BEEPING QUESTION

Having issues with your magicJack? Post here, and we'll try to help you out!

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b1rd
magicJack Apprentice
Posts: 19
Joined: Wed Mar 26, 2008 12:05 pm

BEEPING QUESTION

Post by b1rd »

I've been asked several times whether or not I'm recording my phone conversations. Apparently, the person I've called hears a fairly loud beep every 40 seconds or so. I can't hear it.

My ISP is Cox high speed, cable.

Anybody have any ideas?

Thanks.

EDIT: Been discussed many times already.

Apologies for not searching before posting.

This worked for me:

I requested RMA to return my magicjack and complained about the random DTMF beeps. Within an hour, I got an email from customer service telling me to turn down the mic volume on the softphone. (click Menu, then volume/headset control)

I turned the mic volume all the way down to minimum on both the phone and headset/other tabs, then raise the mic volume in the phone tab a tad bit until the other side could hear me loud enough, and sure enough, the random beeps went away. (tested for about an hour).

Try it.

Edited: Just to clarify a little bit: the adjustments are made on the softphone interface, but the effects are on the normal phone.
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