Call Waiting using GrandCentral joins calls

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Bendle
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Call Waiting using GrandCentral joins calls

Post by Bendle »

Wondering if anyone else experienced this.....

I use MJ (whole house method) on PC and GrandCentral as my number. When I am on a call, I hear the tone for call waiting, and FLASH over to it. Instead, however, it JOINS the second caller in to my first call and I can hear both callers, they can both hear me, BUT they cannot hear each other.

This does NOT happen if people call my MJ number direct. Only when one of the calls is routed through GC....

Anyone? or am I the lucky one.
GuyOnTheAir
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Post by GuyOnTheAir »

I don't think I'm popular enough to be getting enough calls. So, I've never experienced this, but I also use GrandCentral with my MJs.
Bendle
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Joined: Thu Mar 27, 2008 5:14 pm
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Post by Bendle »

GuyOnTheAir wrote:I don't think I'm popular enough to be getting enough calls. So, I've never experienced this, but I also use GrandCentral with my MJs.
LOL. Well if you ever are lucky enough to have someone ring your GC number while you are already on the MJ, do me a favor and answer it and let me know if your first caller can still hear you, right along with your new caller.

I have a hard time believing its JUST me this happens to. The key is that the call must come in to MJ through your GC number and you have to flash over to the call-waiting.... instead of flipping back and forth it joins the second caller into the first call (like a conference) but the two callers cannot hear each other.... they both hear you and you hear both of them.

Its a bit disorienting and not convenient if you need to tell one of the people something you dont want the other to hear!

Thanks for replying anyway...
GuyOnTheAir
Dan isn't smart enough to hire me
Posts: 328
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Post by GuyOnTheAir »

So, here's what I've done:

From a work number, I've called my GC number, which is forwarded to my mJ number, and answered with my mJ.
From a cell number, I've called my GC number, which is forwarded to my mJ number, and answered with my mJ, using the "flash" button on my phone.

Now, I can switch between the two calls, with ease, using the flash. I do not get your strange 3-way calling, however, I can hear both parties on the calls, but they can no longer hear me.

So, I can hear work, they can't hear me. >FLASH< I can hear cell, they can't hear me. >FLASH< I can hear work, they can't hear me.

Finally, I called my mJ number from work, and answered it with my mJ. I called my mJ number from cell, and flashed to answer with my mJ.

Again, I can hear work, they can't hear me. >FLASH< I can hear cell, they can't hear me. >FLASH< I can hear work, okay, I'm tired of this.

So, in finality, I wasn't able to reproduce your strange 3-way calling thing with a GC number, but discovered a problem switching between two calls of any variety.

And, for good luck, I tried the 3-way calling feature, using the ##, and that seemed to work just fine. However, using #* to return to one line or the other, rendered both work and cell unable to hear me.

I think I'm confused now. :roll:
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