Can't Install MJ on Desktop!!!!

[Ariesjill]

Hi,

I am having insane-making MJ issue I hope someone can troubleshoot....something until now I was good at. Troubleshooting puter issues.

Now, my main desktop is cutting edge system. I did internal backup, cloning the second drive from the main one using XXclone. I do incremental updates every week. XXclone affords you the option of booting into either drive.

When I first got my MJ, I tried installing in on the drive I mainly boot into. I tired everything including the upgrade patch. No dice. I then booted into my backup drive and, with trouble...finally managed to install and register it.

Earlier, I did incremental update I knew would delete MJ from my backup drive. I then tried again to install my MJ on both drives and could not succeed on EITHER! Note: Early on, I real time chatted with tech support at MJ re wut up with my main drive???....they were no help at all; everything they said to try I already had. And far more.

So....just now, I booted my laptop which is slower than this desktop, but still fast; it runs XP Home (both my desktops run XP Pro), hooked up my MJ to the lappy and whole thing installed perfectly in two seconds.

WHY? Why??????????????

When home, I can not get out my lappy every time I need to use my MJ! This is insane! This desktop: Pentium D (Presler) 3.40; THREE GBs of DDR2; 2 SATA2 HDDs; 430W Antec PSU, I use integrated video...and I use Revosleep to put to sleep the backup drive.
Again I am runing Pro, SP2 and am fully patched and all my systems are clean as a whistle.

Any human who can help me put this right---help me to get MJ installed and running on this desktop... I will buy a Corvette. Ok, that was a lie....but it's the thought that counts.

Thanks so much,
Jill

PS...I should mentioned I connect to the net via fastest cable broadband RCN offers; I have no router, just their cable modem. When home, I connect the same ethernet cable to my laptop as I do the desktops.

[gooney]

Hi,

I am having insane-making MJ issue I hope someone can troubleshoot....something until now I was good at. Troubleshooting puter issues.

Now, my main desktop is cutting edge system. I did internal backup, cloning the second drive from the main one using XXclone. I do incremental updates every week. XXclone affords you the option of booting into either drive.

When I first got my MJ, I tried installing in on the drive I mainly boot into. I tired everything including the upgrade patch. No dice. I then booted into my backup drive and, with trouble...finally managed to install and register it.

Earlier, I did incremental update I knew would delete MJ from my backup drive. I then tried again to install my MJ on both drives and could not succeed on EITHER! Note: Early on, I real time chatted with tech support at MJ re wut up with my main drive???....they were no help at all; everything they said to try I already had. And far more.

So....just now, I booted my laptop which is slower than this desktop, but still fast; it runs XP Home (both my desktops run XP Pro), hooked up my MJ to the lappy and whole thing installed perfectly in two seconds.

WHY? Why??????????????

When home, I can not get out my lappy every time I need to use my MJ! This is insane! This desktop: Pentium D (Presler) 3.40; THREE GBs of DDR2; 2 SATA2 HDDs; 430W Antec PSU, I use integrated video...and I use Revosleep to put to sleep the backup drive.
Again I am runing Pro, SP2 and am fully patched and all my systems are clean as a whistle.

Any human who can help me put this right---help me to get MJ installed and running on this desktop... I will buy a Corvette. Ok, that was a lie....but it's the thought that counts.

Thanks so much,
Jill

PS...I should mentioned I connect to the net via fastest cable broadband RCN offers; I have no router, just their cable modem. When home, I connect the same ethernet cable to my laptop as I do the desktops.

So your connection would be 20mbps, but you have no router you say?

Solution: Buy a router and use your lappy for MJ

[bicnelli]

completely unistall MJ and put a new driver on it mine was having problems not findingg the driver for it

just a thought

Goto My computer you should have 2 drives of MagicJack.you can olny format one of them do it.
unplug your magicJack. Now go to "Start" in Windows and click on "run".
In there write regedit and press enter.
Now click on + sign next to HKEY_LOCAL MACHINE
Click on + sign next to SYSTEM
Click on + sign next to CurrentControlSet
Click on + sign next to Enum
Now find folder called USB. Right click on that and click on "Permissions". In permissions click on the check mark called "Allow" to the right of "Full Control".
Now click on + sign next to USB and then find the two folders called "Vid1307", right click on one at a time and select delete if you don't have these that is fine- skip it
Now click on - Sign next to USB
Right click on Folder called USBSTOR and allow permissions
Now click on + sign next to USBSTOR
Find the folders called "CdRom&Ven_YMAX&Prod_MagicJack&Rev" and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
Right click on those one at a time and delete them
Now exit Regedit
goto http://members.driverguide.com/driver/d ... rid=926455
Download the Driver "dect-neutral-driver.zip"
Install driver then plug in MagicJack
Put email and password in you should be good to go.
Don't plug in phone untill all is installed!!!
You may need to run the Update.

Good luck

Bic

[Ariesjill]

Hi, gooney!

Ok first, yes U nailed my transfer speed re RCN.....I have "Mach20".....still not exactly the speed of sound, OK? Know transfer speeds in Europe?

I do not get why I need a router. I like that my signal goes directly to the cable modem end emenates from the ethernet port to all my puters.., albeing individually..plus, given my poor MJ works perfectly on my lappy (Alienware)....via the same ethernet cable, I need no other stragegy. if I wanted to get the lappy out every time I wanna use my MJ it would obviously work.....but why would I wanna do that when at home, this desktop is my go-to system????

I see an itneresting response below addressing the registry which I will now explore.

I appreciate your imput, thanks.....perhaps I will not, in fact, end up shooting myself over this stupid.

I was also thinking of trying to install it on my backup desktop.....as part of troubleshooting.

Thanks again!

[Ariesjill]

completely unistall MJ and put a new driver on it mine was having problems not findingg the driver for it

just a thought

Goto My computer you should have 2 drives of MagicJack.you can olny format one of them do it.
unplug your magicJack. Now go to "Start" in Windows and click on "run".
In there write regedit and press enter.
Now click on + sign next to HKEY_LOCAL MACHINE
Click on + sign next to SYSTEM
Click on + sign next to CurrentControlSet
Click on + sign next to Enum
Now find folder called USB. Right click on that and click on "Permissions". In permissions click on the check mark called "Allow" to the right of "Full Control".
Now click on + sign next to USB and then find the two folders called "Vid1307", right click on one at a time and select delete if you don't have these that is fine- skip it
Now click on - Sign next to USB
Right click on Folder called USBSTOR and allow permissions
Now click on + sign next to USBSTOR
Find the folders called "CdRom&Ven_YMAX&Prod_MagicJack&Rev" and "Disk&Ven_YMAX&Prod_MagicJack&Rev"
Right click on those one at a time and delete them
Now exit Regedit
goto http://members.driverguide.com/driver/d ... rid=926455
Download the Driver "dect-neutral-driver.zip"
Install driver then plug in MagicJack
Put email and password in you should be good to go.
Don't plug in phone untill all is installed!!!
You may need to run the Update.

