magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

im not an expert here but had a similar problem. Are you using an ATA?
when i was listening to a long call like a conf call, if i had my phone muted or not speaking, the system took that to think there was nothing happening. there was an option in the ATA (voice suppression). once i checked it, the ...

my sunrocket mta6328 is working great. only a couple questions for help.
The phone light is blinking slow on the unit. I think this means that i have voice mail. I have cleared all voice mail and it still flashes. any ideas?

Also this has just developed. when i first get dial tone, i get approx 11 ...

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be sure to change your "admin" acct to some new name. and new password before doing the upgrade.

well we fixed the problem. Just had to upgrade the firmware on the MTA and now you dont have to dial a 1. This was already working on another MTA-6328 and all configs looked pretty much the same. so tried firmware upgrade and it solved the problem.

I have Magic Jack running on the sunrocket mta 6328-2re but seem to have one slight problem. now when i dial out in my area code, i have to dial a 1. when on the magicjack box, i could just dial the area code without the 1 in front. any ideas what i did wrong?