Search found 2 matches

by jec
Wed Nov 17, 2010 1:48 pm
Forum: Magic Jack Technical Support
Topic: Busy Signal on Incoming International Calls (Italy)
Replies: 3
Views: 2884

I stand corrected. I meant to say I may connect directly to the modem, not router.

Yes, the callers from Italy were previously able to connect to my MJ.
by jec
Wed Nov 17, 2010 1:00 pm
Forum: Magic Jack Technical Support
Topic: Busy Signal on Incoming International Calls (Italy)
Replies: 3
Views: 2884

Busy Signal on Incoming International Calls (Italy)

I'm new to the forum so I made sure to search before posting. No luck!

I recently installed MJ and had a few problems. It appears Symantec anti-virus/firewall was limiting incoming calls to 30 seconds. I switched anti-virus/firewall to McAffee and calls are no longer cut off at the 30 second mark ...