magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Hi, I have had MJ plus about a year now. It is being used with a computer. About 3 days ago, it just stopped working. There is no dial tone. I can't call out. It will ring when someone calls, but it is dead when I answer. It does show who is calling on the screen. I did uninstalling and installing ...

Today something happened with my internet connection. It had to do something with DSL, but it wasn't down long before I got it running again. Anyway, since this happened, I can't get my contact and call list to come up. Is there anyway to get them back?

hmm, didn't know i could do that. can u tell me how to do it?

Hi, I have been using majic jack plus about 2 months now. Over the weekend we had to get a new hard drive for our laptop and now can't install it. I have tried, a window comes up 'can't install, click here to go to care page'. I know that there is NO help for anything on the website, so wondering if ...

DSL. The phone worked most of the day without breaking up, but it did start back.

There is a blue light on top that doesn't blink.
There is a green and orange light at the 'internet' port. The green one is solid and the orange one keeps blinking. It is steady blinking.

I tried using MJ with the 'no computer' option again. I can use the phone, but not the internet.

I then tried ...

I'm trying to use magic jack plus without computer. I follow the directions exactly -
I plug one end of the ethernet cord into the 'internet' port on the magic jack plus box, then plug the other end into the modem.
I then plug in the phone plug into the 'phone' port on the magic jack box. Then I ...

BUMP - any help??

1. There is a certain number I have been trying to call today. It rings 2 times, and then a dial tone starts. The screen shows '183 session progress'.
This has never happened before with any number I have dialed, and I have had magic jack for about 2 years.
2. Sometimes there is an echo of my own ...

thanks again everyone for your help. It is crazy around my house, and not sure when I can get around to doing all your suggestions. When I can I'll come back and let you know how everything turned out.
Don't get me started on NCLB, most people don't know the half of how corrupt it is!

thank you so much everyone! I will look into all these suggestions. Here's others I have thought of --

when someone calls, it is about 5-7 seconds before I can hear them.
Incoming calls don't show who it is on the phone ID, but it does on the magic jack screen on the computer.

Hi, we have used magic jack for about 2 weeks. There are many problems. Please let me know what I can do to fix the problems? The % shows how much of the time the problem happens.

1. When a call comes in, it is one continous ring and is very annoying. 100%

2. Most times when I try to make a call ...