Hi,
I had this MJ working well prior to the upgrade. It worked so well, I got rid of my home phone, and bought it for the next 5 years.
Then the "Lucky" upgrade.
Now I am having an issue with call forwarding. I can't seem save the "disengage", function. I can get the disengage function to work, in the call forward box, but after saving it and closing the site, when I re enter the sign in page and then go to subscription tab and call forwarding the enable call forwarding box is all ways checked. If I call with another phone some times the call gets forward and sometimes not. Since my cell phone receives poorly indoors, I want to use the MJ in the house.
Oh, also, not sure if this affects it, but did map the sign in page to a direct launch button on my turbo mouse trackball. It worked great till the upgrade. Since the upgrade I reprogrammed the button. Also have tried the other short cuts with the same bad results.
I tried MJ Customer Service. Online I went round and round. Went through the different levels of CS. Installed the new software, after removing it......they kept telling me that on their computer, it said I was disengaged, yet on my page said it was enabled.
I finally gave up.
An Issue Post Upgrade
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crackerjack
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Re: An Issue Post Upgrade
Like so many self-inflicted MJ glitches, this one may resolve by itself given timeThe Rockster wrote:Hi,
I had this MJ working well prior to the upgrade. It worked so well, I got rid of my home phone, and bought it for the next 5 years.
Then the "Lucky" upgrade.
Now I am having an issue with call forwarding. I can't seem save the "disengage", function. I can get the disengage function to work, in the call forward box, but after saving it and closing the site, when I re enter the sign in page and then go to subscription tab and call forwarding the enable call forwarding box is all ways checked. If I call with another phone some times the call gets forward and sometimes not. Since my cell phone receives poorly indoors, I want to use the MJ in the house.
Oh, also, not sure if this affects it, but did map the sign in page to a direct launch button on my turbo mouse trackball. It worked great till the upgrade. Since the upgrade I reprogrammed the button. Also have tried the other short cuts with the same bad results.
I tried MJ Customer Service. Online I went round and round. Went through the different levels of CS. Installed the new software, after removing it......they kept telling me that on their computer, it said I was disengaged, yet on my page said it was enabled.
I finally gave up.
Good Luck
CrackerJack
MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"
CrackerJack
MagicJack Customer #73
MagicJack user since May 2007
MagicJack abuser since June 2007
"I gots mo' numbers than a Lotto machine!!!"