outgoing voice issues

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mooty
MagicJack Newbie
Posts: 4
Joined: Tue Apr 27, 2010 12:01 am

outgoing voice issues

Post by mooty »

Hello. Just got magicjack setup and most everything works accept voice from my end is delayed and breaks up. The other end sounds great so I thought it might be an upload bandwidth issue. However, according to various speed tests around the web, I'm getting a practical 40kbytes/s upload--which should be adequate.

Any thoughts?
-mooty
hsweiss
Dan Should Pay Me
Posts: 563
Joined: Fri Mar 28, 2008 10:04 pm
Location: Maryland

Post by hsweiss »

Could be a few different things. Speed is adequate, but you should check your jitter (www.pingtest.net, or http://www.whichvoip.com/voip/speed_test/ppspeed.html).

Also, you might increase the priority of the magicjack application. Its probably running at normal priority and you can try raising it to "above normal" to overcome any CPU contention issues with anything you might have running on your PC.

Finally, you might also try changing your MJ proxy server. From my experience, there is noticeable difference in sound quality from proxy to proxy mostly due to loading effects on the proxy server.
mooty
MagicJack Newbie
Posts: 4
Joined: Tue Apr 27, 2010 12:01 am

Post by mooty »

I tried both tests you listed and they reported my jitter as acceptable, but the VOIP test showed my "quality of service" as inadequate.
-mooty
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