Good luck
Bic

Hi!

Wow....this seems way too Byzantine not to work....and when I have time I will totally try it and I thank U and will report back.

In my gazillion attempts I did, and more than once, format the thing; also completely uninstalled it MANY times.....also cleaned up registry, etc. I think once, when I looked in Device manger, I saw a yellow...not good.

When I am taken to their page in the imddle of the difficulties, their pages says MJ can not be installed on this computer (not verbatim).....and yet, I managed it with huge effort on my backup drive once.

Then, when I try to open the upgrade patch---did not need this on the lappy--- initial try, during the painful unfolding (unlike on the lappy) I would sometimes get the green "Lucky U!" icon turing to pink and saying "broken storage"....which it is clearly NOT.

So again, thanks, when I have an interval I will follow the dots....I just feel better having SOMTHING TO TRY, ok?I even considered I might have a software conflict of sme kind; I run Comodo firewall in this syst4em, the latest version and an earlier version on the lappy; I disabled it and all my actively running antispywares and even my AVG Pro.....nuthin,.

WILL REPORT BACK.

[Ariesjill]

Just tried to post an update 3X....I keep being taken to new log in page on this forum! OMG...just shoot me; this is a test, this post.

[Ariesjill]

k that worked, but then I think server got tired.

I will try this again....this time without the screenie via Photobucket.

I was following Bic's instructions...so generous of him. I was already a member of that Drivers' site. I logged in, tried to download the file and then got sleazoid page saying I had EXCEEDED MY LIMIT ON PREMIUM DRIVER DOWNLOADS....please give us uber dead presidents for membership or the driver Swat team is coming!

Are they for real??? No way have I gotten more than a couple of driver files from them!

am I cursed? Is cause my name is Jill and m MagicJack is freaked by this?

Odd thing....when I used bic's link without logging onto the site.....they asked for lke $3 via PayPal fr the file; when I logged in and got the window above....it would have been way more money.

Who are these people???? Also, why doesn't MJ offer this file on THEIR SITE???????? omg.
__________________________________________________
Edit:

OK, I am desperate so I gave the sleazoids the $2.99 and now have the drivers file on my desktop.
I will report back...hopefully not from a padded cell.

[Ariesjill]

Update from the padded cell:

Ok, I was working, but I am very determined little thing, so between clients, I followed Bioc's meticulous dots.....I mean SO meticulous it was like, OK< noW pick up yr left foot, extend it to the fore, put it down on the ground.....who tells U to close an expanded key file in the registry before you move on? Nobody. Is who. Adorable.

So, I did everything, had the drivers file from the sleazoids on the desktop; did format for a change, removed the device, went into registry, gave all permissions, removed the right keys and files.....then started new installation. Got new window for setting up an IP phone....a whole new thingy! did the stuff--t some point, I even got a Window's message saying device set up but you will need to reboot. That was my MOST OPTIMISTIC MOMENT. Self deluded, but briefly optimistic.

As I am looking at W task bar on my lCD right now, I see the new little yellow phone icon, which, when I mouse over it.....says DEVICE READY.

NOT.

Now, when no MJ loading wndow appears.....the one with the little black lines comprising the progress bar which is supposed to lead to the phone pad window or, with newly formated drive, the key in yr data window.....does not appear, I know it's another failed attempt.

I tried to install the patch...the Magic Not Fix.....but it never progressed; when the green, U lucky girl! appeared, it faded to the greys, "tell yr friends about"....and never installed as it did (probably by magic) once on this drive IN THIS SYSTEM... and did normally in no time on my laptop., and in that event WITHOUT DOWNLOADING THE PATCH.

Havig tried this isntallation so many times and every which way, I now have clear instinct re when it's another failed attempt.

But there must be a logical reason....some impedient I can fix, right? Maybe, since I bid on and got a PINK ONE ON EBAY (official MJ vendor), I am being punished FOR BEING SHALLOW. And my Alienware Sentia doesn't care cause IT has blue eyes and so, is ALSO SHALLOW.

When this mess first manifested, meaning immediately...I tried other USB ports. But the one time I was able to do it on this drive....the device was where it is now: in one of my two front ports....I think I have 8 in the back. Meaning, I didn't have to use the USB extension that came with the device.

Well....that's about it. I am tenacious and no way will I give up until I get this done. and if I gotta learn to type while in a strait jacket....I will do that too.

[Ariesjill]

Just posted a details update with humor....and it appaently did not submit.
Again. this is another submit test before I do it again. Try to, I mean.
**************************************************************

OK re did it in WORD; will now paste and try to submit successfully.

Hi again, MJ Friends & Saviors:

Remember I said I had instinct to try installing MJ in my backup desktop? Well, I am writing from that system right now: P 4, 2.26, 1GB of DDR; XP Pro. I upgraded the PSU; got it a litescribe-enabled optical drive and also added second HDD internally. This is an IDE system. No way as powerful or fast as my main system.

Can’t have too many puters, OK? Or LCDs, right?

Well, as irony would have it, I booted into its Luci drive (other one in here is named Jilly, HDDs should all have names, OK?)….hooked up my MJ and bingo. A no brainer exactly as with the lappy. And as in the lappy I din need to download the patch. The second I saw the green lucky you thingy switch to hold on, do not remove the device screen, I knew it was good to go.

Why? Is there some issue with my go-to system I am unware of? Is my mother doing this? Level with me. The one computer I really want it to function on…..hates my MJ.

Would I kill to know wut up with the main system? Do pigs NOT FLY?

So, I will wait patiently for intelligence and insights and like that. But not until the Pope gets married. Cause I am a little nuts over all this…..and I now….have a backup PLAN.

Here it is: I pull this IDE drive from this desktop, leaving the cloned drive. I install it on the second station of my optical cable in my go-to desktop (the SATA controlled system) and put it, this IDE drive in the empty bay in its optical cage.

Then, in the go to system, I will have 3 HDDS….including this IDE one with my precious MJ! Unless, that is, there is an underlying issue with the go to system, and even this plan of desperation will not work.

On a scale of 1-10, exactly how insane is this plan? A nine?

Note: this system runs Zone alarm firewall; the go to desktop Comodo. In my 800th attempt at installing MJ on the latter, I first disabled Comodo, turned on the resident firewall in XP. No go. I then disabled the resident one just long enough to C if that would help. No go.

Is this an HBO mini series yet? And if so….HOW DOES IT END?

[HolmanGT]

Jill,

That crap happens to me all the time. As a matter of fact I posted a pretty long winded reply to you and the system pitched in the bit bucket.

It's too late and I am too tired to try again, but I will attempt to post to you tomorrow morning.

