Can't log in to account page, help...

[Cleatcleat]

Ok here's the issue. On the main computer every time I try to enter the account page with the corrent email/phone number and the password it says wrong info. But when I go to the other second computer and enter the same info it lets me log in just fine.

I'm wondering what is that about? The main computer and the second computer have the same settings for security and whatnot as far as I can tell. Just frustating that I can't log in on the main computer and have to go all way down into the basement to use the other one to see my own account.

[Nobody beats the Whiz!]

Ok here's the issue. On the main computer every time I try to enter the account page with the corrent email/phone number and the password it says wrong info. But when I go to the other second computer and enter the same info it lets me log in just fine.

I'm wondering what is that about? The main computer and the second computer have the same settings for security and whatnot as far as I can tell. Just frustating that I can't log in on the main computer and have to go all way down into the basement to use the other one to see my own account.

Check the Caps Lock. Try typing out your email/password into a simple text document, and see if it looks correct. Try using MSIE as the browser, if you're not doing so on your main computer.

[Magicjacktechsupport]

Try the following link to login to your my.magicjack.com



http://secure.magicjack.com/my/myindex.html