All Inbound calls going directly to Voicemail

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babbagene
MagicJack Newbie
Posts: 7
Joined: Wed Feb 20, 2008 5:58 pm

All Inbound calls going directly to Voicemail

Post by babbagene »

All Inbound calls going directly to Voicemail, my phone is not even ringing, you just get connected straight to voicemail.
please help.
LikeMagic
Dan Should Pay Me
Posts: 613
Joined: Tue Jan 01, 2008 9:11 pm
Location: LikeMagic Pacific NW

Post by LikeMagic »

Check the forum first before posting. There are many issues going on right now with MJ in many parts of the country:

- no incoming call,
- incoming calls going straight to MJ voicemail,
- no outgoing call,
- outgoing call going straight to called party's voicemail,
- etc.

Relax, do nothing and MJ will work again in a day or two or longer :)
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laserjobs
Dan Should Pay Me
Posts: 670
Joined: Mon Nov 12, 2007 4:11 pm

Post by laserjobs »

No incoming here either
Area code 702
jkchahl
MagicJack Newbie
Posts: 1
Joined: Fri Mar 28, 2008 11:00 am

Post by jkchahl »

I guess this is the problem I am having. I received my magic jack today, installed it, made a few phone calls, no problem. However, I can not receive any...goes to voicemail and doesn't ring.

Is this standard?
leons
MagicJack Contributor
Posts: 71
Joined: Mon Mar 17, 2008 2:36 pm

Post by leons »

It takes a couple of days for them to set up your incoming number.
dan
Dan isn't smart enough to hire me
Posts: 113
Joined: Mon Nov 12, 2007 6:57 pm
Location: Denver

Post by dan »

MJ down for me too. 303 Colorado.

wonder what upgrades there doing any ideas?
msiam
Dan isn't smart enough to hire me
Posts: 474
Joined: Thu Nov 15, 2007 2:42 pm
Location: WI

Post by msiam »

jkchahl, No this is not standard, my MJ usually runs smooth for months without a hick up.. this has been a most aggravating week for a lot of us users, old and new, I can imagine what the newbes are thinking.."What the hell have I gotten myself into here"?? I believe it will all even out, I suggest to most to sit back and wait for it to fix itself..as the servers are restored to the correct settings.. It will all be back up and smooth again.. I will never use the word "soon" here cause.. that is an unwelcome word in the MJ arena.
Hang in there
msiam
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Rubberchicken
MagicJack User
Posts: 37
Joined: Tue Jan 15, 2008 1:27 pm

Post by Rubberchicken »

this is garbage heres the tech responce i got they always got a excuse for there problems

tech: Hello, how may I help you?

me: my incoming call everyone tells me its going strait to my voicemail

me : is there anyway to remove voicemail all together i dont really need it as i have a awnsering machine

tech: We are doing some upgrades, our engineers are working to get them completed as fast as possible. We apologize for the inconvenience and appreciate your patience.

tech: This will be resolved within 24-48 hours.

tech: Thanks for your patience.

tech: Sorry for the inconvenience.

tech: Sorry to say but there is no way to de-activate your voicemail.

me : thanks for the update

tech: You are welcome
rjohn60
MagicJack Newbie
Posts: 5
Joined: Sat Mar 29, 2008 6:38 pm

Post by rjohn60 »

That's pretty much the response I got from magicjack's tech support, also. Got mine this week, plugged it in, couldn't register. Finally got registered, called my home phone and couldn't leave a message on my answering maching. Called my cell phone, listened to it ring, but could not answer as the call went straight to my cell phone voice mail. Now I only get "error 400". Had I not read some of the other responses here I would already have asked for a return authorization number, as the magicjack appears to me to be a piece of crap.
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