After two years my MJ won't boot?!

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ArubaBob
magicJack Apprentice
Posts: 16
Joined: Thu Sep 02, 2010 11:15 am
Location: Sub-Tropical MagicJack Plus Paradise

After two years my MJ won't boot?!

Post by ArubaBob »

No problems after two years... I used the phone this morning okay. Now a couple of hours later I get the message on the bottom of my softphone "Not connected, No 911 info available".

I have a great internet cable connection... proved when I bring up my browser however the MJ website won't come up at all and my phone is kaput!

1) I've disconnected and reconnected my MJ device
2) I've rebooted my MJ device
3) I've rebooted my Apple computer

Nothing works! It's a good thing an emergency doesn't exist where I would need the phone to contact outside help.

What's up with this?! Am I the only one in the southeastern Florida area that has no phone?!
pbjandfritos
MagicJack Expert
Posts: 92
Joined: Fri Jun 25, 2010 2:30 pm
Location: Michigan, United States

Re: After two years my MJ won't boot?!

Post by pbjandfritos »

ArubaBob wrote:No problems after two years... I used the phone this morning okay. Now a couple of hours later I get the message on the bottom of my softphone "Not connected, No 911 info available".

I have a great internet cable connection... proved when I bring up my browser however the MJ website won't come up at all and my phone is kaput!

1) I've disconnected and reconnected my MJ device
2) I've rebooted my MJ device
3) I've rebooted my Apple computer

Nothing works! It's a good thing an emergency doesn't exist where I would need the phone to contact outside help.

What's up with this?! Am I the only one in the southeastern Florida area that has no phone?!
See http://www.phoneservicesupport.com/911- ... t9742.html

Hope this helps.

Ernie
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