Have you gotten that dreaded "error 3", Please connect to the Internet, and double click here"?
Well, don't waste time double-clicking, typing in your username and password, and waiting for all that.
Just double-click where it suggests, then hit the cancel area on the window that pops up.
No need to wait for the full window to load. Just hit cancel. Your MJ softphone will look for that connection again, and make all right!
Tip: Don't type in your username on connection problems...
Moderators: Pilot, Bill Smith
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- Dan isn't smart enough to hire me
- Posts: 328
- Joined: Mon Feb 11, 2008 4:44 pm
- Location: Greater Los Angeles, CA
- Contact:
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- Dan isn't smart enough to hire me
- Posts: 328
- Joined: Mon Feb 11, 2008 4:44 pm
- Location: Greater Los Angeles, CA
- Contact:
-
- Dan isn't smart enough to hire me
- Posts: 328
- Joined: Mon Feb 11, 2008 4:44 pm
- Location: Greater Los Angeles, CA
- Contact:
Sounds like there might be a problem with your mJ saving the informatin properly. You shouldn't have to "choose" to save it. It should just do it for you, except on rare occasions when it updates or something.
If this is your only problem with mJ, then it might be good to leave well-enough alone. However, if you're having other problems or inconsistencies, you might consider using the "recover" utility that you can download from magicJack.com to completely wipe all the files on your mJ, and reload them.
If you do this, you'll lose your phone numbers and such unless you've backed them up first. I could explain how to do that, but it's explained elsewhere in these forums.
If this is your only problem with mJ, then it might be good to leave well-enough alone. However, if you're having other problems or inconsistencies, you might consider using the "recover" utility that you can download from magicJack.com to completely wipe all the files on your mJ, and reload them.
If you do this, you'll lose your phone numbers and such unless you've backed them up first. I could explain how to do that, but it's explained elsewhere in these forums.