[Ariesjill]

Jill,

That crap happens to me all the time. As a matter of fact I posted a pretty long winded reply to you and the system pitched in the bit bucket.

It's too late and I am too tired to try again, but I will attempt to post to you tomorrow morning.

O! thank U!!!!! I feel little less insane about the submit PMS!

Pls take yr time; I just managed to redo the thing and it stuck.

And yesl Dan should hire you.

Who is Dan?

[saxman]

Wow-great story! A good Easter story!-You been through alot of changes just to get that thing working, wow. I would probably install it with nothing else running at all-no games or AV or anti-spyware or anything that may be getting in the way. Just get the phone to install and then start adding everything else. If you want free drivers go to Mininova and download Driver Magic. I like to use PC Pitstop for driver check. It's free and accurate. Happy Easter.(Dan The Man is the owner and inventor of the thing that's keeping you up late-lol)(ahemm-the phone)

[Ariesjill]

Wow-great story! A good Easter story!-You been through alot of changes just to get that thing working, wow. I would probably install it with nothing else running at all-no games or AV or anti-spyware or anything that may be getting in the way. Just get the phone to install and then start adding everything else. If you want free drivers go to Mininova and download Driver Magic. I like to use PC Pitstop for driver check. It's free and accurate. Happy Easter.(Dan The Man is the owner and inventor of the thing that's keeping you up late-lol)(ahemm-the phone)

Hello, Saxman (as in reed instrument? Horn? Alto? Bird?)!

Now I know who Dan is! I saw his pic on the MJ site and read about him. Brilliant guy with formidable history in the industry....and, he financed and built his OWN NETWORK!!!! Can he come here to my apartment in Manhattan ya think and deal with my recalcitrant go to system? OK, maybe not.

I will try your suggestion. I will disable everything and start again... and, OK risk the first infection in my cyberlife....but it will B worth it, cause I am in very strange way, Saxman, OK?

I don't think it's a driver issue. Maybe a software conflict but not a driver issue... I think but I appreciate the leads just in case.

Below I will paste a new chapter in "the story." I now do this in WORD cause I am paranoid re the Invalid Submit thingy. I just did this....before I saw yr post.
____________________________________

O hello again…..

1) I have not slept in quite a while. I keep trying to get this stupid thing done. I sometimes now laugh in a way I think people in asylums do.

So please keep this in mind. Thank U.

2) I realized my Desperation Plan re one of the IDE drives, was, on the insanity scale of 1-10…… a 12.

3) Speaking of insanity, the Def is doing the same thing over and over and over and over and expecting a different result. OK BUT….it’s not QUITE the same each time….I try diffeent things and I OBSERVE.

4) I am back on my go to system….the only one I really need my MJ to function in.

5) When, as per Bic, I yet again delete the MJ reg entires and start again, I notice that Widows finds the new hardware, identifies it properly and in three seconds…then says O Good, reboot and U will B good to go.

Heads up: when MJ installed properly in the lappy and the other desktop, while W found new hardware, the MJ software took over properly….took the right amount of time, installed the update by itself and then MJ loaded & I WAS good to go.

What can we learn from this? To laugh in that lunatic, no sleep way I am laughing like? Or something involving troubleshooting??????

6) And yet, when Windows thinks it has bypassed the MJ software and is good to go, Device Manger AGREES! It says the right name of the thingy and that this device is working properly. NOW who is crazy, Jill or her operating system? Hah!

7) Using add/remove I got rid of the iphone….but I liked its icon….and no harm at all was done trying this.
I looked at the drivers….and I have W system32 drivers for the thing. Is that normal? I made a screenie but I think the server here,
is like anorexic and already teetering so I do not wanna hurt it more by using Photobucket again. I asked the Wizard to find updated drivers on the net….but it did not find any better ones.

9) When I last tried the whole deal again on my backup drive….the one I somehow managed it on once….it changed my drive letters. Now follow along, but this could make yr ears bleed so B careful: In this system, my backup drive is named PIGGY. Cause it is the bigger of the two drives (250GBs). See how logical that is?

With XXclone, the drive U boot into is always C . The backup drive is always E. Optical drive is D. Usually my MJ drives are F & G.

Suddenly, Piggy was changed to G. Why???? One of the MJ drives was E. So I hadda boot into my smaller drive, Puppy(160GBs), to, using disk manager, change Piggy back to E.

It was kinda like a cross between Sesame Street and The Matrix.

So now, everything is back to normal (and I am SUCH a good judge of normal) and I have again, deleted all MJ related everything.

Finally….this mess is not the device, not any of the USB ports, not my firewall or other actively running startup apps…so what does that leave us with?

The need for anti anxiety medication?

Common, I could build a rig now; I’ve replaced a mobo, seated chips, used thermal paste, cut off the gratuitous leads on a new PSU and sealed the ends with liquid electrical tape, taken a lappy I found down to the mobo….and this little issue….is defeating me….. with all the generous, kind, precious help to date in this thread.

WHAT IS STOPPING THE MJ SOFTWARE FROM INSTALLING NORMALLY IN this system????????

I think it’s Carl Rove, OK?
______________________________________
Now, I will disable EVERYTHING. Except for my inherent optimism.

I will report back. Thanks so much.

[saxman]

I really, really don't have any idea but if your system is clean and everythings working good besides the MJ, then it should too. I wouldn't shut down the AV for long if at but shut off the firewall just to get it loaded. I never had to do any of that stuff to get it going but I did do a real good cleaning and actually did a complete reinstall of c drive before installing it. Why don't you run a free scan of your system using PC Pitstop and then use their driver update program to check out your drivers. I like that program, use it alot. It runs a bunch of tests on your system and gives you easy to inderstand readouts and easy to fix solutions. No sales crap either. The MJ works good in most cases but you may have something thats just not liking it. Some people are having trouble using Nero. But most people are not, so it's hard to say. You say it's worked on another pc right? So, it's not the MJ. Keep after it-or email this guy-he's one of Dan's techis-good guy-
[email protected]

ps-alto+flute

[Ariesjill]

I really, really don't have any idea but if your system is clean and everythings working good besides the MJ, then it should too. I wouldn't shut down the AV for long if at but shut off the firewall just to get it loaded. I never had to do any of that stuff to get it going but I did do a real good cleaning and actually did a complete reinstall of c drive before installing it. Why don't you run a free scan of your system using PC Pitstop and then use their driver update program to check out your drivers. I like that program, use it alot. It runs a bunch of tests on your system and gives you easy to inderstand readouts and easy to fix solutions. No sales crap either. The MJ works good in most cases but you may have something thats just not liking it. Some people are having trouble using Nero. But most people are not, so it's hard to say. You say it's worked on another pc right? So, it's not the MJ. Keep after it-or email this guy-he's one of Dan's techis-good guy-
[email protected]

ps-alto+flute

Thanks so much for all this good stuff, Sax! Flute! Off topic, but I recently had the luck to surf into a live feed of the NY Philharmonic in one of its most moving and historical moments giving splendid concert in N Korea. And on its terms, not just acoustically....broadcast to all N. Korean citizens! I wept. It was transporting....
Dvorak, Bernstein, Wagner, Gershwin...just for openers. It was an ecstatic, initial, visceral raprochment ... and the camera lingered lots on the flutes!

