"Check Telephone Line" Error

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thaddeusrankins
MagicJack Newbie
Posts: 1
Joined: Sat Mar 13, 2010 1:30 pm
Location: Atlanta GA

"Check Telephone Line" Error

Post by thaddeusrankins »

My magic jack is connected just fine to the computer and says "ready to talk" on the other hand. Both my Unidin and my Vtec cordless phone sets worked fine at first but now say "Check Telephone Line" on the handsets. Is there anything I can do to make these phones work normally?
tsmith
Dan isn't smart enough to hire me
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Location: Utah
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Post by tsmith »

If you still have a normal phone line, I'd plug the phone's base directly to the wall jack to make sure the same error doesn't display (it probably won't). Have you done anything recently with your PC's software, or with your MJ that might be causing this condition?

If the phones operate ok from the wall jack, then you might have something wrong with where the phone's base plugs into the MJ. Do you have another phone cord you can try between the cordless' base and the MJ?
Tom
hsweiss
Dan Should Pay Me
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Joined: Fri Mar 28, 2008 10:04 pm
Location: Maryland

Post by hsweiss »

Is your computer hardwired to the router or via wireless? If via wireless you might have interference between your wireless router and your phones (are they all 2.4 GHz)?

Try a hardwired phone to make sure that the MJ works. If your computer is wireless, wire it to your router. Then retry your cordless phones. You might also try another channel on your wireless router (e.g., move from channel 6 to channel 11).
kuhntech
MagicJack Contributor
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Location: Chico, CA
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Post by kuhntech »

Do you get a dial tone when you pick up the handsets? If not, there is a problem between your magicjack and the telephone jacks that the bases are plugged into. If you have a dial tone, can you place a call from the handset? Try to place a call using the softphone and see if it works.
rvallecillo
MagicJack Newbie
Posts: 1
Joined: Wed Sep 29, 2010 10:07 am

Check Tel Line

Post by rvallecillo »

I noticed this error after installing "Windows Live Device Integrator". I uninstalled WLDI, rebooted and now I am no longer getting the error.
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