Sorry Tech Service

Post your reviews of magicJack. Include items such as call quality, feature usage, fax sucess, EULA thoughts, price considerations, support issues, etc.

Moderators: Bill Smith, Pilot

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mandevillian1
MagicJack Newbie
Posts: 2
Joined: Fri May 21, 2010 2:46 pm

Sorry Tech Service

Post by mandevillian1 »

The sound quality and workings of the phone are satisfactory. The problem lies in their customer service. There is no phone number listed on the web site to verbally communicate with the company. This can be exasperating if you are not a typist and have to get help through their chat site. Magic Jack is fine until you need to TALK with someone about a problem. Look for a phone that works as well as Magic Jack, but has a real line of communication. :evil:
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: Sorry Tech Service

Post by bitstopjoe »

mandevillian1 wrote:The sound quality and workings of the phone are satisfactory. The problem lies in their customer service. There is no phone number listed on the web site to verbally communicate with the company. This can be exasperating if you are not a typist and have to get help through their chat site. Magic Jack is fine until you need to TALK with someone about a problem. Look for a phone that works as well as Magic Jack, but has a real line of communication. :evil:
Posting your DIATRIBE more than once serves exactly what purpose?
I replied to your FIRST rant here.

http://www.phoneservicesupport.com/user ... t9088.html

Joe Sica
crackerjack
Dan Should Pay Me
Posts: 784
Joined: Fri Nov 16, 2007 9:32 pm

Re: Sorry Tech Service

Post by crackerjack »

bitstopjoe wrote:
mandevillian1 wrote:The sound quality and workings of the phone are satisfactory. The problem lies in their customer service. There is no phone number listed on the web site to verbally communicate with the company. This can be exasperating if you are not a typist and have to get help through their chat site. Magic Jack is fine until you need to TALK with someone about a problem. Look for a phone that works as well as Magic Jack, but has a real line of communication. :evil:
Posting your DIATRIBE more than once serves exactly what purpose?
I replied to your FIRST rant here.

http://www.phoneservicesupport.com/user ... t9088.html

Joe Sica
Watch your step, there, Joe.

This guy is a SHOOTIST, whatever that means. Maybe its like a BOOTIST, you'll never have any problem with them..
Good Luck

CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Good point, not that we have EVER had any of them on here right?? :)

Joe Sica
crackerjack
Dan Should Pay Me
Posts: 784
Joined: Fri Nov 16, 2007 9:32 pm

Post by crackerjack »

bitstopjoe wrote:Good point, not that we have EVER had any of them on here right?? :)

Joe Sica
I can recall glimpses of saffron colored robes through the ether!
Good Luck

CrackerJack

MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
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