majic jack must be plugged in message

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fdken
MagicJack Newbie
Posts: 4
Joined: Mon Nov 26, 2007 12:45 pm
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majic jack must be plugged in message

Post by fdken »

When I put my majicjack into my usb, it recognizes it as majicjack and goes through the whole "one minute of patience.. routine, but when it is finished it flashes quickly something about a lucky upgrade, and then I get a message that says "warning, my majicjack should be plugged in" and it is.
Anybody know what is going on?
kumar
Dan Should Pay Me
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Joined: Thu Nov 15, 2007 4:29 pm
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Post by kumar »

you may want to try magicfix from the magicjack site
fdken
MagicJack Newbie
Posts: 4
Joined: Mon Nov 26, 2007 12:45 pm
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no lck with magicfix

Post by fdken »

I have magicfixed a few times now, everthing checks out, but it still won't work
Xen1969
MagicJack Expert
Posts: 83
Joined: Thu Nov 22, 2007 12:18 pm
Location: Chicago

Post by Xen1969 »

Don't get your hopes up but have you tried MagicJack tech support chat at the bottom of the MagicFix page?

I'm interested in your results and whether they are able to help you or not so please let us know. Post the log of the chat here if you want.
msiam
Dan isn't smart enough to hire me
Posts: 474
Joined: Thu Nov 15, 2007 2:42 pm
Location: WI

Post by msiam »

That has happened to me exactly the same way 3 or four times in the last 2 months, try power cycling your modem, router and whatever else in line including the PC. It fixed me..
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fdken
MagicJack Newbie
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Joined: Mon Nov 26, 2007 12:45 pm
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tech support

Post by fdken »

Xen1969 wrote:Don't get your hopes up but have you tried MagicJack tech support chat at the bottom of the MagicFix page?

I'm interested in your results and whether they are able to help you or not so please let us know. Post the log of the chat here if you want.
The tech support button is usually a waste of time.

As far as the power cycling all inline gadgets, that is a possibility, I'll try tomorrow morning and let you know.
fdken
MagicJack Newbie
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Joined: Mon Nov 26, 2007 12:45 pm
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no luck

Post by fdken »

power cycled everthing and no luck, it still is saying "warning, magicjack must be plugged in"
It happens on any computer i try it with, must have something to do with the hardware.
Poo619
MagicJack Expert
Posts: 96
Joined: Tue Nov 20, 2007 9:27 am

Post by Poo619 »

have you tried the MJRecover that I've seen posted here. Should give you a clean software start on the jack

Quoting MagicHack here:
"I've never actually done this, but I believe all you need to do is delete (or format) your magicJack drive. It would
be listed like "Vista Only" or "Phone" or something like that in explorer.

As you know, there are 2 'drives' which get mounted when you insert your jack. One is a 'CD Rom' drive (AKA read only),
and the other one contains the data you probably want to delete. Assuming you display hidden files, I'm guessing that you
can simply rename the "magicJack" folder on this drive, then run the mjrecover...."

You can try that out. Also Al always had good information on the mjrecovery and what exactly it did and might be of some help if he can chime in :)
huckleberry
MagicJack Newbie
Posts: 9
Joined: Wed Nov 14, 2007 1:26 am

Post by huckleberry »

Had the same thing happen 2 me last month. Amange suggested uninstalling my usb drivers. Didnt work though. MJ pooped itself. They sent me a replacement in the mail. Got the new MJ 5 days later.
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sc1enceoff1cer
Official Logo Maker
Posts: 14
Joined: Fri Nov 16, 2007 1:03 am

Post by sc1enceoff1cer »

huckleberry wrote:Had the same thing happen 2 me last month. Amange suggested uninstalling my usb drivers. Didnt work though. MJ pooped itself. They sent me a replacement in the mail. Got the new MJ 5 days later.
Same here. The MJ app died however I did get it to work with Skype and all of the TigerJet diags showed the hardware was is perfect working condition.
iiM_JUST_Ee
MagicJack Newbie
Posts: 2
Joined: Sat Oct 11, 2008 10:52 am

Post by iiM_JUST_Ee »

I can see that these messages are old as dust but unfortunately we are all still having the same problems! thats the price to pay when you barely pay anything for the service... now... i'm going to try the deletion method to see if i can fix the bug because my mj is not being recognized by my computer now period.
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