Problem with memory

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dunimas
MagicJack Newbie
Posts: 1
Joined: Fri Oct 10, 2008 12:16 am

Problem with memory

Post by dunimas »

I recently purchased a TC on ebay and received it and it worked fine on the first setup and plug-in of the MJ. I even made a couple of calls to my land line and to my cell phone. All worked well, then a couple of days later when I fired the TC up and installed the MJ, a blue screen comes up stating a problem has been detected and windows has shut down to prevent damage to the TC. It also tells me to check for adequate disk space, if a driver has caused he error, try changing the video adapters, disable bios memory options such as caching or shadowing and finally, check vendor for Bios updates. Under technical info. I get the following:

*** stop: 0x0000007E (0x00000005,0xF3A605A4,0xF79E08E8,0xF79E05E4)
*** AliGP.sys - address F3A605A4 base at F3A5f000, Datestamp 3f050f74

I'm not sure what to make of this or why all of a sudden it (MJ) stopped loading? the icon is on the screen, but each time I install the MJ I get the above error. Can anyone assist pls?
newtoncd
Dan isn't smart enough to hire me
Posts: 216
Joined: Fri Jan 09, 2009 12:52 am

Post by newtoncd »

Blue Screen upon plugging in MagicJack (instructions by HolmanGT)
Make sure you don't have your Magic Jack plugged in during this procedure.

Your USB Controller entries will look like table #1 before you change anything:

Table #1

Universal Serial Bus Controllers
ALi PCI to USB Open Host Controller
ALi PCI to USB Open Host Controller
USB Composite Device
USB Root Hub
USB Root Hub

Universal Serial Bus Controller
ALi PCI to USB Enhanced Host Controller
USB 2.0 Root Hub

Select:

ALi PCI to USB Enhanced Host Controller

Select this item, right click and select Update Driver. Select Install from a list or specific location (Advanced) then select Next. Then select “don’t search, I will choose the driver to install”. Select Next. Leave the selection box for "Show compatible hardware” checked.

There should be two items in the Model box. Select the second item.

“Standard Enhanced PCI to USB Host Controller”.

Then select Next and after it is thru installing then Select Finish.
Your USB Controller entries will now look like the entries in Table #2:

Table #2

Universal Serial Bus Controllers
ALi PCI to USB Open Host Controller
ALi PCI to USB Open Host Controller

Standard Enhanced PCI to USB Host Controller
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub

Right click on all three USB Root Hub entries one at a time and select Properties then the Power Tab and un-check the "Allow the computer to turn off this device to save power. This power saving must be turned off or you may experience things like the MagicJack failing to respond after it has been sitting idle for a time.

Now do a "commit" (if you fail to commit your work it will be gone the next time you reboot and you will be allowed to redo it all again) allow your machine time to implement all your changes and you should be good to go. Now plug in your Magicjack unit and it should boot up and look Mom, no more blue screen of death.[hr:4eb302be72]
-Curt
--magicJack user since Oct 08 w/magicFeatures
--D-Link DIR-655
-NetTalk DUO since Dec 10
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