Always have to reset MJ

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mvsmpsn
MagicJack Newbie
Posts: 3
Joined: Wed Oct 29, 2008 6:55 pm

Always have to reset MJ

Post by mvsmpsn »

My MagicJack works fine for little while each day. Then it won't ring through or I can't make or receive a call. I have to unplug it and wait 15 seconds plug it back in. Then all is good. The daily ritual is getting old. Is there any thing that I can do?
Mike
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laserjobs
Dan Should Pay Me
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Joined: Mon Nov 12, 2007 4:11 pm

Post by laserjobs »

Is your computer going into sleep or standby mode?
mvsmpsn
MagicJack Newbie
Posts: 3
Joined: Wed Oct 29, 2008 6:55 pm

Post by mvsmpsn »

Neither, I leave it on. The only thing that might be different is that I use microsoft account manager to keep my kids of certain sites. I push the switch account button and it leave my account on. on.
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laserjobs
Dan Should Pay Me
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Post by laserjobs »

You might want to try running MJ as a service and see if that works.
http://www.phoneservicesupport.com/magi ... t1364.html
mvsmpsn
MagicJack Newbie
Posts: 3
Joined: Wed Oct 29, 2008 6:55 pm

Post by mvsmpsn »

I'm sorry, but I am clueless when it comes to some of semicharm's instructions. I couldn't do step 4. where do I get rktools.exe. What is cmd? I can do some things with my computer, but these instructions are a little over my head without some help. Unless there is an easier way or instructions for dummies?
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