Now, I disabled everything...I am quick like bunny. No dice in the new installation attempt, same deal. Next I ran the PC pitstop drivers thngy....very fun. As I thought, it's not a drivers issue....except for my Canon scanner which I purposefully chose to install as I did....my drivers are good to go.

Yes, it installed normally BOTH ON MY laptop and my backup desktop; great irony, the only system I really want it on....remains hostile & impervious.

Yes, I am very savvy about infections and protection apps....even compulsive. I have never had an infection; the most I get are tracking cookies. Yes, once in a while I visit Trend Micro Housecall....just to make sure.

I appreciate yr help.....I am fiercely determined to figure this out. FIERCELY.

Thanks so much for the esoteric link! Having a last resort opened the door to the padded cell. Big psychological boost. lol

[saxman]

OK-Good-yea-email that guy, that's what Dan pays em for so spam em! hahaha-just kiddin-I know what ya mean about those infections-I had a few of my own back in the 60s growing up in San Francisco-scatch-ouch--shot-all gone-o-you mean you other ones-sorry-lol

[saxman]

OK-Good-yea-email that guy, that's what Dan pays em for so spam em! hahaha-just kiddin-I know what ya mean about those infections-I had a few of my own back in the 60s growing up in San Francisco-scatch-ouch--shot-all gone-o-you mean you other ones-sorry-lol

[Ariesjill]

OK-Good-yea-email that guy, that's what Dan pays em for so spam em! hahaha-just kiddin-I know what ya mean about those infections-I had a few of my own back in the 60s growing up in San Francisco-scatch-ouch--shot-all gone-o-you mean you other ones-sorry-lol

ok here I am yet again...thank God I am off on Mondays....course, I am ALWAYS "OFF"....BUT IN A GOOD WAY.

I forgot I had registered on PC Pitstop with my other desktop, but they said I had; they sent me my password....who can remember all gazillion? I ran the full enhcilada...tho I had my backup drive, PIGGY asleep via Revosleep...amazing freeware. As I said, I am whistle clean, everything is in good shape....tho why they said my CPU is only In the top 27% I do not get.....but all told this system is in the top 15% in the world. Big deal. i want my mackjack to work is all!!!!!!!
---cause they said it, my CPU.. was performing at 111%. Wut? I do not overclock, OK?

But I never thought Brad (Pitt) was at all cute....so maybe he is not to be trusted in these results! O wait......

I can't paste all the results of course....so will do only part of one:

Pit Score
Because PC Pitstop literally looks at millions of PCs a month, OverDrive is able to compare the specifications of this computer against the rest of the world. Keep your eyes peeled to this section as we add new and creative ways of knowing how your PC ranks.

Category Typical
Value Your
Value Weight Weighted
Score World
Rank
CPU 10499
MIPS 11606
MIPS 0.100 1161 Top 27%
RAM 8202
MB/sec 8781
MB/sec 0.100 878 Top 14%
Video 252
MP/sec 260
MP/sec 4.000 1041 Top 6%
Disk 49
MB/sec 48
MB/sec 5.000 240 Top 20%
Internet 1665
Kb/sec 5597
Kb/sec 0.200 200 Top 10%
Total 3321 3520 Top 15%
_______________________________


Processor Clock Speed Intel Pentium D
3400 Mhz Top 0%
Memory Installed 3072 MB Top 3%
Total Storage Space 386.26 GB Top 15%
_________________________________
CPU
Type Clock
MHz # PCs
Tested CPU
Score Memory
Score Disk
Score
Intel Pentium D 3391 (yours) 11606 8781 48
Intel Pentium D 3400 466 10499 8202 49
_______________________________________
BOR-RRRING.


It was much nicer on that tab on their site....above is disgusting looking. I am very tired.
They only called me on that I have my restore point space 2 low. Common.....every 3 days I delete all but the last anyhow. And that I don't have hotfix autoupdate on. R U kidding? I visit regularly and do that myself, thank U, Mr. Gates.

So NOW......THAT EVERYTHING is just, "O! release the BALLOONS!"....wut is the PROBLEM here with my MAGICJACK??????

I am, I guess....now approaching this wonderful Last Resort you offered....and for which I am deeply grateful. Poor Mr. Bone, right? If he's a bone NOW....wut will B LEFT OF HIM after MagicJill (NOT) crosses his path???????
OMG.

[saxman]

Yea-you may make em work for that money-lol-you may want to break it down nice and easy for him just so he gets it right the first time-He will call you if you want also. Your choice. Good luck-

[Ariesjill]

Yea-you may make em work for that money-lol-you may want to break it down nice and easy for him just so he gets it right the first time-He will call you if you want also. Your choice. Good luck-

GOOD ADVICE. Distill. Compact the files. Run JK Defrag! (Great freeware) Zip them! I may need some sleep to do that. I seriously hate to bother Mr. Bone (OMG, I luv saying that!)...but I can not STAND THIS, and would truly have been taken away in the net (not the www one) had I not found this place and postED....cause at least kind, uber smart humans gave me thingS to TRY!!!!!!!!!!!

Plus, in the process, I ruled stuff OUT....THAT IS HUGE! THAT is progress, RIGHT?

I am very grateful to everyone, and when I wear poor Mr. Bone down to the marrow .....I will totally report the hopefully GET IT DONE RESULT!!!

[Ariesjill]

Yea-you may make em work for that money-lol-you may want to break it down nice and easy for him just so he gets it right the first time-He will call you if you want also. Your choice. Good luck-

GOOD ADVICE. Distill. Compact the files. Run JK Defrag! (Great freeware) Zip them! I may need some sleep to do that. I seriously hate to bother Mr. Bone (OMG, I luv saying that!)...but I can not STAND THIS, and would truly have been taken away in the net (not the www one) had I not found this place and postED....cause at least kind, uber smart humans gave me thingS to TRY!!!!!!!!!!!

Plus, in the process, I ruled stuff OUT....THAT IS HUGE! THAT is progress, RIGHT?

I am very grateful to everyone, and when I wear poor Mr. Bone down to the marrow .....I will totally report the hopefully GET IT DONE RESULT!!!

[saxman]

If you like the phone you should get the Platinum Preferred plan-it's only for new customers. I'm new but paid already so it dosen't apply but you can ask for the deal and pay only 49.95 for 5 years!!-half off-

[LikeMagic]

It's not half off. The 5-year Platinum plan, $49.95, is a 4-yr extension to the $39.95 MJ device that includes the first year of service. So if you have to buy an additional 4 years later, it would cost you ~$80, so basically, you'd save $30 off the 4-yr extension plan (5-yr Plat plan).

