MJ down today from 3AM CST?

kingfisher1111 · Post by **kingfisher1111** » Wed Mar 26, 2008 7:47 am

Friends ,
IS MJ Down at 3AM CST. Tried calling all th enumbers and it is silent.I can hear the dialtone and I can even dial the numbers but I can't hear the voice.Suppose if i dial my own number I can't hear the voice mail..
Anyone facing issue. Area code 314...
Thanks

jkb246 · Post by **jkb246** » Wed Mar 26, 2008 8:28 am

And the number was disconnected. Is it over for MJ already??

checkers · Post by **checkers** » Wed Mar 26, 2008 10:57 am

I had the same problem, I would dial out and nothing but dead air. However i was able to receive a call.........go fig.
Anyway all is fine hear now, must have been on there side not ours. By the way, I have a 773 area code.

astro46 · Post by **astro46** » Wed Mar 26, 2008 11:42 am

mj is not working for me either, 10:40 am , in chicago.

dino · Post by **dino** » Wed Mar 26, 2008 11:44 am

I can receive calls but can't make any. The first tech support tried telling me it was my phone. The 2nd one did admit to new service system upgrades and that I may need to wait a few hours before I'll be able to call out. I'm CST too and have an 815 area code.

fgrider · Post by **fgrider** » Wed Mar 26, 2008 12:57 pm

I am having the same problem now. Service is erratic at best. They should post a message on their website if they are experiencing technical problems or upgrading equip or whatever.
I do not know if I would ever use MJ as my sole carrier if this keeps up.

devin · Post by **devin** » Wed Mar 26, 2008 1:03 pm

Down here too at 323

leons · Post by **leons** » Wed Mar 26, 2008 1:07 pm

All incoming are being reported as disconnected.

b1rd · Post by **b1rd** » Wed Mar 26, 2008 1:08 pm

Ditto with 619.

I was able to contact their tech support who actually was able to call me and connect. I, however, am not able to call myself, retrieve my voice mail or call out. I also have a dial tone.

The tech said they were having issues, which should be resolved later today.

astro46 · Post by **astro46** » Wed Mar 26, 2008 1:11 pm

my outbound is now working. in chicago

b1rd · Post by **b1rd** » Wed Mar 26, 2008 1:15 pm

BTW- Nice to have stumbled onto this site and learn i was not the only one with this problem.

I was ready to see what a Magicjack looks like in 1,000,000 pieces.

leons · Post by **leons** » Wed Mar 26, 2008 1:25 pm

Gretchen: Hello, how may I help you?

Leon: hi...my magicjack is not working

Gretchen: I see.

Gretchen: Thank you for bringing up the issue Leon.

Gretchen: And I do apologize for the inconvenience that you've been experiencing.

Gretchen: Your issue with your magicJack is due to our system which is having a problem now.

Leon: when will it be fixed?

Gretchen: Would it be okay Leon If you chat with me again after few hours?

Gretchen: I wanted to help you but I couldn't because of our system.

Gretchen: I do apologize for that Leon.

Leon: ok!

Gretchen: My sincere apologies for that matter Leon but we don't have exact time yet when it will be okay again.

Gretchen: Is there anything else I may help you with today?

Gretchen: Thank you for stopping by to chat, I hope I did a good job at addressing your concerns. Please take a second to answer a one question survey about the service I provided. Please click the "close" button on the top right of this screen and the survey will appear. Thanks again!

pare · Post by **pare** » Wed Mar 26, 2008 1:34 pm

Just here to say "me too." I can receive incoming calls, however, outgoing gives me nothing, but "trying to connect," for 30 seconds, then I get a fast busy. I've only had Magicjack since 3/24/08, and so far it's been O.K. I haven't decided yet whether or not I will keep it. My main problems so far are. 1. Caller ID won't display on phone (using 5.8 GHZ GE EDGE; model#25932EE1-A) I did read the resister fix, but have yet to try it. I bought it at Wal-Mart for $24.99 U.S. 2. Today I can't make outgoing calls. So far, I've spent a total of 2-3 hrs. talking and the quality is pretty good. I've had only one problem with the connection breaking up, but a quick call back fixed it.
Pare

magnum68 · Post by **magnum68** » Wed Mar 26, 2008 1:43 pm

Outbound calling is out for me Area Code 305 South Florida. Inbound calls OK. I can make an outbound call when I reset MJ. But only one call per reset. If I want to make more calls then I have to do a reset before making a new call. It's 1:40PM Easten Time.

leons · Post by **leons** » Wed Mar 26, 2008 1:57 pm

In and Out

back in Boston (with 718 AC)!

HINT! RESET!!!!

BUT Voicemail Is Still Down!

sbb · Post by **sbb** » Wed Mar 26, 2008 3:08 pm

magnum68 wrote:Outbound calling is out for me Area Code 305 South Florida. Inbound calls OK. I can make an outbound call when I reset MJ. But only one call per reset. If I want to make more calls then I have to do a reset before making a new call. It's 1:40PM Easten Time.

Problems in 216...

Outgoing is fine, incoming I get a recording "All circuits are busy please try your call again later."

tinamariec · Post by **tinamariec** » Wed Mar 26, 2008 3:16 pm

Having problems here too. I can dial out fine, but incoming callers get a busy signal or a recording saying all circuits are busy please try you call again later. I'm in the 901 area code.

sbb · Post by **sbb** » Wed Mar 26, 2008 3:35 pm

Tech chat just told me they are doing audio upgrades and to look for an email in the next 24 to 48 hours. I responding "Are you kidding me, it is not going to work for 2 days." The chat then said it was ended because they had not heard from me in a long time.

Number Three · Post by **Number Three** » Wed Mar 26, 2008 7:28 pm

We're all experiencing the same thing today so I won't add any more to that other than to say I had times it worked and many other times it did not. This is all experimental and the support seems to come from India based on discussions with support I have had. We are a long way from being able to depend on MJ for a primary phone in my opinion. Those who are still hanging in and have not returned their MJ should be willing to work through the ups and downs of a beta. I wish there were a better way to provide feedback but there does not seem to be. MJ support people want to help and seem to be very focused on getting positive feedback (survey) but have limited abilities to help us.

SpamBox · Post by **SpamBox** » Wed Mar 26, 2008 7:50 pm

It's down for me too. Tried about 10 different proxies - no luck!

cameraman · Post by **cameraman** » Wed Mar 26, 2008 8:25 pm

Ditto here,

good dial tone but no outgoing, but incoming works 801 area code 6:24pm mountain daylight time

jkb246 · Post by **jkb246** » Wed Mar 26, 2008 9:14 pm

But I'm not cancelling anything until the concept is up and working without problems. MY Optimum Voice is never down so MJ has a long way to go until they get there.

krewl1 · Post by **krewl1** » Wed Mar 26, 2008 9:20 pm

(908) Had sporadic outgoing and any incoming calls was greeted by "goodbye" and then a quick disconnect. Rebooted computer and now magicjack device says it has no internet connection. Funny as I am posting reply right now with same computer.

Tragon · Post by **Tragon** » Wed Mar 26, 2008 9:38 pm

blah blah blah

Yep, same for me as well.. 410 I talked to a tech who said try again in 24 hours, engineers are aware of the problem and are working on it as we speak.

blah blah blah

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

MJ down today from 3AM CST?

MJ down today from 3AM CST?

I tried calling voicemail last night

I am back up

Instability of Service

I will keep it because it just might work in the future