Search found 4 matches

by mc4sure
Mon Feb 02, 2009 1:26 am
Forum: Magic Jack Technical Support
Topic: VMAIL - Cannot check VMAIL using handset or VMAIL button
Replies: 13
Views: 6743

Wow, I am not sure if the Steelers winning the Superbowl turned my MJ in the right direction or not, but after 9 days of not working my VMAIL now works as it it supposed to. I can check it using my handset and by using a headset. Now I will cross my fingers and hope it stays working.
by mc4sure
Sat Jan 31, 2009 5:42 pm
Forum: Magic Jack Technical Support
Topic: VMAIL - Cannot check VMAIL using handset or VMAIL button
Replies: 13
Views: 6743

Mark, thanks for the *** tip. It works. Like you said, it does not fix the problem, but at least I can check my VMail.
by mc4sure
Thu Jan 29, 2009 11:07 pm
Forum: Magic Jack Technical Support
Topic: VMAIL - Cannot check VMAIL using handset or VMAIL button
Replies: 13
Views: 6743

Thanks for the info
Unfortunately I have spent 6+ hours chatting. They have tried resetting my voice mail, unplugging, plugging back in, and loading the "upgrade".
by mc4sure
Thu Jan 29, 2009 10:45 pm
Forum: Magic Jack Technical Support
Topic: VMAIL - Cannot check VMAIL using handset or VMAIL button
Replies: 13
Views: 6743

VMAIL - Cannot check VMAIL using handset or VMAIL button

My MJ works great except I cannot check my VMAIL using the connected telephone or by clicking the VMAIL button. I can only check VMAIL by calling in from a third party phone.
I decided to buy another MJ to see if it was a problem with the MJ itself, and have the exact same problem with the new one ...