MJ needs to be connected to USB

[adgadg]

My MJ was running fine until recently. I now get a message that MJ needs to be connected to a USB port. It's connected and shows up in My Computer. I've tried everything recommended by tech chat and the web site including reformatting, downloading an upgrade and mjrecover_setup. No help. I'd like to take the MJ software off of my computer completely and try to reinstall it from scratch but there's no indication of how to do that. Do I just delete the folders containing the software and then remove it from the registry??? Any help will be appreciated.

[lasvegasrichie]

http://www.magicjack.com/site/downloads ... _setup.exe

this resets and restarts your magicjack .. i know you said you did this, but i had the same problem as you and downloaded this and ran it , then unplugged my jack for acouple of minutes and it reinstalled the magicjack just like when i first got it!!

[adgadg]

I ran mjrecover again and again it said "no device found". I tried another usb port with no success. When I tried another computer, MJ did install. So that's why I want to delete all remnants of MJ on this computer and then see if attaching it will start the install process.

[JohnnyFreightTRAIN]

Visit this link for instructions on how to uninstall the magicjack software.

(You could also try system restore)