risktakr wrote:The BlackJack website did the same thing to me!!! I did not even open another IE window. I left the screen on the order review, walking away to answer the front door. When I returned no more than five minutes later, sure enough - my order was already placed for me without hitting the submit button. My screen saver doesn't kickin for 10 minutes, so it was not that either.
AUTO-ORDERING - SAME HERE!! Ordered mine May 27 , 2008, and when I got to the pages where I had the opportunities to add extra years of service to an account, and faster shipping, I was enticed by both. I decided I would open another Tabbed Document Window Interface in my Maxthon Browser and read some more reviews before completing my order. Ultimately magicJack screwed themselves out of extra add-ons to my purchase, because after I read more reviews, good and bad, I selected the tab to the ordering page in my browser, and saw the message thanking me for my order. MagicJack had processed my order nearly 20 minutes earlier from what I could deduce, and I was browsing a few consumer links I found at Google and magicJack.com's website in my browser's other window tabs.mrtrex wrote:Had the same "auto ordering " thing happen to me. Did the "chat thing" and it was resolve in a matter of seconds. Took me several minutes to recover from that ! After all the bad reviews I'd read on here about CS Chat...a pleasent suprise. Yes, most folks will have a"hissy"over the charges..so did I..but apon further review...Charges were simply pending. Ordered one with the fast shipping..they froze the full amount (bank, not MJ) until the unit shipped (2-3 days) then the $3.95 came off and the rest of the pending amount was released. ( one unit + fast ship) Install was not 1-2-3...luckly i'm not a puter idoit so was able to get it up and running in about 15 min. Calls have been very good compaired to dig.cable and vonage and embarq...most folks can't tell the differance local or long distance..Great on both ends. Don't like how much CPU % it hogs. I'm running a 3.0HT with 4GB of DDR memory ..idle give me 1-0 % ..MJ at idle takes up near 50% ...thats too much guys..ya got to work on that part..ad's or no ad's.
Don't try to insinuate I made a mistake, resort to impolite name calling, just because your magicJacks make you see sunshine daydreams. Although I am moderately satisfied with magicJack for what it is, all of it's flaws and dozens of work-arounds required for many consumers to get close to what they wanted or expected, I have purchased nearly $125,000.[sup]00[/sup] worth of consumer retail products online in a decade's time. I know how online ordering is supposed to work, and there is always a confirmation page where you can cancel, add, go "back", or review one's purchases. This simply was NEVER and STILL IS NOT the case with magicJack.
Until magicJack gets this fixed I am not going to make excuses for them and pretend the product is a panacea or anything. I only have a 1.5Ghz Pentium IV Intel Processor and 640MB RAMBUS DDR memory, and the softphone takes 30-40 minutes to load every time I restart my computer and Windows XP Pro, and magicJack uses 15,000K - 35,000K in my Windows Task Manager when idle, significantly more when using it, and that steals resources away from software and internet browsing which severely cramps my overall PC satisfaction. I can't just run out and buy Intel Core 2 Quad processor with 4GB or RAM in the near future, I am stuck with the desktop computer I have. I never figured or planned I would have to buy a thin-client, or stripped down low power notebook computer when considering a magicJack purchase. I was recently totally physically disabled to neuro and circulatory diseases at a young 35 y/o, and cannot open up computers anymore, or run wires around my apartment anymore, like I could only four years ago, I'm 39 now and will never be able to use my body again. I was physically fit all my life. exercised fanatically, and ate properly.
I think it's fantastic that this Unofficial Forum exists, I found it less than a week after I got my magicJack around June 1, 2008. It is really useful that people who do not get paid or receive any compensation other than personal satisfaction, helping other magicJack users find workarounds and hacks to make the product more customizable. However some of you will say anything to blame consumers and hold magicJack unaccountable for their misrepresentations and bad consumer practices. I don't have a credit card since I became disabled and had to stop working, so my friend has a credit account he lets me use when I make online purchases, I just limit myself to what I can spend monthly, and pay him at the beginning of every month so he can include my purchases with his monthly payment. MagicJack did not merely hold pending a portion of his Visa toward the purchase price and shipping of the unit, they withdrew the funds, credited them back, and then withdrew them again all within a 7 day period, the last time they did after I got my unit working and made my first local phone call, about 5 days after placing my order, or 2 days after I received the unit. It arrived fast, ordered early Tuesday AM (Monday night) May 27 and it arrived that Friday May 30, 2008, and had the USB extending dongle, which I could not have attached the magicJack without. It was when I placed my first call on Sunday that magicJack withdrew the funds from his Visa, and my friend was rather annoyed with me for claiming a longer period of time whichever was their offer on their all night infomercial back in May 2008, (was it try it for three months free? or one?), and I told him the funds were just pending not deducted, and he phoned his Visa who confirmed they were withdrawn not "pending." A good thing he knows after 16 years I do not lie to him.
