Joined: Mon Mar 23, 2009 4:35 pm

Can I add new MJ hardware to existing MJ number?

Post by rbrad51 »

My MJ box is pretty much dead, I have to format, reinstall s/w every time I reboot system. I'm signed up for 4 years, can I use new MJ hardware with existing MJ phone number?

Thanks,

Richard
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Yes just make sure you contact support BEFORE you plug in your new MJ.. They can transfer your #. Again contact them BEFORE you plug the new MJ in. IF NOT, they they can not transfer your #..


Joe Sica
rbrad51
MagicJack Newbie
Posts: 3
Joined: Mon Mar 23, 2009 4:35 pm

Post by rbrad51 »

bitstopjoe wrote:Yes just make sure you contact support BEFORE you plug in your new MJ.. They can transfer your #. Again contact them BEFORE you plug the new MJ in. IF NOT, they they can not transfer your #..


Joe Sica
Thanks for the quick response!
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Very welcome..
BUT just for future reference... ALWAYS do a search first as this has been answered here before. That way you can get an even FASTER response :)

Joe Sica
oldtimercurt
Dan isn't smart enough to hire me
Posts: 281
Joined: Sat Feb 07, 2009 11:45 am
Location: Pensacola

Post by oldtimercurt »

Yes, Joe,
But only if you're good at formulating searches. I've been extremely frustrated even when I know that I saw the info here.

OTC
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

True at times.. Kinda like Google where you get a BOATLOAD ( being nice here ) of info. But I have found if you are specific you can, eventually what you are looking for. Sometimes just searchering the headers of the threads here give you a clue.
I can't tell you how many times someone asks a question and within 2 or so threads it is being discussed right there. MOST of the time it is laziness but sometimes newbies can get overwhelmed. I guess what bugs me is the entitlement mentality some have on here AND in life in general today. Probably from getting trophies for last place. Just like in real life, right? There are no losers...EVERYBODY wins!! gag........

Joe Sica
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