o/b call disconnects 5min 12 sec

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gp_45
MagicJack Newbie
Posts: 1
Joined: Tue Apr 21, 2009 7:54 pm

o/b call disconnects 5min 12 sec

Post by gp_45 »

outbound call disconnects at 5:12 min on display. tech support suggested lot of stuff, nothing worked (port forwarding 5060 and 5070, etc). i am using linksys router. faced similar disconnect problems with hard wire connection as well. any help or anyone faced similar problems?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Chances are its your Linksys. Some firmware has been known to do exactly what is happening to you. Try going to the Linksys site and see if there is an updated firmware for you to flash. You can also do a search on here for Tomato for more info.

Joe Sica
basilseal
MagicJack Newbie
Posts: 5
Joined: Thu Apr 10, 2008 9:55 pm

Post by basilseal »

I had the same problem; the Mj would disconnect after 5 min. about 40 % of the time. (It was always 5 min.; never 2 ,7 or any other number). The only thing that solved the problem for me was to change the computer.
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