All 3 times they tell me same thing?
1. Run magicfix
2. Run update
3. Run recovery tool
None of these will resolve my problem and there is never a supervisor available.
Their Tech Support is Crap
Moderators: Bill Smith, Pilot
Their Tech Support is Crap
I have tried using their tech support 3 times to resolve a problem, I find they are completely useless!
All 3 times they tell me same thing?
1. Run magicfix
2. Run update
3. Run recovery tool
None of these will resolve my problem and there is never a supervisor available.
All 3 times they tell me same thing?
1. Run magicfix
2. Run update
3. Run recovery tool
None of these will resolve my problem and there is never a supervisor available.
So, what was your problem again?
I ditto your comments that the tech support have very similar trouble shooting resolutions; and inmy estimation that is because they've yet to build up a database of problems and solutions.
You could, if you want to, then post your issue here, and may be someone would be able to help you.
You could, if you want to, then post your issue here, and may be someone would be able to help you.
I actually did post in a few threads but no one offered a solution...
this is just one of my posts
http://www.phoneservicesupport.com/is-a ... -t816.html
they supposedly escalated the issue - but as of now it is still unresolved
this is just one of my posts
http://www.phoneservicesupport.com/is-a ... -t816.html
they supposedly escalated the issue - but as of now it is still unresolved