magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Hi Joe, thanks for the fast reply. I probably should have mentioned that I've been using MJ for almost 2 years now, with no problems, and I haven't changed my setup. I use the short extension it came with, because I don't have the clearance to plug in directly. It's never been a problem...

This was happening a week or two ago far a couple of days. Someone would call, then I'd hear a little static, then nothing. The caller reported hearing music. I checked around and found that this was apparently a new hold feature gone haywire. OK fine.

So it's been fine up 'til today. My husband ...

Yes, I did the upgrade a while ago, I know most of the tricks. :-) However, I have an update. Although the appearance of the softphone hasn't changed, I.E. no ads, and "not connected" message on 911 bar; the phone is now working. I'd been trying it every once in a while, and it started functioning ...

I'm not due to re-up until mid September. Like I said, I checked all the obvious things.

Hi,
I've had MJ close to a year now and been very happy with it. However, this morning, the softphone shows "Ready to call" but there is no ad in the window, and the 911 bar says "not connected." It will not make or receive calls. For outgoing calls I just get loud beeps, and incoming calls go ...

Thanks for the reply. :-) Unfortunately, the Big and Small buttons are in the area that is cropped and are inaccessible to me. I'll look into the driver situation, but I haven't changed anything in a long time, and every so often it comes back, usually on start-up, and then crops down again after a ...

Hi,
I've had MJ about 10 months now and been very pleased with it overall. However, the last couple of weeks I've had a problem that won't resolve itself. The softphone window on my computer is cropped by about a third on the right side and on the bottom. The regular phone functions just fine, but ...