As most of you are probably painfully aware, we've been having some serious problems with the forum lately. Often time the site is non-responsive, other times you get directed to the makeforum.org site.
This forum is hosted free courtesy of makeforum.org. We are only one of 142,738 forums they host. Of course, alexa.com seems to indicate that 18% of all traffic to the forum2u.org domain is this forum. So, we do chew up considerably more resources than any other forum they host.
We are looking to upgrade the forum, but even this will take some time. We need to determine the proper hosting package, lock down this forum, migrate over to the new server, etc, etc, etc.
I'm also guessing that their fire a few weeks back is not helping things either.
So, yes, we know there is a problem, and we are doing everything in our power to fix it.makeforum.org wrote:Dear Valued Customers:
This evening at 4:55 in our H1 data center, electrical gear shorted, creating an explosion and fire that knocked down three walls surrounding our electrical equipment room Thankfully, no one was injured. In addition, no customer servers were damaged or lost.
We have just been allowed into the building to physically inspect the damage. Early indications are that the short was in a high-volume wire conduit. We were not allowed to activate our backup generator plan based on instructions from the fire department.
This is a significant outage, impacting approximately 9,000 servers and 7,500 customers. All members of our support team are in, and all vendors who supply us with data center equipment are on site. Our initial assessment, although early, points to being able to have some service restored by mid-afternoon on Sunday. Rest assured we are working around the clock.
We are in the process of communicating with all affected customers. we are planning to post updates every hour via our forum and in our customer portal. Our interactive voice response system is updating customers as well.
There is no impact in any of our other five data centers.
I am sorry that this accident has occurred and apologize for the impact.

