When I call my uncle's MajicJack numer, I do not hear any ring (or anything, for that matter), but obviously the phone rings at his end because he picks up the phone! I have just ordered my new MJ, and would like to know how to fix this error for my MJ because I would not want to make people think (when they call) that there is something wrong with my phone (and them hanging up before I pick up).
Please help.
Thanks.
Jay
When I call a MagicJack number, I do not hear the ring
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LikeMagic
- Dan Should Pay Me
- Posts: 613
- Joined: Tue Jan 01, 2008 9:11 pm
- Location: LikeMagic Pacific NW
During the first 30 seconds after placing a call (call setup time) the ringing tone is played from the originator's call server (switch) and not from the call server that serves the called party (MagicJack).
Usually, during a call setup time, the originator call server (switch) will play the ringing tone to caller. After call setup is complete, the far-end call server will play the ringing tone to caller.
Usually, during a call setup time, the originator call server (switch) will play the ringing tone to caller. After call setup is complete, the far-end call server will play the ringing tone to caller.
So, how do I?
Thanks. So, is it my "switch" that is causing this lack of ring? I am using a VOIP service (net2phone). Do you think that is the culprit? If I had normal phone service (landline), would I hear the ring?
The bottomline question is: What do I do about this, as a future MagicJack owner, if I want to make sure that people who call me hear the ring.
Thanks.
Jay
The bottomline question is: What do I do about this, as a future MagicJack owner, if I want to make sure that people who call me hear the ring.
Thanks.
Jay
majicjay,
What do you do about it, nothing.
As LikeMagic said it is all up to the VOIP Servers and Telco switch. Some times my cell phone does the same thing, I dial a number and hear nothing for many seconds maybe as much as 15 to 20 I don't recall anything going as far out in time as thirty seconds but I have learned not to pay attention to it. "I dial and it will get thru to the other party even if I don't hear a ring tone right off (and usually don't).
PS - most of the time with MagicJack the connection is so quick I don't hear anything and I am usually startled by the receiving party saying hello with in five or ten seconds tops.
What do you do about it, nothing.
As LikeMagic said it is all up to the VOIP Servers and Telco switch. Some times my cell phone does the same thing, I dial a number and hear nothing for many seconds maybe as much as 15 to 20 I don't recall anything going as far out in time as thirty seconds but I have learned not to pay attention to it. "I dial and it will get thru to the other party even if I don't hear a ring tone right off (and usually don't).
PS - most of the time with MagicJack the connection is so quick I don't hear anything and I am usually startled by the receiving party saying hello with in five or ten seconds tops.
- George -
HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
-
LikeMagic
- Dan Should Pay Me
- Posts: 613
- Joined: Tue Jan 01, 2008 9:11 pm
- Location: LikeMagic Pacific NW
Well, you could call customer service of your phone service (cell, telco, VOIP, etc) to complain. But usually, the CSR would have no clue what you're talking about 
Usually, good call setup time is about 2-4 seconds after which the caller should hear ringing, either from the "near" switch (call server) or the far-end switch. Sometimes you could tell if the ringing tone is played from the "near" swtich or the "far-end" switch. If the first one or two rings sound different than the subsequent rings then you know that the first few rings are played from the "near" switch while waiting for call setup to complete to the "far-end" switch. When call setup is complete then the "far-end" switch will play the ringing tone. I'm sure many people have experience this
Usually, good call setup time is about 2-4 seconds after which the caller should hear ringing, either from the "near" switch (call server) or the far-end switch. Sometimes you could tell if the ringing tone is played from the "near" swtich or the "far-end" switch. If the first one or two rings sound different than the subsequent rings then you know that the first few rings are played from the "near" switch while waiting for call setup to complete to the "far-end" switch. When call setup is complete then the "far-end" switch will play the ringing tone. I'm sure many people have experience this