Just got 5720 but it has no "Explorer" or "Ru

the_Tango · Post by **the_Tango** » Thu Sep 18, 2008 5:01 pm

Well I just got a T5720 but wheb it boots up there is no "Explorer", "Run", Control Panel is almost empty. I want to update BIOS, XP, ect. Cannot update the embedded XP - not enough space. Cannot remove existing programs no "Add & Remove".

Options please.

thanks

PTravel · Post by **PTravel** » Thu Sep 18, 2008 7:46 pm

You need to log-on as Administrator. Once it boots off, hold down the shift key while clicking on start-log-off. When it gets to the log-on screen, enter Administrator for Username and Administrator for Password. It will then boot into full XPe (which is still a subset of XP).

However, updating is more easily done by downloading the necessary files (including latest BIOS and OS) from HP.

the_Tango · Post by **the_Tango** » Fri Sep 19, 2008 10:33 am

I have already downloaded the HP stuff & have them on a thunb drive and on a NAS. Will try the Shift/Start thing.

OK I got to the Login screen, tried Administrator but blank password doesn't work.

Is there a reset shunt anywhere on the motherboard? I saw a two position clip on the card next to the memory chip. What does this do?

My mistake the password is "Administrator" not "administrator".

Thanks