MJ down today from 3AM CST?
Moderators: Pilot, Bill Smith
-
- MagicJack Expert
- Posts: 76
- Joined: Tue Nov 27, 2007 6:17 pm
MJ down today from 3AM CST?
Friends ,
IS MJ Down at 3AM CST. Tried calling all th enumbers and it is silent.I can hear the dialtone and I can even dial the numbers but I can't hear the voice.Suppose if i dial my own number I can't hear the voice mail..
Anyone facing issue. Area code 314...
Thanks
IS MJ Down at 3AM CST. Tried calling all th enumbers and it is silent.I can hear the dialtone and I can even dial the numbers but I can't hear the voice.Suppose if i dial my own number I can't hear the voice mail..
Anyone facing issue. Area code 314...
Thanks
I tried calling voicemail last night
And the number was disconnected. Is it over for MJ already??
I am back up
I had the same problem, I would dial out and nothing but dead air. However i was able to receive a call.........go fig.
Anyway all is fine hear now, must have been on there side not ours. By the way, I have a 773 area code.
Anyway all is fine hear now, must have been on there side not ours. By the way, I have a 773 area code.
Gretchen: Hello, how may I help you?
Leon: hi...my magicjack is not working
Gretchen: I see.
Gretchen: Thank you for bringing up the issue Leon.
Gretchen: And I do apologize for the inconvenience that you've been experiencing.
Gretchen: Your issue with your magicJack is due to our system which is having a problem now.
Leon: when will it be fixed?
Gretchen: Would it be okay Leon If you chat with me again after few hours?
Gretchen: I wanted to help you but I couldn't because of our system.
Gretchen: I do apologize for that Leon.
Leon: ok!
Gretchen: My sincere apologies for that matter Leon but we don't have exact time yet when it will be okay again.
Gretchen: Is there anything else I may help you with today?
Gretchen: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click the "close" button on the top right of this screen and the survey will appear. Thanks again!
Leon: hi...my magicjack is not working
Gretchen: I see.
Gretchen: Thank you for bringing up the issue Leon.
Gretchen: And I do apologize for the inconvenience that you've been experiencing.
Gretchen: Your issue with your magicJack is due to our system which is having a problem now.
Leon: when will it be fixed?
Gretchen: Would it be okay Leon If you chat with me again after few hours?
Gretchen: I wanted to help you but I couldn't because of our system.
Gretchen: I do apologize for that Leon.
Leon: ok!
Gretchen: My sincere apologies for that matter Leon but we don't have exact time yet when it will be okay again.
Gretchen: Is there anything else I may help you with today?
Gretchen: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click the "close" button on the top right of this screen and the survey will appear. Thanks again!
Just here to say "me too." I can receive incoming calls, however, outgoing gives me nothing, but "trying to connect," for 30 seconds, then I get a fast busy. I've only had Magicjack since 3/24/08, and so far it's been O.K. I haven't decided yet whether or not I will keep it. My main problems so far are. 1. Caller ID won't display on phone (using 5.8 GHZ GE EDGE; model#25932EE1-A) I did read the resister fix, but have yet to try it. I bought it at Wal-Mart for $24.99 U.S. 2. Today I can't make outgoing calls. So far, I've spent a total of 2-3 hrs. talking and the quality is pretty good. I've had only one problem with the connection breaking up, but a quick call back fixed it.
Pare
Pare
Problems in 216...magnum68 wrote:Outbound calling is out for me Area Code 305 South Florida. Inbound calls OK. I can make an outbound call when I reset MJ. But only one call per reset. If I want to make more calls then I have to do a reset before making a new call. It's 1:40PM Easten Time.
Outgoing is fine, incoming I get a recording "All circuits are busy please try your call again later."
-
- MagicJack Newbie
- Posts: 2
- Joined: Sat Mar 22, 2008 6:20 pm
- Location: TN
- Contact:
-
- MagicJack Newbie
- Posts: 4
- Joined: Tue Feb 26, 2008 9:49 am
Instability of Service
We're all experiencing the same thing today so I won't add any more to that other than to say I had times it worked and many other times it did not. This is all experimental and the support seems to come from India based on discussions with support I have had. We are a long way from being able to depend on MJ for a primary phone in my opinion. Those who are still hanging in and have not returned their MJ should be willing to work through the ups and downs of a beta. I wish there were a better way to provide feedback but there does not seem to be. MJ support people want to help and seem to be very focused on getting positive feedback (survey) but have limited abilities to help us.
Scott
Rochester, NY
Rochester, NY
I will keep it because it just might work in the future
But I'm not cancelling anything until the concept is up and working without problems. MY Optimum Voice is never down so MJ has a long way to go until they get there.