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magicJack and magicJack Plus Support, Reviews, FAQs and Tricks magicJack and magicJack Plus Unofficial Technical Support. Your Magic Jack and Magic Jack Plus phone service information resource
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Mike26 MagicJack Newbie
Joined: 22 Nov 2011 Posts: 1
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Posted: Wed Dec 28, 2011 6:08 pm Post subject: MagicJack Plus stopped working |
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I bought a MagicJack plus from Walmart about a month ago. It worked fine for about a month. Then a few days ago I noticed there was no longer a yellow blinking light and when I picked up the phone receiver there is no dial tone.
I tried plugging it into the computer USB port and the soft pad comes up and says connecting, then it says not connected and a screen comes up that says plug in your MagicJack to make calls If you don't have a magicJack click here. The MagicJack is already plugged in to the USB.
After several chats with the worlds worse customer service and downloading upgrades and what not I still have no phone. No Dial tone, can't make calls and when someone calls me it goes straight to voice mail. Can anybody help me with a fix or do I have a faulty unit or what?
Thanks in advance for the replies |
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kos99ngel magicJack Apprentice
Joined: 29 Mar 2010 Posts: 28 Location: Los Angeles 213 Pico Union District
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Posted: Wed Dec 28, 2011 10:04 pm Post subject: |
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u should return it right away I purchase a magicjack also that was defected and I return it to walmart no questions ask....... Those are the advantages of purchasing from walmart instead of magicjack own site. The return process is a breeze |
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