magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

When CrashPlan is running an online backup, the sound quality is so choppy we cannot decipher a conversation, or the call goes directly to voice mail. I have some options with CrashPlan network settings. I can select which network interfaces CrashPlan can use. Does MagicJack use just one? How can I ...

Using MagicJack Plus. Not a new problem but just getting around to investigating - when someone calls me, at 15 minutes I can no longer hear the caller, but the caller can hear me. This necessitates placing the call again to continue. Any suggestions?

Thanks magicmoxie. Would you please report back some time and let us know if this served as a permanent fix to keep the blue light from inexplicably turning off?

Unfortunately, it just happened again yesterday. Right after making a call, MJ shut off. That is, the blue light was out but the software was still running. I had to unplug the MJ and restart the computer and MJ software to get it up and running again. I thought I had this licked by manually ...

Nailgunner, do you mean to say that you turned off your screensaver?

So far no problems since I adjusted the power settings to disallow hibernation. I'm using XP, by the way.

I will keep an eye on things and report back if the problem pops up again.

Thanks for the tips!

Scotty200, I am using a powered USB hub.

Nailgunner, I thought I had read that MJ will override my power settings, so I didn't bother to change them manually. I have now done that, and I will see how things go from here.

I have my MJ connected to a laptop that is used only for the MJ. Occasionally I will discover that the blue light has gone out and even though the MJ window is still open, there is no line - no dial tone. I am also using MagicFeatures.

MJ is connected to a powered USB port. Power management to USB ...