I was running some tests today and had problems manually changing and enabling/disabling call forwarding in my magicJack account. Until today, I have not experienced any problems with the online facility.
At the moment changes are taking several persistent attempts. The call forwarding status field and call forwarding number field are also often blank. This is definitely not how it was working before at all.
I reported the issue to magicJack online chat. They logged into my account and were able to reproduce the problem and said they would pass it over to the engineers to resolve.
Is anybody else having this problem with call forwarding today?
Magicjack Online Call Forwarding Having Problems
Moderators: Bill Smith, Pilot
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jackiehsu97
- MagicJack Contributor
- Posts: 66
- Joined: Sun Jan 17, 2010 6:14 pm
- Location: Florida
- Contact:
S
Set Call Forwarding to the setting you wish. If this works, but magicJack does not forward still, GO TO A. If this doesn't work at all GO TO B.
A. Contact tech support and ask them to REFRESH your account settings.
B. Contact tech support and ask them to REFRESH your account settings. Try again? Check your web browser compatibility?
Good wishes.
-=-=-=-==-=-Jackie-=
A. Contact tech support and ask them to REFRESH your account settings.
B. Contact tech support and ask them to REFRESH your account settings. Try again? Check your web browser compatibility?
Good wishes.
-=-=-=-==-=-Jackie-=
Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again!