I find it a bit cult-ish and strange that some of the people who provide free unsolicited help on this Unofficial Forum will insult, embarass, and label people as stupid who have problems with magicJack's claims and reputation. I also find that many are a bit unthorough in the steps they provide for workarounds and hacks, and I wouldn't ask them for help when they behave so elitist and clickish to people who do not read between the lines and know how to do all of the tasks in their crudely drawn tutorials. Just consider how you might sound to other people when you posting, it is why I have not asked for help using the workarounds I need help with here since I found this site. Where I follow the user forums for other "Beta" type products, I don't deal with such easily annoyed people, cocked and ready to fire insults at the first sign of another forum members discontent with their product, or difficulty following a list of steps which might include a task the inexperienced user has never tried before, and might ask a "stupid" question in order to finish a workaround.
MagicJack will not make your teeth whiter, lose weight without exercise or eating restrictions, grow hair where hair hasn't grown for decades, or reduce the payments on your variable rate mortgage. Everybody who has issues with magicJack and their practices, or don't understand your hastily typed hacks, are not stupid or unreachable, sorry if someone made you feel like a geek, don't take it out on the unhappy consumers who come here for help or to vent, just because you have an aptitude for alpha stage electronics and DOS screen commands.
This summer I was able to use my softPhone to vote for my favorite contestants on FOX's So You Think You Can Dance, and MTV's America's Best Dance Crew. Even with workarounds for magicJack, I don't depend on people being able to hear me on the other end of a conversation, and MJ causes Windows to freeze if I run a browser and/or a software at the same time as magicJack, so it's not dependable enough for my everyday use. For everything else I still use my Mobile phone service.
I have figured out that if one must enter touch-tone numbers like online banking, the numbers on your keyboard should be used if the ones on your touch tone telephone do not work. This works for me with magicJack, including using the Social Security Disability benefits line, and my state's automated food stamp debit card account balance phone number. I figured this out by not giving up the first time things didn't work out for me, so as you can see I am not the sort of person who gives up at the first sign of difficulty. I have not complained to magicJack's online chat or asked for my money back. Even if I only use it for select calls, $20 a year is not too much for now, maybe I can teach myself to hack a softphone later if my health improves.
Also, I would not use VoIP or Mobile service for 9-1-1 assistance. EVERY city (and individually dispatched precinct) where I have lived has a 7-digit number to the exact same 9-1-1 dispatch you get when you dial 911 from a land line, which I program into all my phone's speed dialing, whether it be my cellular services, VoIP, or magicJack. If your area has 10-digit dialing then I program the speed dial that way, area code + 7 digits for 911 dispatcher. It is much more reliable than just hoping your mobile carrier or magicJack knows how to contact your 911 dispatcher. Also, I have had a few emergencies where I have gotten immediate medical attention for myself this way on my mobile phone, before I found out I was so crippled by disease I could no longer take walks to run errands or ride the city bus as I've done all my life, so I know it works. I have always had the option to "dial 1 if this is an emergency, or wait on the line and the next available dispatcher will take your call." The recordings always say, "you have reached 911," even though I dialed a 7 digit or 10 digit number, and on speed dial it goes through faster than pecking 9-1-1 anyway. IT IS THE SAME 911 you get when dialing 911 from your community's landline telephone mogul, it has never taken me any longer, and I know because I used to manage a few stores in an urban neighborhood where reaching Police and Ambulance was a multiple times a day task, I've used it for being robbed at gunpoint and pistol whipped on my head and neck, and witnessed a fatal stabbing amongst hundreds of other similar emergencies in 16 years. Don't wait until you need 911. Find out what your local responder's 7-digit (+ area code where applicable 10-digit dialing) number is, and program it into your cellphones and VoIP line phone's speed dial so that they are ready to connect when an emergency happens, before an emergency happens.
Right now Dan Borislow thinks his future is so bright he needs to wear shades. He should temper that enthusiasm with what life experience should teach everyone his age. Anything can be lost overnight to market and consumer mis-perception, much more likely to actually observed bad practices. He has a good thing in the making here, he's not out of the woods yet. Keep your word before you lose your shirt, all you do is have to upset one person, and that's the wrong person, and they will give you the publicity to end this potential "product of the future" project in a New York minute. "Clean" up your act Dan. It would seem with all the lines of code you cram into this little metallic-colored plastic box, you could disable the access to service to consumers who cannot provide funds on their credit or debit card purchases. Why say new customers can use the service without paying for a pre-determined length of time, and then actually do otherwise? It makes you appear to be a liar, and fine print on TOS and User Agreements is a dishonest mans way of discrediting himself, and you can screw a few people in the near future, but you will lose an enterprise in the long run. Do what you say you are going to do in practice, not selectively to people who are held to TOS and agreements they never get to see or find easily before making a purchase in the first place, and you know they don't know how to understand without an attorney to interpret it's intent anyway.
OK, I'm ready. Bring on the snarky comments, the sarcastic witticisms, and giddy superiority. I'm just a moron who doesn't appreciate the technology god's shiny gifts, a self-defeating jerk refusing to see Shangri-la in front of my own face.[/