not receive an email for my password

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beauty_h
MagicJack Newbie
Posts: 4
Joined: Wed Sep 01, 2010 12:52 am

not receive an email for my password

Post by beauty_h »

PLEASE help me

I have new magicjack not yet use it.

I get this massage below:

Email Password Reminder
A reminder email has been sent to the email address: *******.

If you do not receive an email containing your password within 10 minutes, please verify that you correctly entered the email address you provided when you registered your magicJack.

I am sure that my email address it is the same. what should l do??? I have waiting one day for the email and not yet receive.

PLEASE HELP ME.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: not receive an email for my password

Post by bitstopjoe »

beauty_h wrote:PLEASE help me

I have new magicjack not yet use it.

I get this massage below:

Email Password Reminder
A reminder email has been sent to the email address: *******.

If you do not receive an email containing your password within 10 minutes, please verify that you correctly entered the email address you provided when you registered your magicJack.

I am sure that my email address it is the same. what should l do??? I have waiting one day for the email and not yet receive.

PLEASE HELP ME.
Well for one there are some people on here who never received their email from MJ. I did get one but this was over 2 years ago.
Have you checked your spam or junk folder for the email??
Can you make and receive calls?
If you are truly worried about it I would contact MJ online chat and see if they say you are registered.

Joe Sica
sunny786
magicJack Apprentice
Posts: 29
Joined: Mon Sep 22, 2008 4:03 pm

Post by sunny786 »

same here
beauty_h
MagicJack Newbie
Posts: 4
Joined: Wed Sep 01, 2010 12:52 am

Post by beauty_h »

Have you checked your spam or junk folder for the email??
Yes I have checked my spam and junk folder for the email and I did not get anything from MJ regarding Password.

Can you make and receive calls?
No I can not make call and when I try to call the MJ the voice mail answer

If you are truly worried about it I would contact MJ online chat and see if they say you are registered.
How can I do that?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

beauty_h wrote:Have you checked your spam or junk folder for the email??
Yes I have checked my spam and junk folder for the email and I did not get anything from MJ regarding Password.

Can you make and receive calls?
No I can not make call and when I try to call the MJ the voice mail answer

If you are truly worried about it I would contact MJ online chat and see if they say you are registered.
How can I do that?
http://www.magicjack.com/techchat/

Joe Sica
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