Search found 4 matches

by John_800001
Mon Feb 06, 2012 1:44 pm
Forum: Magic Jack Technical Support
Topic: "Lucky you... Upgrading now." Message stays forev
Replies: 7
Views: 7269

Finally got it working after another call to tech chat. They first had me confirm there were no yellow flags on any USB or CD rom devices in Device Manager which there was not.

Then had me "update driver" for every USB device entry (13 total). Previously I just did that for the USB that MJ was ...
by John_800001
Thu Feb 02, 2012 6:56 pm
Forum: Magic Jack Technical Support
Topic: "Lucky you... Upgrading now." Message stays forev
Replies: 7
Views: 7269

I've tried to run as admin from regular user also tried run from admin account as admin and same result. Tried uninstall and re-install but same result. Tried running in compatibility mode for win xp sp 2 and 3 also.
by John_800001
Tue Jan 31, 2012 7:47 pm
Forum: Magic Jack Technical Support
Topic: "Lucky you... Upgrading now." Message stays forev
Replies: 7
Views: 7269

Yes I am administrator. I have also tried to "run as administrator" for the exe installer. However the supervisor tech never mentioned that that was important. But they also never even asked me what OS I was running.

It just amazes me that the combined intellect of Majic Jack Inc. cannot solve this ...
by John_800001
Tue Jan 31, 2012 4:58 am
Forum: Magic Jack Technical Support
Topic: "Lucky you... Upgrading now." Message stays forev
Replies: 7
Views: 7269

"Lucky you... Upgrading now." Message stays forev

I got MJ+ as a gift and when I plugged it in to the USB port of my PC the autorun began downloading the installer automatically which I assume is normal.

But when the installer runs it never finishes. I just see "Lucky you... Upgrading now." splash screen forever.

I've been to the top level of ...