[saxman]

O-the old bait and switch eh?lol-actually the way the ad reads is not the way it really is-The ad says 5 years 50 bucks-but hey-if it's 90, big deal. We're talking years here! Thats amazing and maybe Dan we'll let some of us people that already own the MJ get it on it. We'll see-Ya know, I was feeling especially cheap the other day and thought how nice it would be to get rid of my cable bill like I did my phone. So, I downloaded and tried out Satellite TV for PC- well, if I want real slim pickens on the channels, it would be great. But the one I installed has channels from around the world but not many of the ones I like. It's real limited. Great idea and it's only a matter of time when we get all tv and internet and phone through one line. Makes good sense. Anybody know a real good one for tv?

[saxman]

O-the old bait and switch eh?lol-actually the way the ad reads is not the way it really is-The ad says 5 years 50 bucks-but hey-if it's 90, big deal. We're talking years here! Thats amazing and maybe Dan we'll let some of us people that already own the MJ get it on it. We'll see-Ya know, I was feeling especially cheap the other day and thought how nice it would be to get rid of my cable bill like I did my phone. So, I downloaded and tried out Satellite TV for PC- well, if I want real slim pickens on the channels, it would be great. But the one I installed has channels from around the world but not many of the ones I like. It's real limited. Great idea and it's only a matter of time when we get all tv and internet and phone through one line. Makes good sense. Anybody know a real good one for tv?

[Ariesjill]

I just saw the above posts and I felt jealous! Why? Cause I would give anything to get my MJ working on this main system.....and everyone else has the luxury of debating price offers! OMG! I would kill for that luxury!!!

Also wanna say, on the two systems it installed immediately on.....the sound quality is amazing. Maybe better than my landed phone and cell is inconsistent in quality as we all know....at least mine.

So guys...COUNT YR BLESSINGS!!!!

I will soon contact this Mr. Bone and pray he might throw me one in the form of maybe a SOLUTION!!!!!!!

THEN I too might have the luxury of worrying about the priceplans!!! That....would be amazing.

And, tho I corrected the drive letters my last attempted installation messed up....re Piggy and Puppy....suddenly I canot use my Revosleep.---says the drive I am tryring to put to sleep is in use...so must now troubleshoot that. I may have to do a reverse clone or sumthin.

I am grateful this place exists.....also impressed that everyone is savvy enuff to know about this Dan person. Bet Alicia Keys doesn't have MJ issues....but Amy Winehouse, probably.

Those people have iphones I bet.

[Ariesjill]

One more thing I forgot cause I had not slept in 2 days....when I ran the Pitstop all in one scan....and I use JK defrag GUI every day.....it said I had one majorly fragmented file and it gave specifics. Guess which one it was? The MJ update MagicFix on my desktop! I am not sure wut that means....but I know it means sumthin is not right.

But I download it via FX which is my default browser....and once, I think using IE. I have no clue.....you shouldn't need it anyhow, and I did not on my two other systems.....their software updated by itself during installation.

[Ariesjill]

Addendum:

Can anyone learn anything relevant from this next? I just booted into my backup drive, Piggy....where I did not delete my last attempted installation....plugged in my MJ and the loading window appeared! The black bars went up....to the imddle, then a little more, but then window went away.

Why????? Why can't it wake up and engage normally? Wut is keeping it depressed? Does this event inspire any new thoughts?????

OK I am emailing Mr. Bone.

He must be very gifted....cause I just got that is who they named all the Bare Bones kits on Tiger Direct after....so he must do all of those!!

That....is soooo impressive!

[jar61]

[font=Arial] [/font] I just ordered my MJ and was wondering if anyone has encountered problems installing MJ with the EBR 2310? I'm running XP pro SP2 with current updates. Would appreciate any inputs on problems for this particular router and routers in general, that I might encounter during installation.

Thanks

[Ariesjill]

[font=Arial] [/font] I just ordered my MJ and was wondering if anyone has encountered problems installing MJ with the EBR 2310? I'm running XP pro SP2 with current updates. Would appreciate any inputs on problems for this particular router and routers in general, that I might encounter during installation.

Thanks

Hi, Jar,

I am new here but am positive you need to post this as a new topic by using the New Topic button in this forum; it doesn't belong in this thread. You will find this New Topic button to the left of Post Reply.

Best,
jill

[Ariesjill]

I am pasting my email to Mr. Bone, FYI, crossing all my digits and praying. This was such a fab thing.....this contact.

He really is my last resort. Should I light a Novena Candle? Nah....I ain't into rituals.
__________________________________________________

Dear Mr. Bone,

I am usually adverse to intruding on someone of your caliber, but I am desperate....and someone savvy on the Unofficial Magicjack Forum took pity on me and shared your address.

while my MJ installs normally and functions superbly on both my laptop and my backup desktop.....I can not manage a normal installation on this my go-to desktop.

I have tried everything....and I do mean everything. I am linking you (below) to an interminable thread on the said forum delineating every specific....also with humor.

Initially, with some fiddling, I was able to get it done on my backup drive in this system....but then doing an incremental update from my main, drive with XXclone...it got deleted and now, I can manage nothing.

I have done intense troubleshooting, the system is fine...all my systems are; the MJ software does not engage normally when trying installation I receive various error message, one, when I try to install the patch manually, broken storage, but the device works perfectly on my other two systems.

Sometimes, the loading window actually appears, but the progress bar stops and the window goes away.

I have tried disabling actively running apps and firewall....did full uninstall via the registry.....format....everything.

I am entirely frustrated....as this is amazing, visionary technology I admire very much.

I doubt you would have time to or interest in read the thread, but perhaps you might peruse.

I will supply any data you need if you would honor me by helping in this ,for which I would be eternally grateful. You are my last resort...before I go to to PH floor of my building, dive off....see if I can fly and if THAT might mitigate this recalcitrant cutting edge system's recalcitrance in welcoming to my lovely MagicJack.

http://www.phoneservicesupport.com/can- ... 044e2c2b2b

Bless you for any insights you might offer on this, at least for me, UBER misery/frustration.

Jill xxxxx
Manhattan
_______________________________________________
I will naturally report any response shoud I receive one!

[Ariesjill]

Ok hold on....i jsut read a thread here about isues receiving incoing calls....and it reminded me that MJ says if U have Yahoo julkebox (why owuld I?) get rid of it, etc.

But now I see mention of both Nero and Roxio! I have both. Also LItescribe and Deep Burner....cause I burn lots of stuff. But I think I have Roxio and Nero on my lappy and other desktop. I can't remember.

Should I uninstall them and try for to install MJ on this system the 11K time?

