MagicJack bug report option

[xyzzy]

1. Click the softphone.
2. Hit Ctrl + Alt + F7 twice.
3. This will open a new windows with the title Please send your bug report to magicjack.
4. Write down the problem description, next choose the option Create Bug Report file and I will send it Manually.
5. Hit Submit button, save the file in your desktop for easy access, the file name will be named (SoftphoneBugReport.tgz), a new window might appear after the process, just hit the CLOSE button of that new window.

I was given info this by chat support. None of the email addresses I was given to send the file to worked.

The created file is a gzipped tar archive. You can see the individual files in 7zip. They start with a magic number of SJEN. The only reference I have found that mentions this type of file is http://magicjackhacks.com/index.php?opt ... d=7&id=259

[CodeMonkey]

FINALLY, a way to send the gripes to someone who can actually FIX them. Doesn't mean they will be fixed but its progress.

[xyzzy]

Actually, the email I was given in the chat session bounced. The email listed in the program also bounced. I wouldn't count on anyone actually even seeing a bug report.

These are the files in the archive:

• Description.txt
  SIPTraffic.sjen
  magicJackOpts.sjen
  ResFAT.sjen
  DownloadManager.sjen
  OS.sjen
  Languages.sjen
  AudioDriverEvents-Timeout.sjen
  AudioDriverEvents.sjen
  AudioDriverEvents-Output.sjen
  AppExitLockManager.sjen
  MME.sjen
  Log.sjen
  AudioDriverEvents-DSoundOut.sjen
  UDLL.sjen
  magicJack.sjen
  Features.sjen
  NetworkInterface.sjen
  STUN.sjen
  CurrentOptions.sjen
  magicJackCfg.sjen
  WinFirewall.sjen
  AEC.sjen
  magicJackSubsystems.sjen
  ApiServer.sjen
  SoftwareUpdate.sjen

I thought that the ability to generate the information MJ would use for debugging might be of interest to those looking to extend functionality.