Search found 4 matches

by partymetroid
Mon Jan 25, 2010 11:50 am
Forum: Magic Jack Technical Support
Topic: MagicJack only starts when mjusbp/Upgrade/setup2.exe is run
Replies: 8
Views: 14973

bitstopjoe wrote:Did you try using the removal tool on MJ site and then reinstall the MJ software?
I don't have a direct link but if you do a search in the FAQ section for removal tool, you will see it.

Let me know

Joe Sica
Oh, I forgot to mention that I did indeed use that. :)

... to no avail. D:
by partymetroid
Mon Jan 25, 2010 11:00 am
Forum: Magic Jack Technical Support
Topic: MagicJack only starts when mjusbp/Upgrade/setup2.exe is run
Replies: 8
Views: 14973

MAYBE the last MJ update earlier this month messed things up for you ( it did for MANY).
Try this DOWNGRADE "update" see if it helps..

http://upgrades.magicjack.com/upgrade/downgrade.exe


Joe Sica That didn't work. :(

[edit] I mean "help".

Well... it looks like I should reinstall Windows? I ...
by partymetroid
Mon Jan 25, 2010 10:32 am
Forum: Magic Jack Technical Support
Topic: MagicJack only starts when mjusbp/Upgrade/setup2.exe is run
Replies: 8
Views: 14973

I tried completely removing MagicJack from Windows and reinserting the dongle into the same USB port it had used to work with.

It gave the "Downloading now ...." dialogue, and it installed... but I still get the perpetual "One Minute of Patience" dialogue.

I'm at the end of my rope right now. Any ...
by partymetroid
Thu Jan 21, 2010 4:18 pm
Forum: Magic Jack Technical Support
Topic: MagicJack only starts when mjusbp/Upgrade/setup2.exe is run
Replies: 8
Views: 14973

MagicJack only starts when mjusbp/Upgrade/setup2.exe is run

Hello. Our MagicJack used to work for a while, but now it won't start up; only the splash screen is shown indefinitely until I close it via Task Manager... "one minute of patience" my butt! haha ;)

Anyway, it WILL run when Drive:\Documents and Settings\Username\Application Data\mjusbsp\Upgrade ...