I have been using MagicJack for over 2 years now. Back in the time I signed up and visiting the web site they were stating that you could do 1 number change for free, after that there would be a charge. Seems somewhere along the line that has changed. Anyone know when this $4.95 fee for the 1st number change started?
If I do change my number I want a local number, but all that MagicJack web site lists is the area code. I did a chat with customer service (that is when I found out about the fee for switching) they stated that there was a local exchange prefix, but my research is that it is in fact still long distance calling (if someone else calls me back on the number) and all I am gaining is the same area code, nothing else.
Anyone have better info on cities or area code and exchanges offered besides the info on the "Official" site?
Local Numbers and switching your number
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bitstopjoe
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You can see them for yourself.
Just log-in to the portal, and "pretend" to change your number. You'll be able to see all the exchanges listed per area code.
You won't be charged for "pretending," as long as you don't complete the change. Just look, then close out or log-out, or cancel.
Just log-in to the portal, and "pretend" to change your number. You'll be able to see all the exchanges listed per area code.
You won't be charged for "pretending," as long as you don't complete the change. Just look, then close out or log-out, or cancel.
Enjoys a daily VOIP cocktail made from:
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-One shot Magic Jack
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-Two shots Ooma (it's bigger)
Shaken, not stirred.
Google Voice is the chaser.
Thanks for the info on trying with the site- it wants you to click on the I agree to the charge and was not sure when they did the billing. Obviously do not want to pay for it if it still is long distance and the chat person was not very helpful. I checked and it shows only an (814) 580 -xxxx for my city but I am showing other sites that this is in fact for a town over 180 miles away Altoona on much more reliable telephone exchange look up sites like FoneFinder.net
What happens when change number?
Hey folks!
Does anyone know what happens on OUTGOING voicemail message if you change your mj phone number?
I use the standard mj outgoing voicemail message and do not personalize it...
I guess what I am really wondering is what happens to/with the old number?
I DON'T want one of those recordings on there that says something like... "this number has been changed... the new number is...."
Anyone have experience with this please? Thanks!
Does anyone know what happens on OUTGOING voicemail message if you change your mj phone number?
I use the standard mj outgoing voicemail message and do not personalize it...
I guess what I am really wondering is what happens to/with the old number?
I DON'T want one of those recordings on there that says something like... "this number has been changed... the new number is...."
Anyone have experience with this please? Thanks!
FORUM QUESTION: DOES ANYONE HAVE EXPERIENCE WITH THIS THAT CAN VALIDATE THAT THIS IS TRUE/HOW IT WORKS PLEASE?
----------------COPY OF ONLINE CHAT WITH MJ SERVICE SUPPORT:
Fiona: Hello, how may I help you?
Bay: HI, I am using mj... and am considering changing phone number.... what is the cost pls?
Fiona: Please allow me to inform you that first time change of magicJack phone number is $4.95 and the next succeeding changes will be $10.
Bay: Do you accept paypal?
Fiona: We do accept payment from PayPal only for those enrolled in "PayPal Plug-In".
Bay: How do I do that pls?
Fiona: You mean you want to change your magicJack phone number?
Bay: yes, and how do I pay with paypal... when I bought the mj it came with prepaid one year, so I have not set up any payment form.... you say I need paypal plugin?
Fiona: Yes, you can only use PayPal if you are enrolled in "PayPal Plug-In".
Bay: how do I enroll in paypal plugin?
Fiona: For more information or to enroll and download the PayPal Plug-In, visit PayPal.com
Bay: thank you... next question pls....
Bay: what happens with the old number?
Fiona: Once you change your magicJack phone number, you can no longer get back your old magicJack number.
Bay: ok.... but what happens when people call that old number?
Fiona: Calls from your old number will be forwarded to your new number for 30 days.
Bay: thank you... is my new number given out to the caller in that process?
Fiona: No, you may need to give your new number to them.END OF CHAT----------------
FORUM QUESTION: DOES ANYONE HAVE EXPERIENCE WITH THIS THAT CAN VALIDATE THAT THIS IS TRUE/HOW IT WORKS PLEASE?
----------------
ALSO: HELPFUL SUGGESTION.. IF YOU CHANGE YOUR NUMBER, YOU SHOULD CHECK ALL YOUR VOICEMAILS/VOICE MAILBOX BEFORE CHANGING NUMBERS, OR YOU WILL LOSE THEM/LOSE ACCESS TO THEM!
----------------COPY OF ONLINE CHAT WITH MJ SERVICE SUPPORT:
Fiona: Hello, how may I help you?
Bay: HI, I am using mj... and am considering changing phone number.... what is the cost pls?
Fiona: Please allow me to inform you that first time change of magicJack phone number is $4.95 and the next succeeding changes will be $10.
Bay: Do you accept paypal?
Fiona: We do accept payment from PayPal only for those enrolled in "PayPal Plug-In".
Bay: How do I do that pls?
Fiona: You mean you want to change your magicJack phone number?
Bay: yes, and how do I pay with paypal... when I bought the mj it came with prepaid one year, so I have not set up any payment form.... you say I need paypal plugin?
Fiona: Yes, you can only use PayPal if you are enrolled in "PayPal Plug-In".
Bay: how do I enroll in paypal plugin?
Fiona: For more information or to enroll and download the PayPal Plug-In, visit PayPal.com
Bay: thank you... next question pls....
Bay: what happens with the old number?
Fiona: Once you change your magicJack phone number, you can no longer get back your old magicJack number.
Bay: ok.... but what happens when people call that old number?
Fiona: Calls from your old number will be forwarded to your new number for 30 days.
Bay: thank you... is my new number given out to the caller in that process?
Fiona: No, you may need to give your new number to them.END OF CHAT----------------
FORUM QUESTION: DOES ANYONE HAVE EXPERIENCE WITH THIS THAT CAN VALIDATE THAT THIS IS TRUE/HOW IT WORKS PLEASE?
----------------
ALSO: HELPFUL SUGGESTION.. IF YOU CHANGE YOUR NUMBER, YOU SHOULD CHECK ALL YOUR VOICEMAILS/VOICE MAILBOX BEFORE CHANGING NUMBERS, OR YOU WILL LOSE THEM/LOSE ACCESS TO THEM!