Unofficial magicJack Forum

Unofficial magicJack Forum

Your Unofficial magicJack and magicJack Plus phone service information resource
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 
usb port problem-Magic Jack must be plugged into USB

 
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support
View previous topic :: View next topic  
Author Message
portuncia
MagicJack Newbie


Joined: 07 Jan 2009
Posts: 2

PostPosted: Tue Feb 10, 2009 3:25 pm    Post subject: usb port problem-Magic Jack must be plugged into USB

I plug it into my USB port and I do get the LED light on the device, then I get a message that says Magic Jack must be plugged into USB port and it loads a browser and takes me to the Magic Jack web site.
Back to top
View user's profile Send private message Send e-mail
Matt9876
Dan Should Pay Me


Joined: 26 Jul 2008
Posts: 504

PostPosted: Tue Feb 10, 2009 3:45 pm    Post subject:

If this is a new MagicJack setup check USB connection,that short extension cable can sometimes be bad.


Mine had to be disconnected reconnected several times before it started working,like the cable wasn't making good connection in the first place.

Try connecting MJ directly to a USB port or use another port if you can.

Test MJ on another machine if you can.

hope this helps...
Back to top
View user's profile Send private message
portuncia
MagicJack Newbie


Joined: 07 Jan 2009
Posts: 2

PostPosted: Tue Feb 10, 2009 4:17 pm    Post subject:

It works on my laptop this is my desktop I am trying to install it on.
Back to top
View user's profile Send private message Send e-mail
Matt9876
Dan Should Pay Me


Joined: 26 Jul 2008
Posts: 504

PostPosted: Tue Feb 10, 2009 4:54 pm    Post subject:

You might need a powered USB2.0 hub. check machine USB power/saver settings if it has them.
Back to top
View user's profile Send private message
msiam
Dan isn't smart enough to hire me


Joined: 15 Nov 2007
Posts: 474
Location: WI

PostPosted: Tue Feb 10, 2009 7:17 pm    Post subject:

try this The format part
Back to top
View user's profile Send private message
2Jacked
MagicJack Newbie


Joined: 12 Feb 2009
Posts: 1

PostPosted: Thu Feb 12, 2009 3:02 pm    Post subject: MagicJack needs to be plugged in error message

I spent literally over 12 hours with magicJack's Online chat Mad , trying to remedy this problem with my 1st jack and then the replacement. If you go to Computer (Vista users), you should see 2 devices for magicJack ... a CD Drive and a Removable Device. If you don't see the CD Drive and you have been experiencing problems with your actual DVD or CD drive, then do the following:

unplug your magicJack

Go to http://support.microsoft.com/kb/929461 Idea

1) Print out the instructions listed;
2) then click on the link listed in IMPORTANT for backing up and restoring the registry in Windows, and print out these instructions also;
3) Follow the instructions for 2) first;
4) Follow the instructions for 1);

After you have restarted your computer as instructed, plug in magicJack, then go to Computer (in the Start menu) and see if you now have both magicJack devices listed (as well as your DVD or CD Drives). Hopefully this will help some people. Good luck. Very Happy
Back to top
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Unofficial magicJack Forum -> Magic Jack Technical Support All times are GMT - 4 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Powered by phpBB Ultra Turbo Extended Edition Live © 2001-9999, phpBB Group
magicJack and magicJack Plus are trademarks of magicJack LLP. This website is in no way affiliated, endorsed, or sponsored by magicJack LLP, and is an unofficial forum for consumers to openly communicate regarding their experiences with the magicJack products.