Pending ack

Having issues with your magicJack? Post here, and we'll try to help you out!

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vilas_tadoori
MagicJack Newbie
Posts: 4
Joined: Fri Jan 29, 2010 2:51 pm

Pending ack

Post by vilas_tadoori »

Dear experts,

My Magic Jack was working fine for sometime....but for some reason....just in the recent past....it is giving me a "Pending ack" message on the dailer and the other person on the receving end does not get to hear my voice.

I do not use any linksys router in between my laptop and my cable connection....

Any help would be greatly appriciated.


Cheers!
V.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Not sure if this will help but it is worth a try. It seems the early Jan update messed up a few MJ's. MOST have contact list problems but I have seen others helped by this "downgrade" as well.
As I said worth a shot.

http://upgrades.magicjack.com/upgrade/downgrade.exe

Joe Sica
vilas_tadoori
MagicJack Newbie
Posts: 4
Joined: Fri Jan 29, 2010 2:51 pm

Post by vilas_tadoori »

hi joe,

that worked like a charm.....thanks...for the solution.....


Thanks
Vilas
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Awesome. Glad it worked for you.

Joe Sica
hsweiss
Dan Should Pay Me
Posts: 563
Joined: Fri Mar 28, 2008 10:04 pm
Location: Maryland

Post by hsweiss »

bitstopjoe wrote:Not sure if this will help but it is worth a try. It seems the early Jan update messed up a few MJ's. MOST have contact list problems but I have seen others helped by this "downgrade" as well.
As I said worth a shot.

http://upgrades.magicjack.com/upgrade/downgrade.exe

Joe Sica
Has anyone tried reverting to this version and been successful in running MJ w/o the dongle??
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