call comes into magicJack but phone won't ring

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macsnjets
MagicJack Newbie
Posts: 5
Joined: Wed Apr 02, 2008 4:54 pm

call comes into magicJack but phone won't ring

Post by macsnjets »

I've tried everything including two phones, 3 computers, magicfix, upgrade, recover, powered usb hub, different ports, you name it I've tried it. Any body have a fix for this, because the tech chat is useless as you all know. The phone was ringing before I did the mac osx upgrade, now no matter what computer I'm on , it makes no difference, the phone won't ring.
Thanks
DCSholtis
MagicJack User
Posts: 48
Joined: Thu Mar 20, 2008 4:05 am
Location: Ohio

Re: call comes into magicJack but phone won't ring

Post by DCSholtis »

macsnjets wrote:I've tried everything including two phones, 3 computers, magicfix, upgrade, recover, powered usb hub, different ports, you name it I've tried it. Any body have a fix for this, because the tech chat is useless as you all know. The phone was ringing before I did the mac osx upgrade, now no matter what computer I'm on , it makes no difference, the phone won't ring.
Thanks
Good luck I can't get a phone to ring or even give me a dial tone. Mac running OS 10.5.2 here.
wardhealer
MagicJack Newbie
Posts: 3
Joined: Sun Apr 06, 2008 1:58 am

Post by wardhealer »

The program notifies me of incoming calls on the Magicjack interface, but I cannot get the phone to ring.
SignGuyDino
magicJack Apprentice
Posts: 12
Joined: Sat Apr 05, 2008 6:00 pm
Location: Dan needs to sponsor me...

Post by SignGuyDino »

Same here. Oh sure, when I switch to headset on settings the computer has a ring, but I don't have a headset.

Otherwise it's working fine.
More humble than thou art...
HelixMan
MagicJack Newbie
Posts: 9
Joined: Wed Apr 02, 2008 7:20 pm

Re: call comes into magicJack but phone won't ring

Post by HelixMan »

macsnjets wrote:I've tried everything including two phones, 3 computers, magicfix, upgrade, recover, powered usb hub, different ports, you name it I've tried it. Any body have a fix for this, because the tech chat is useless as you all know. The phone was ringing before I did the mac osx upgrade, now no matter what computer I'm on , it makes no difference, the phone won't ring.
Thanks
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I had the same thing happend to me. So I try something if your phone as power to it, I unplug the power cord and the phone rings. By unpluging the phone you have no ID, Date or Time or Ans. to the phone but the phone as a dial tone and you can make calls. MagicJack need more power to make it all work. My phone was a Motorola 2.4 GHz. You do not need ID or number to see who is calling, your softphone will come up on the screen went a calls come in or out will have it. Everything you need you have it on MagicJack.
My phone, I use is a Vtech 2.4 GHz it has caller ID on it that its. It works.
P.S. If your base has extra phones and you unplug the base your extra phones will not work.

Stephen
macsnjets
MagicJack Newbie
Posts: 5
Joined: Wed Apr 02, 2008 4:54 pm

Post by macsnjets »

My replacement MagicJack works just fine. something went bad in the old one. Seems the tech chat people don't want to realize that.
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sean
magicJack Apprentice
Posts: 13
Joined: Mon Apr 07, 2008 5:11 am

Post by sean »

you may have your magic jakc in the wrong port...make sure its a high speed port or it wont get enuf voltage..i did this and now my phone rings loud sound clear..
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