My main media player is the amazing Winamp. No way will I relinquish that for anyone. W media Player is disgusting. Esp the 11.

Why would just having Nero & Roxio be an issue?????????? Is it?????

I mean we need these apps, right?

Thanks 4 any input on this...tho I can not imagine this is my problem!

Jill

[Stewart]

We may be able to get this working by doing the installation manually (copying files from a system where your MJ was working).

First, let's make sure that the drivers find the devices ok. With autorun disabled (or by holding shift down when device is inserted, until activity stops), plug MJ into the problem PC.
1. No install or other process should start.
2. The blue light should come on.
3. If you pick up the phone, you should hear a tone (not a true dial tone).
4. Device Manager should show "YMAX MagicJack ..." under Disk Drives, and "USB Internet Phone ..." under Sound, video ... Both should be "working properly"

If you get this far, I'll post how to do the manual install.

[Ariesjill]

We may be able to get this working by doing the installation manually (copying files from a system where your MJ was working).

First, let's make sure that the drivers find the devices ok. With autorun disabled (or by holding shift down when device is inserted, until activity stops), plug MJ into the problem PC.
1. No install or other process should start.
2. The blue light should come on.
3. If you pick up the phone, you should hear a tone (not a true dial tone).
4. Device Manager should show "YMAX MagicJack ..." under Disk Drives, and "USB Internet Phone ..." under Sound, video ... Both should be "working properly"

If you get this far, I'll post how to do the manual install.

Hi, Stewart,

I appreciate your trying to help very much.

Believe it or not, when, initially and with lots of trouble, I was able to install it on my backup drive in this system....before an XXclone update undid this....trying to install in on my main drive....I actually put all MJ's files...the dlls, everything, in a folder on the desktop, and tranferred them to the mioan drive. It did not work.....but I think you are suggesting something else.

Shall I email myself the files from one of the systmes it function in shall I burn them to CD?

Buy the way, everything U list above appears after failed installations...including in Device Manager...the the OS says everything is working properly. Which it clearly isn't.

Re autorun....when I try manually hitting it in the MJ folder over and over, Comodo firewall naturally asks permission to permit....so I could preclude autorun by just having my firewall permission.

Pls tell me exactly how you want me to transfer the files....and also, I assume I should do full uninstall of MJ before this including reg folders/keys, yes? I also delete all Majioc Jack files and then all Tiger files. then clean up the registry beyond deleting the keys as per Bic. I could do this in my sleep now.

For the record, I did uninstall Roxio....all of it. And I needed to employ W Install Cleanup from Mr. Gates, which I would not be without. Tried new MJ installation....same ole, same ole.

Also, the changed drive letters was my Bad....cause it happened when I would do a new attempt with the backup drive alseep....so I figured out that one, at least: when asleep, the backup drive doesn't spin (amazing utility), is not seen by Windows and naturally doesn't appear in disk management....so XP assigned one of the MJ drives the "E" letter. Do not think about it, sumthin will break.

Also know, in every failed attempt, things look normal in My Computer & DEVICE mANAGER..tho the MJ software does not really install properly....it FALTERS then fades, this is most obvious when the upgrade phase with the green M<J depiction begins. but, the dvice icon appears on W task bar....and I do "afely remove hardware' before I remove it.....so everything in THAT safelky remove window appears and looks normal....as if everything is there.

I also spent time looking for drivers in case that was an issue....and did find newer ones for my chipset and downloaded them.
Made the mobo happy....the MJ just yawned.

I will await more info re the files transfer..... and I am grateful for something new to try from someone clearly sharp.
Thanks again, Stewart.

[Ariesjill]

One more thought; I went into msconfig.....I always know every single thing in my start menu which I keep down to the bone....but looking into services, I saw I had many things stopped. Could this be an issue? Should I enable everything and then try? Before I learn more about & implement the Stewart gameplan?

Also, re file transfer from, say my lappy...I could even email them to myself....download them into this system, right? the dls the pretechs all of them.

Yep....I have some Intel processor in my head....a gazillion cores, overclocked... and it is always working now out of MJ desperation. Hope the heatsink there is OK or my head will melt down. lol

When I uninstall MJ yet again, I also run HJT and get rid of the BHO it installs and two other things it installs.

I KNOW I will manage this eventually. I am positive even.
_______________________________________________

One more thing I just remembered (Intel inside): when I first managed installation in this system....and, I just realized, the two in which it worked perfectly.....cause in Audio in Control panel, I did not have the box checked "always use default device".....I right away had no sound....cause the MJ switched to the sound to itself! So then, I went in an reinstated my sound card and checked the box.

This is irrational I know, but should I try all of the above and also uncheck the box? Maybe MJ likes to switch things to itself?

I SAID...it was irrational, OK? But I am never really sure.

[Ariesjill]

OMG...the pages on this site are opening like molasses! why?

OK...Update:

As per the above strategy, I went onto my Alien...the lappy. I put all the MJ files, including the Tiger files in a new folder, zipped it and emailed it to myself.
Trying to implement Stewart's manual install plan/experiment
I am back on the main desktop and will now download these to the desktop and leave them.

Then wut? I mean if this was the right thing to do. After I follow the first steps posted to install it manually without the actual software trying to load and again failing...., do I then remove the MJ? Do I just put the downloaded files from the lappy in Programs? How will the keys get into the registry?? Wut am I missing?
"
No...."a brain" is not the correct answer.

By the way, it made me so sad when on the lappy....I had the MJ in....how incredibly this thing works for me on it and my other desktop...outgoing, incoming....cause I looked at some other threads here and in that, at least, I feel lucky. Two of my systems= MJ AMAZING; THIS ONE....ELUDES.

I will await further instructions.
_________________________________________
Edit/update:

OK, here's wut I just did: first, not sure why, I just had an instinct, I enabled all services in startup; as I said, many were stopped. Then I plugged in the MJ and, when firewall asked permission for autorun I denied it. Both things appear normally in my computer, in Disk Manager...and all the keys are in the registry again.

I don't have a real blue light; I look down at the edge of the device in the USB port and I see blue light showing thru
Now, wut should I do? Should I put all the files from the folder into the MJ folder n Programs?

Maybe I iwll try that...cause doing this over and over and over ....is wut I am now used to. I can always uninstall everything again. I could do it in my sleep.

[Ariesjill]

Addendum:

I din open the files yet; I just downloaded them to the desktop....cause I am not sure wut to do with them or if this transfer method was viable. But I do now have the tone on the phone. I am even a little excited. I am the eternal optimist.

[saxman]

well, you have the dial tone. Is it working now? try the magic fix and then when your not totally happy with the audio get the booster. good luck-ps-did you hear back from Bone?

[Ariesjill]

well, you have the dial tone. Is it working now? try the magic fix and then when your not totally happy with the audio get the booster. good luck-ps-did you hear back from Bone?

