I want to find out why MJ charge my account for this.
What about bank charges on my account when I got the payment for the Five Year Platinum Plan. I was not to me charge until 30 days later. when I order MJ on the web.
You have chosen the Five Year Platinum Plan. A wise choice and our very best value. Free Trial Jacks will not be billed to your credit card until the **30 Day Free Trial expires. We will however place an authorization of one dollar on your credit card (may appear as "pending charge") for the free trial. If you don't love the magicjack (we know you will), simply return it within thirty days - no questions asked.
So if I had 30 days to try MJ why did they charge my credit card for Five Year Platinum Plan for $49.95 now and not after 30 days.
Based on there database, it was shipped last March 20, 2008. You ordered 1 magicJack device at $39.95 plus standard delivery at $6.95 plus additional 5 year platinum plan at $49.95. The total is $96.85.
You see what I mean about this. I already pay them for this 5 year platinum plan at $49.95. The total is $96.85. My bank charge me Credits/Debits Total Balance 03/25/2008 INSUFFICIENT FUNDS FEE-MAGIC JACK LP $32.00 and $10.00 for each 5 days after. So why will they charge me $96.85 when they already charge me 49.95 to my credit card. I ask them why they did that and they said, did what to you will be charge $96.85 after the 30 days. I rest my case they new not to it and they did it anyway.
I ask them not to sent it thur the bank and they said ok but 4 days later it when thur again they did not stop it this time. My bank card VISA had low fund on it until the first of the month for VA. PENSION. I can show you what MJ did?
----- -------------------------------------------------- ---------- ------------- ---------
1 30 Day magicJack Trial 39.95 39.95 04/18/2008
1 Five Year Platinum Preferred Plan 49.95 49.95 03/19/2008
1 Shipping & Handling 6.95 6.95 04/18/2008
--------------------------
ORDER TOTAL: $96.85
You see the $49.95 was to be taken out 03/19/2008 not 30 days with MAGICJACK but you know before I was to have 30 days for every thing. I do not know if they are going to charge my card $96.95 after the 30 days or just the $39.95 plus $6.95 for shipping.
I would like MagicJack to pay the bank fee of $32.00 plus $10.00 back to me, for want they have done to me. And for the trouble I had with MAGICJACK, I should get this for free.
Thank You... Stephen
PS...
I hope Mr. Dan Borislow of MagicJack hear this and why this is happening now?
Five Year Platinum Plan
Moderators: Bill Smith, Pilot
email him at [email protected]