internet going out

freakkk · Post by **freakkk** » Sat Jan 02, 2010 5:03 pm

hi i am new here and just found this forum i have had magic jack for a few monthes now and ever since i have had it i have problems with my internet going out at random times a lot of times it will go out when i am talking on the phone or just surfing the net i have no problems with my net when magic jack is unplugged can some one please help me thanks

crackerjack · Post by **crackerjack** » Sat Jan 02, 2010 5:24 pm

freakkk wrote:hi i am new here and just found this forum i have had magic jack for a few monthes now and ever since i have had it i have problems with my internet going out at random times a lot of times it will go out when i am talking on the phone or just surfing the net i have no problems with my net when magic jack is unplugged can some one please help me thanks

R U using wireless internet xion and/or cordless 2.4ghz phone??

freakkk · Post by **freakkk** » Sat Jan 02, 2010 5:29 pm

nope not using wireless internett xion

my phone is a dect 6.0 digital cordless phone

freakkk · Post by **freakkk** » Tue Jan 05, 2010 4:38 pm

any ideas? this internet going out at random times is getting frustraiting and i cannot find a answear anywhere

bitstopjoe · Post by **bitstopjoe** » Tue Jan 05, 2010 4:53 pm

Since it doesnt seem to me a MJ problem your answer won't be on this forum. To me sounds as if you have an ISP, LAN card, Router/modem, or PC problem causing your internet outage. I can't see how your MJ could cause that problem. All I can suggest is to unplug your MJ for a few days and see what happens. Of course hard to tell if you are not using the net if the connection goes down, so you really need to pay attention. IF NO PROBLEMS, plug your MJ back in and see what happens then. As I said I don't see how the MJ could cuase you to lose your internet connections, BUT stranger things have happened.

Joe Sica

mphixson · Post by **mphixson** » Wed Jan 06, 2010 10:35 am

In the beginning of magicjack i had an issue where the internet would drop and reconnect, but it was because of the following:
1. magicjack plugged into the front USB port
2. netgear USB wireless dongle plugged into the front USB port.
Seemed both were really on the same hub.
Solution was to move the netgear USB dongle to the USB ports in the back of the computer and leave magicjack on the front USB port.

I still use this setup with a GE 2.4 Ghz cordless with no issues anymore..

(well no internet drop issues...)

I'd try to make sure anything you are using is plugged into different hubs.

freakkk · Post by **freakkk** » Wed Jan 06, 2010 11:58 am

mphixson wrote:In the beginning of magicjack i had an issue where the internet would drop and reconnect, but it was because of the following:
1. magicjack plugged into the front USB port
2. netgear USB wireless dongle plugged into the front USB port.
Seemed both were really on the same hub.
Solution was to move the netgear USB dongle to the USB ports in the back of the computer and leave magicjack on the front USB port.

I still use this setup with a GE 2.4 Ghz cordless with no issues anymore..

(well no internet drop issues...)

I'd try to make sure anything you are using is plugged into different hubs.

i have tried putting magic jack into diffent usb ports and that does not work i have everything exept my mouse and magic jack in the back what i have plugged in to the back is my printer speakers and my dsl modem thanks for the help any other ideas could it be a compatability issue between the modem and magic jack?

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

internet going out

internet going out

Re: internet going out