No wait! No parties yet!!...when I said tone...I meant the like fax tone, not the dial tone. The one you mentioned tone. I was waiting for you re the files transfer....cause I am not sure if just dragging the folder into the existing MJ program folder is wut I should do.

No, I have not yet heard back from Mr. Bone.....but I luv his name.

What should I do next, Stewart?

[Ariesjill]

I deeply regret to say, absent further instructions, I went ahead and put the transferred folders from the lappty into my Probrams. I did nothing. Meanng, MJ does not load. I did lots of other things....nothing.

Maybe I did the file transfer from one of the systems it works perfectly on wrong. Did I? I am sad.

As for sound quality...as I posted somewhere above....on two computers it installed flawlessly and immeidately on....it could not be better.

Stewart, I would luv if you could share wut U had in mind after suggesting the insitial steps in the manual installation. which I did. I tried to figure out the file transfer, but I think I got it wrong.

Jill

[Stewart]

On a PC with working MJ, you should have a folder named mjusbsp . On XP, it's typically at C:\Documents and Settings\username\Application Data\mjusbsp . Copy it (including subfolders) to the target machine. Let's say you put it at C:\foo\mjusbsp . On the target machine, with MJ connected but no MJ-related processes running, make sure that the blue light is on, and that you see a USB removable disk drive. Let's say it's drive G: . You should see a magicJack folder in this drive.

Now, create a shortcut to C:\foo\mjusbsp\magicJack.exe . Right-click the shortcut, select Properties, and edit the Target: field so it reads:

Code: Select all

"C:\foo\mjusbsp\magicJack.exe" /foreground /lf log.txt /scf _magicJackPersonalDataRoot "G:\magicJack"

Next, edit the Start in: field to read:

Code: Select all

"C:\foo\mjusbsp"

Now, click OK, then double-click the shortcut to try it. If if doesn't run, I hope that there will be a meaningful error message on the softphone or in the log file.

I'll be traveling for the next few days but will try to answer if possible. Good luck.

[Ariesjill]

On a PC with working MJ, you should have a folder named mjusbsp . On XP, it's typically at C:\Documents and Settings\username\Application Data\mjusbsp . Copy it (including subfolders) to the target machine. Let's say you put it at C:\foo\mjusbsp . On the target machine, with MJ connected but no MJ-related processes running, make sure that the blue light is on, and that you see a USB removable disk drive. Let's say it's drive G: . You should see a magicJack folder in this drive.

Now, create a shortcut to C:\foo\mjusbsp\magicJack.exe . Right-click the shortcut, select Properties, and edit the Target: field so it reads:

Code: Select all

"C:\foo\mjusbsp\magicJack.exe" /foreground /lf log.txt /scf _magicJackPersonalDataRoot "G:\magicJack"

Next, edit the Start in: field to read:

Code: Select all

"C:\foo\mjusbsp"

Now, click OK, then double-click the shortcut to try it. If if doesn't run, I hope that there will be a meaningful error message on the softphone or in the log file.

I'll be traveling for the next few days but will try to answer if possible. Good luck.

Wow. Who are you? This is so above my pay grade I could cry. Which I just did for another reason (see below). And there I was, the naif....thinking I could just email myself the MJ files from the lappy. How sad is that? Way sad.

OK I will now print out these instructions and follow them when I have slept & make the time.....and I thank you profusely, Stewart, for your time and expertise and generosity....the last, FIRST.

Why I cried, the sub folder: before yet another compulsive attempt to get this done, in my main drive I went into the registry as usual to delete the relevant keys. I am very, very tired. Nobody should do this when as tired as I, OK? So instead of opening UBSTOR to delete its contents, I deleted the WHOLE FOLDER.

Wut do I win? A lethal injection, right?

BUT....i DON'T DO INTERNAL BACKUP USING XXCLONE for nuthin. I booted into my backup drive and cloned just the registry to my main drive. XXclone is amazing....wiTH the pro version, which I have, you have every option imaginable.

So that, that one mouseclick deleting the reg folder....is what made the crying. Tho this discouraging mess compounded.

OK, plan the Pity Party, right? Nah...I bounce back.

I will start from scratch tomorrow. Is there an MJ Rehab?????

Why I can't manage this on my fastest system but did on my other two, I want to know. Even if, God willing, I manage it with the protracted, not as the crow flys, convoluted but maybe brilliant Stewart Fix....I still wanna know. Or else I will remain the Gnarls Barkley track we all luv. CRAZY.

Stewart....I hope you have a wonderful trip!! No hurry....remember the device works on two of my systems! The glass....is 2/3 full.

[msiam]

ariesjill, you may be beating your head against the wall for nothing today, as, MJ is down in a lot of areas. I haven't been able to do much this morning or afternoon, There is a server issue going on. So, you may want to back off on the MJ work till the issue is resolved.. Then again, maybe your area isn't effected.. dont know.. Just a heads up for you

[Ariesjill]

ariesjill, you may be beating your head against the wall for nothing today, as, MJ is down in a lot of areas. I haven't been able to do much this morning or afternoon, There is a server issue going on. So, you may want to back off on the MJ work till the issue is resolved.. Then again, maybe your area isn't effected.. dont know.. Just a heads up for you

Hi, Msiam,

Who could blame anyone for not being moved to wade thu this Shakespearean epic? But trust me, this ain no server issue; again, the lovely MJ installed in a nano and functions perfectly on both my laptop and my backup desktop!

Now, I just cried again....when I came home and found this from Mr. Bone whom I just adore; but this time, cried from joy; hard for me to need help in anything, and when I must reach out, and amazing people come forth....It just moves me to tears. Too bad I don't drink, right?

Have not implemented High tech skills Stewart's transfer the file from the laptop, make shortcut, point... manual install again yet....but now I have all the info. Bet Beyonce doesn't have 2 go thru stuff like this; but if she had to, she couldn't, right? Ain'
t like gettin hair extensions, right? Neither could Jay-Z.

I am pasting:

In a message dated 3/26/2008 2:27:50 P.M. Eastern Daylight Time, [email protected] writes:
Dear Jill,

Sorry to get back to you so late. I am reading through what you have done so far and I am trying to figure out what may be blocking the magicJack on this computer. I have also forwarded this to some of our engineers. We will see what we can come up with and e-mail you as soon as we have some suggestions.

Sincerely,

Richard,

magicJack Support

O, Richard....you made me cry. With happiness. I mean it. Words never fail me....and you have actually managed this.
Bless you.

Jill

____________________________________________
Dear, DEAR Mr. Bone....I think he actually read most of this! OMG....I always knew people were fabulous. But not all. Wut would I have done had I not found this site???? Looked for a Gloc on ebay...and shot myself, right? It's a joke.
____________________________________________
Ok now explain THIS: I just did this post using IE; it wold not submit. then, I opened Firefox and pasted it and I am positive now it will. Must be gremlins.
________________________________________
Edit: yep, it submitted normally immediately. Now that I know I have the talent to delete whole folder in the registry---I decided that took talent-- .....I am going to shoot for deleting an entire HIVE! Cause I....am making PROGRESS!

