Anyone else getting this SCRIPT ERROR popup??

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ruggb
MagicJack User
Posts: 48
Joined: Sun Feb 10, 2008 10:16 am

Anyone else getting this SCRIPT ERROR popup??

Post by ruggb »

This started a few weeks ago after a forced update and is aggravating me.
Every few min., when the add changes to the one for voicemail, I get a popup saying the script on the page has an error - the img file it is trying to access is null.

I have been around with MJ TnS three times now and they keep trying to fix my computer.

All the other ads work just fine - this ONE has a problem and it says it is because of the script on that page.

IS ANYONE else having this issue???????????????
Nobody beats the Whiz!
Dan Should Pay Me
Posts: 559
Joined: Mon Oct 26, 2009 5:04 pm

Post by Nobody beats the Whiz! »

What version of IE are you running?
Enjoys a daily VOIP cocktail made from:

-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)

Shaken, not stirred.

Google Voice is the chaser.
ruggb
MagicJack User
Posts: 48
Joined: Sun Feb 10, 2008 10:16 am

Post by ruggb »

running Firefox

I have installed the MJ on my laptop and Firefox is not yet loaded as I just reinstalled W7 on it.

It does not generate the error on the laptop.

Does the MJ console use the installed default browser in any way ????????????
Nobody beats the Whiz!
Dan Should Pay Me
Posts: 559
Joined: Mon Oct 26, 2009 5:04 pm

Post by Nobody beats the Whiz! »

I believe it needs to have IE installed. Perhaps someone else could verify whether it can use another browser, but I don't believe so.

It uses IE to display the ads.
Enjoys a daily VOIP cocktail made from:

-One shot Magic Jack
-One shot TK6000
-One shot NetTalk Duo
-Two shots Ooma (it's bigger)

Shaken, not stirred.

Google Voice is the chaser.
ruggb
MagicJack User
Posts: 48
Joined: Sun Feb 10, 2008 10:16 am

Post by ruggb »

OK, if it needs the browser then it probably is using the DEFAULT browser as I have IE installed on the DT along with FF (default) and the LT does not have FF. So I guess MJ is having an issue with FF or I have an addon that is messing it up.
jackiehsu97
MagicJack Contributor
Posts: 66
Joined: Sun Jan 17, 2010 6:14 pm
Location: Florida
Contact:

Post by jackiehsu97 »

Whiz is correct. The magicJack device uses IE as default for displaying ads. Please attempt to RESET you IE browser, through Control Panel. If all else fails, attempt to COMPLETELY REMOVE and REINSTALL IE.



Best wishes,


-=-=-=-=-Jackie-= :D :D :D :? :?
Thank you for stopping by, I hope I did a good job at addressing your concerns. For further concerns, please go to http://www.magicjack.com/techchat for a live representative. Thanks again!
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