[Ariesjill]

Interim update:

I have not yet had time to implement the Stewart Manual Install, file transfer Fix, now, with all the info, and I am also waiting on kind & dear Mr. Bone...
but, just to troubleshoot, in case this mess owes to some conflict with my Winamp.....I switched my dafult player to the hated W Media Player and tried again.

No difference. At least I know that was not the problem, notwithstanding wut some MJ techie told another member os this site re Winamp.

I will report back when I make further progress.
__________________________________
Edit:

OK I need to figure this out, so I tried something else. This is an ATX board with an Intel chipset. I knew from device manger that my SM Bus drivers were not installed. I din think I needed them. I mean everything but my MJ functions perfectly. But hey, U never know.....so I let the wizard find them and install them. Then tried MJ install again. No difference.

But OK, now my SM Bus controller is functioning. Big whoop, right?

If I can now, I will get out the Alien in which the MJ works perfectly, find the files Stewart told me about, & email them to myself.

I hate this.....cause I am positive there is an explanation and fix for this stupid thing, OK?

[Ariesjill]

I am sure everyone is bored and totally disgusted by this pathetic now....but I gotta keep going and put this right.

I saw thingy on MJ site about USB ports not supplying enuff power. I disregarded it initially, cause this is very powerful system...way more than my other 2.. but I need to rule things out. I Googled and learned I need to find an enhanced USB controller in Device Manager. And there is one there. I am going to try to paste a screenie via Photobucket. Din work last time, but hope springs eternal.



If this pastes by some miracle....does this now, with my drivers installed look normal?
OMG it actually worked.

[Ariesjill]

MayDay....I am STUCK.

(First, I was cleaNIjng up my photobucket and I deleted wut I pasted above. Who cares? Not important, that wasn't the M problem anyhow.)

OK I am stuck at wut might be near the end of the Stewart Fix.

the "device" is in the USB port; I precluded autorun; the blue is showing thru.

I found the file Stewart told me is THE FILE in my lappy. It is 42.6 MBs. R U kidding? So obviously I could not email it to me; I hadda burn it onto a CD. So I did. Fed it to this desktop that hates my MJ... and put in on the desktop. I thought I put it in programs in the C drive but I just do not know....I am stuck trying to get the healthy file from a system that welcomed my MJ... in gear via making the shortcut and editing the target field and the "Start in" field.
As stweart thought he posted the instructions to get done. I am so nor a moron, OK? Except right now, in this, I am.

Someone please help if anyone can....this is now humiliating, OK?

I just saw we can upload attachments. Better late than never, right? I made a screenie of the desktop as it is now stuck. MAJORLY. I will attach it. then i will wait. For pigs...to fly....which, from jump, this whole thing has been ABOUT.

Thanks in advance for any data which will UNSTICK ME, and help me complete this attempt at installing my MJ in my go to system manually. Cause my Koalas....are WEEPING. I told them that maybe THIS time....by the time the sun comes up....theY could make their first call from this system using the pink MagicJack!
Know how many such promises I have made to them and hadda break about this? OMG.



Edit:

OK first, re the stuck, so nobody has to go look for it, here are Stwart's nstructions:
On a PC with working MJ, you should have a folder named mjusbsp . On XP, it's typically at C:\Documents and Settings\username\Application Data\mjusbsp . Copy it (including subfolders) to the target machine. Let's say you put it at C:\foo\mjusbsp . On the target machine, with MJ connected but no MJ-related processes running, make sure that the blue light is on, and that you see a USB removable disk drive. Let's say it's drive G: . You should see a magicJack folder in this drive.

Now, create a shortcut to C:\foo\mjusbsp\magicJack.exe . Right-click the shortcut, select Properties, and edit the Target: field so it reads:
Code:
"C:\foo\mjusbsp\magicJack.exe" /foreground /lf log.txt /scf _magicJackPersonalDataRoot "G:\magicJack"

Next, edit the Start in: field to read:
Code:
"C:\foo\mjusbsp"

Now, click OK, then double-click the shortcut to try it. If if doesn't run, I hope that there will be a meaningful error message on the softphone or in the log file.

And everything looks as Stewart said it should ....no MJ software loaded cause I precluded autorun, I am in my main drive; my backup drive, Piggy, is awake. I will attach the visual. I am apparently too stupid to get the file into this drive and edit the fields in the shortcut.

[Ariesjill]

Just in case anyone who knows the modus vivendi of the Stewart Fix and wants to make sure this is a good file, I opened it and will now attach.

I am not at all well....entering the lunatic phase yet again; I think I am just 2 stupid to not need Mr. Bone.....if, that is, he really exists. OK, that was irrational.....but it is the best I can do while laughing the lunatic laugh, oK?

Here are the file contents of the file from the MJ-luving Alien, now on THIS desktop, ready to do SUMTHIN I can not manage:

[Ariesjill]

Satan.....is in this desktop, OK? that....is the problem. And for all my carefully evolved amalgam of protection apps...I just realized THIS SYSTEM is fending off MJ....cause forget rootkits, forget trojans, forget vundos....THIS system...is infected by.......SATAN. Used to be the anti-Christ...nowwwww....is the anti MagicJack!

OK I made new folder In Programs in C drive. Called it foo. Cause Stewart said foo and I was like, OK if FOO IS OK with YOO, it's good enuff 4 me TOOO. Put the good file into this FOO folder....created shortcut, tried to edit the fields AS PER INSTRUCTIONS....I can not get this done. WHYYYYY?

My poor MJ is still in the port connected to a phone on the sofa which, when U hit the speaker button... gives the fax tone.

I am telling Eeewwwwww.....it is SATAN. And I don mean Al Pacino playing him; I mean the Real One.

I don need Mr.Bone; I NEED AN EXORCIST.

[Stewart]

I think that you are almost there. All you need to do is create the shortcut. First, drag your mouse in the white code box below so that all the text is higlighted (starting with "C: and ending with \magicJack"). Type Ctrl-C (while holding down the Ctrl key, press the c key).

Code: Select all

"C:\Documents and Settings\Jilly\Desktop\mjusbsp\magicJack.exe" /foreground /lf log.txt /scf _magicJackPersonalDataRoot "G:\magicJack"

Next, with your mouse cursor in an empty part of the desktop, right-click and select New->Shortcut. The Create Shortcut wizard should open. Type Ctrl-V and the text that you selected should get pasted into the text box. Click Next and you should see the Type a name ... box appear with magicJack.exe in the field. Click Finish. There should now be a shortcut on your desktop named magicJack.exe . Double click it to try to run the program. Let me know what, if anything, appears.